ProWare Kitchen Reviews 

637
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the kitchen products offer fantastic value and are exceptionally well-made for everyday cooking tasks. Many people are thrilled with how easy the pots and pans are to clean and maintain over long periods of use. Shoppers also note the prompt shipping and attentive communication provided by staff before and after making a purchase. Some reviewers were not happy with delivery delays or heavy product weights that made handling difficult for certain individuals. A few buyers also expressed disappointment regarding specific quality issues or higher prices compared to alternative online shopping platforms.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with the outstanding cookware and... See more

Quality

Users describe positive interactions with quality, expressing deep appreciation for the outstanding build,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items arrived quickly... See more

Service

People report positive experiences with service, frequently praising prompt responses, rapid delivery, and... See more

Order

Reviewers highlight positive aspects of order process, expressing delight with the three-pan set, easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a set of pans with features I needed (such as a helper handle). They were beautiful, very solid and seemed very good quality. Unfortunately they were so heavy with that it wasn't possible for... See more

Rated 5 out of 5 stars

We ordered two copper bottomed frying pans but, unfortunately, received incorrect ones. On contacting Proware they immediately sent the correct ones out on a next day delivery. I returned the incorre... See more

Rated 5 out of 5 stars

The quality of the stainless steel tri ply cookware is already known to me, owning some smaller pans. This order of larger pans was handled brilliantly through the website. Very fast despatch and wel... See more

Rated 5 out of 5 stars

I have already shopped with ProWare before but on this shopping ‘trip’ I wanted to buy a replacement lid for one of my existing 18cm saucepans and on the ProWare website I could only see 24cm spare li... See more


Company details

  1. Kitchen Supply Store

Information provided by various external sources

We are a family owned and run business with years of experience in the kitchenware industry. The ProWare ranges are carefully designed and engineered in Sheffield to the highest standards. We pride ourselves on producing beautiful and professional quality cookware that will last a lifetime.


Contact info

4.8

Excellent

TrustScore 5 out of 5

637 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(637)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Delighted with my new three-pan set

Delighted with my new three-pan set!

I wanted to reach out and let you know how absolutely delighted I am with my recent order of the three-pan set (16cm, 18cm, and 20cm Copper Base saucepans).

I purchased them as warehouse seconds, and the quality of the pans is outstanding! The minor cosmetic flaws are barely noticeable. As I live nearby, it makes me incredibly happy to know that I am supporting a brilliant local business right here in the region.
I love them so much that I will definitely be adding to my set in the future, and I look forward to purchasing the matching milk pan down the line.
Thank you for crafting such beautiful cookware and for the fantastic service.
Warm regards,

October 18, 2026
Rated 5 out of 5 stars

Best Cookware at the best price!

Milkpan ordered at (very good) sale price, arrived within two working days!
Sold as a "second" but I can't spot any flaws! It has the same high quality and performance as the full price products

October 16, 2026
Rated 5 out of 5 stars

Best Frying pan ever!

Well, i am impressed! Ordered with ease, delievered quickly had a query the got back to me same day and as for the frying pan, i am so pleased with this item really is worth paying a bit more for quality

September 7, 2026
ProWare Kitchen logo

Reply from ProWare Kitchen

Hi Jo — thank you for the lovely comments. We are delighted the frying pan is working well for you, and that we could sort your query the same day. We really appreciate you taking the time to write the review.

Rated 5 out of 5 stars

Lovely saucepans

The service from Pro-Ware was prompt. The saucepans were delivered well wrapped. They are very nice indeed, a good weight and thoughtfully designed. I would recommend them as excellent value.

August 26, 2026
Rated 5 out of 5 stars

I love my new chef pan

I love my new chef pan. An excellent addition to my other proware pans and in near constant use. Does not stick and washes up beautifully.

August 4, 2026
ProWare Kitchen logo

Reply from ProWare Kitchen

Great to hear that you love the chefs pan, its one of our favs too! :)

Rated 5 out of 5 stars

So I had a lot of problems and miss…

So I had a lot of problems and miss information from the courier not the company, I have to say that over 5 days the customer service was exemplary. The staff stayed in contact with me keeping me updated until I finally received my pans.On another note my new pans are amazing quality and just what I wanted. I would definitely recommend using this company.

July 5, 2026
Rated 5 out of 5 stars

First class Customer Service

We ordered two copper bottomed frying pans but, unfortunately, received incorrect ones. On contacting Proware they immediately sent the correct ones out on a next day delivery. I returned the incorrect order.
These pans are ideal & excellent quality. We were adding to a full set of saucepans bought from Proware several years ago. We were very impressed by the speed of reaction from Customer Service at Proware.

June 8, 2026
Rated 5 out of 5 stars

Great product, great service

Great service, I had a query about the saucepans which was answered quickly and when I put the order in it was despatched almost immediately and came within 3 days. The pans are well made, look good and it was great to be able to buy something made in Britain

June 11, 2026
Rated 5 out of 5 stars

A perfect frypan to use & clean

Arrived on time with updates too. Perfect packed. I used this frypan [a seconds] quite a few times. Cooks easy and perfect. After cooking just leave warm water in a little while. Cleans so easily. Highly recommed this fry~pan

March 4, 2026

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