While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have used pro work flow before at a previous company and have used monday.com, asana, trello etc and pwf has by far been the best system to use for project management. I like that I can see who has... See more

Rated 4 out of 5 stars

The system and service are amazing!!! The Reporting Functionality Could be Improved! It is difficult to get simple reports. But thank goodness for my service rep who built the reports I needed on h... See more

Rated 4 out of 5 stars

We have been using PWF for 5 years now and absolutely love their platform. Rarely are there any hiccups and when there are... the PWF support and customer service team is on top of it all. We LOVE PWF... See more

Rated 5 out of 5 stars

We have reasearched & worked with several Project Management tools. NOTHING compared to the comprehensive solution from ProWorkFlow. Above all .... their customer service is incredible. They put thei... See more

Company details

  1. Electronics & Technology

Written by the company

ProWorkflow is a fast and straightforward project management, workflow and time tracking software for small to medium sized businesses. Our app has been designed from the ground up with your most important asset in mind: Your staff! ProWorkflow enables you to keep accurate time-keeping records, organize, plan, and delegate jobs and tasks. Scheduling is simple with the Timeline and Availability Tool giving detailed information. Historical data in ProWorkflow allows you to measure and analyze your company performance so that you can streamline to improve profit margins.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have used pro work flow before at a…

I have used pro work flow before at a previous company and have used monday.com, asana, trello etc and pwf has by far been the best system to use for project management. I like that I can see who has what allocated for the day/week/month. Every other system doesn't have the timeline where you can hover and see time allocated either.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

If it isn't ProWorkflow, I don't want it!

I implemented ProWorkflow over 5 years ago and I would never go back. I couldn't be happier with not just the system but how responsive and helpful the support is. It honestly makes a world of difference. Even though we've had ProWorkflow for some time now, I've made it a mission to continually learn as much as I can about PWF to leverage everything we can that makes sense for Rev One (my company), and it's been fantastic. We've become significantly more efficient because of it. I couldn't be happier with PWF.

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

ProWorkflow Support by Dariela

Excellent support by Dariela. ProWorkflow has an excellent and easy to use scheduling system to book a one on one zoom session with a subject matter expert. Dariela was able to provide comprehensive answers all my questions. There was no rush and we even went a bit overtime during our session. ProWorkflow also provide a recording of the session for future review. The best Client Service I experienced from technical support. its a Gold Standard!

August 4, 2022
Unprompted review
ProWorkflow.com logo

Reply from ProWorkflow.com

Than you Wayne for the amazing review! Dariela is one of our excellent Customer Experience Specialists who leaves no stone unturned when it comes to making sure all our customer requirements are looked at.

Rated 5 out of 5 stars

Pro Workflow is an indispensable tool…

Pro Workflow is an indispensable tool for managing my consulting business. From logging time to keeping client records to generating invoices and tracking receivables, it’s a breeze!

July 19, 2022
Unprompted review
ProWorkflow.com logo

Reply from ProWorkflow.com

Thanks for the review John!

Rated 5 out of 5 stars

A True Business Partner

I have used ProWorkflow for my consulting business for a number of years. We were initially looking for a tool that catered for small business and allowed for project management, staff time tracking and invoicing. ProWorkflow is all this and more. The support we receive is fantastic. The team at ProWorkflow are continuously improving the tool to provide customers with greater business insights, and they are always responsive to any questions or requests. I couldn't recommend it highly enough for other consulting businesses.

August 12, 2021
Unprompted review
Rated 5 out of 5 stars

All in one program

We do work for local building departments around California and proworkflow helps us manage our projects and track hours. The customer service is great! Nick with the proworkflow support team is our go to guy for any questions we need answered.

April 27, 2016
Unprompted review
Rated 5 out of 5 stars

Thanks ProWorkFlow!

Our business has been using ProWorkFlow for almost 10 years. The system provides a perfect solution for our business, it's a flexible on-line application with the full functionality we needed to deliver for our clients. This included log-in access for clients and other stakeholders for instant visibility and reporting in real time. ProWorkFlow is an outsanding software solution with great customer service. We often need to call on their technical expertise and all requests are addressed promptly and professionally - nothing is too much trouble. ProWorkFlow is the heart of our operation and delivers on its promise 100%, and we highly recommend it.
Karen Knight, MD, Crash Management

March 21, 2016
Unprompted review
Rated 5 out of 5 stars

Thumbs up from a creative agency

PWF is used by our whole team to manage projects big and small. A comprehensive cloud based project mangement solution. A great all-round system which gives our agency flexibility and control. Sensible tiered pricing options. Superb help centre with dedicated contact. Would recommend to anyone considering a PM system.

February 3, 2016
Unprompted review
Rated 5 out of 5 stars

Love the Customer Service

I am on the accounting side and needed a lot of help getting the system to work the way we wanted it to....my customer service support person was AAA! I highly recommend this service.

January 14, 2016
Unprompted review
Rated 5 out of 5 stars

We selected ProWorkflow

We are a small, expanding energy consultancy based in Northern Ireland and Scotland and we decided to switch to Xero for our accounts but we knew that our front-end processes were very manual, using spreadsheets etc..
We were going to build our own database but then we looked at the Xero app store and realised that there were a lot of packages out there which said they would do our job.
We trialled Work, Workflowmax, Harvest amongst others but it very rapidly became apparent that PWF was head and shoulders above the rest in terms of its thoroughness, depth and flexibility. Not only that but the support has been, and continues to be, superb.
No higher compliment can be paid than to say that It is the kind of software package you look forward to using because it matches our business processes so well.
The integration with Xero is seamless too!
A very happy customer
David Reade, Element Consultants Ltd.

January 14, 2016
Unprompted review
Rated 5 out of 5 stars

Unlike Any Other

My company just started using Proworkflow a few months ago and we are already seeing a difference in how we handle our projects. The helpful staff really set this company apart; they are willing to help make the product what you need it to be. I would recommend this to anyone looking for a project management tool.

November 23, 2015
Unprompted review
Rated 5 out of 5 stars

...wow

Honestly I hate reviewing and never do it. That is no lie. So to be short here you go: I have barely scratched the surface of this product and I love it. But more importantly, I absolutely love the support. It's stupid good, plain and simple. Great product and support.

November 20, 2015
Unprompted review
Rated 5 out of 5 stars

#ProWorkflowROCKS

This is probably the best program for time tracking, project management, time sheets, collaboration! And messages with attachments?!? What doesn't ProWorkflow do? We are still finding features that we didn't know about that are making our freelance, graphic/web design jobs/lives easier! I highly recommend ProWorkflow! It just Works! Also Nick Warwood has been super helpful with unbelievable reply speed.

November 10, 2015
Unprompted review
Rated 5 out of 5 stars

A-M-A-Z-I-N-G

I spent about 20 hours researching project management software for my 1-person architecture business. Eventually it narrowed to two companies. I did not choose PWF. BIG mistake. The other company screwed me around in so many ways and it was impossible to get a real person on the phone to solve my issues.
Within days, I quit the other company and went groveling back to Nick Warwood at PWF. The experiences were night and day. My trial process was full of one-on-one conversations and an awesome webinar. When I converted to a paid account, the customer service kept getting better.
Since signing up a week ago, I've received a follow up email, had a call to walk me through setup and questions, and Nick responded to any of my emails within a day.
The software itself is incredibly versatile. I didn't actually know what I was looking for until PWF showed it to me. The functions are numerous and you can use only what suits your business. I am SO excited to enter my data and start getting metrics and reports back. It's heaven for a Type-A personality like me.
I can't thank PWF enough for the peace of mind they've given me. I'll be a client for a LONG while.

October 22, 2015
Unprompted review
Rated 5 out of 5 stars

PWF is great, but the PWF staff are AWESOME!

The PWF software is really intuitive and simple to use. The way it handles day to day tasks, project invoicing, collaboration will be extremely helpful to our team. Everything you need for a successful project at your fingertips. The PWF staff have been very very VERY helpful.. Top-notch service and response. Dena and Jack have been beyond helpful and very patient with my list of questions. Even setup multiple training sessions to get the settings exactly how we need them. A++

October 21, 2015
Unprompted review
Rated 5 out of 5 stars

Responsive Service

We use ProWorkflow as a project management tool to facilitate communication, workflow, resource allocation, and milestone tracking. The support team at ProWorkflow has been very responsive to our numerous and varied questions. They have created customized support videos to assist us with troubleshooting as well as customized reports to supplement their standard reports. Over the last two months we have expanded our use of PWF by 25%, improved the quality of our reporting and enabled accurate workload balancing across teams thanks to their training and support.
I still think we have just scratched the surface of functionality of PWF and look forward to working with them on additional efficiencies.

October 16, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look