PRS Plumbing & Heating Services Ltd Reviews 40

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Turned up on time, was thorough and fast, meat and tidy, no bull. Really reassuring to know company fitted original system and engineers working for company were working for company when installation... See more

Company replied

Rated 5 out of 5 stars

Booked an engineer for annual maintenance service of my boiler. He arrived early and waited at my door until the booked time. The whole checking process was completed in slightly more than an hour’s t... See more

Company replied

Rated 5 out of 5 stars

It's always a challenge and a pleasure to deal with PRS. Whilst developing our BuildStage product for them we have had many conversations resulting in updating the software. They are always happy to... See more

Company replied

Company details

  1. Plumber
  2. Drainage Service
  3. Electrical Engineer
  4. Gas Engineer
  5. Gas Installation Service
  6. Heating Contractor

Written by the company

Family owned and operated for over 35 years. Employing over 100 engineers, we always aim to provide a high quality service to suit all our clients needs. We can carry out full Design, Supply, Installation and continued maintenance of all M&E services, catering for the most demanding of projects. With our in house Estimating, Surveying, Procurement, Design & Customer Care teams, we aim to provide a bespoke service to each of our clients. We at PRS believe in building lasting relationships - learning, educating and developing our procedures and systems for ease of delivery & assurance of quality


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

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Rated 5 out of 5 stars

Booked an engineer for annual…

Booked an engineer for annual maintenance service of my boiler. He arrived early and waited at my door until the booked time. The whole checking process was completed in slightly more than an hour’s time, and every stepped to empty the boiler and recharge it back was carried out professionally. The engineer has good manner and has taken special care to keep the place clean and dry. A nice and pleasant experience.

April 24, 2024
PRS Plumbing & Heating Services Ltd logo

Reply from PRS Plumbing & Heating Services Ltd

Thank you for your glowing review, it really is very much appreciated.

Rated 5 out of 5 stars

Really friendly helpful team that are…

Really friendly helpful team that are professional, show an interest in their customers and turn things around prompt and without issue.

April 24, 2024
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Reply from PRS Plumbing & Heating Services Ltd

Thank you for your kind words Ben,

Being family owned and operated we really do care about our customers! It makes us very happy to see this is recognised :)

Rated 5 out of 5 stars

Recommended company

Great service from PRS Plumbing and Heating. Annual service and Landlord certificate promptly done. Thank you.

April 29, 2024
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Reply from PRS Plumbing & Heating Services Ltd

Thank you for your kind words and custom Mrs Talbot.

Rated 5 out of 5 stars

Recommended Service

Excellent friendly service answered questions and took time to check understanding

April 24, 2024
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Reply from PRS Plumbing & Heating Services Ltd

Thank you Mr Topple, its a pleasure to get this feedback. Your custom is very much valued & appreciated.

Rated 4 out of 5 stars

Turn up on time

Turn up on time. Clean and tidy.

April 2, 2024
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Reply from PRS Plumbing & Heating Services Ltd

Thank you for taking the time to review our business Mr Murphy, it really is appreciated.

Rated 5 out of 5 stars

Boiler Service

I've used PRS for the last few years for my boiler service. Very reliable always turn up on time with friendly and helpful engineers.

February 16, 2024
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Reply from PRS Plumbing & Heating Services Ltd

Thank you for your ongoing business Katherine, it really is a pleasure serving our long standing customers!

Rated 5 out of 5 stars

Professional and Friendly Service

They were quick to respond off my initial enquiry and carried out the work required very efficiently. good communication and friendly service.

February 21, 2024
Unprompted review
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Reply from PRS Plumbing & Heating Services Ltd

Thank you Joel, your review really is appreciated.

Rated 5 out of 5 stars

A company with a real family feel

A company with a real family feel. Great communication and work ethic. Always wiling to work with you when things hit a bump in the road. Have worked with them for years and will continue to do so.

February 13, 2024
Unprompted review
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Reply from PRS Plumbing & Heating Services Ltd

Thank you Adrian, what a fantastic review. We're ultra appreciative.

Rated 5 out of 5 stars

Trusted contractor

Having worked with PRS for a number of years, they are one of our trusted contractors, not only in the quality of the services they provide, but also in their advice for use of new technologies.

February 12, 2024
Unprompted review
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Reply from PRS Plumbing & Heating Services Ltd

Thank you Tom, we very much appreciate your comments and will continue to deliver!

Rated 5 out of 5 stars

The PRS Team are always helpful.

The PRS Team are always helpful and oblige in any requests we ask as a Supplier for further information needed to assist us to supply them the materials needed so the can fulfil there Customers needs

February 6, 2024
Unprompted review
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Reply from PRS Plumbing & Heating Services Ltd

Thank you Terry

Rated 5 out of 5 stars

5 Star Service

I have worked with PRS on numerous projects and every single time they have gone above and beyond to deliver an exceptional service! Not only that, the quality of work is spot on.

February 7, 2024
Unprompted review
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Reply from PRS Plumbing & Heating Services Ltd

Thank you George, your words go a long way.

Rated 5 out of 5 stars

I am extremely satisfied with the…

I am extremely satisfied with the service provided. The technician was prompt, courteous and knowledgeable. They quickly diagnosed the problem and efficiently fixed it. I would highly recommend PRS as they are reliable, trustworthy and genuinely care about their customers.

February 6, 2024
Unprompted review
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Reply from PRS Plumbing & Heating Services Ltd

Thank you for your review Miah, it really is very much appreciated :)

Rated 5 out of 5 stars

My experiences dealing with PRS

It's always a challenge and a pleasure to deal with PRS. Whilst developing our BuildStage product for them we have had many conversations resulting in updating the software. They are always happy to be involved in the user testing and have shown great patience if the first version is not quite right!

For anybody considering working with them I would wholly recommend them.

February 6, 2024
Unprompted review
PRS Plumbing & Heating Services Ltd logo

Reply from PRS Plumbing & Heating Services Ltd

Thank you for your kind words Ray. Continually developing!

Rated 5 out of 5 stars

Great customer service

Great customer service, quality workmanship with every detail covered, Polite and tidy operatives.

September 4, 2023
Unprompted review
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Reply from PRS Plumbing & Heating Services Ltd

Thank you David, Its been a pleasure.

Rated 5 out of 5 stars

Amazing Company to work with

We have worked with PRS Plumbing for a number of years and they are an absolute pleasure to work with. A superb plumbing & heating company offering great services to its customers.

February 7, 2023
Unprompted review
PRS Plumbing & Heating Services Ltd logo

Reply from PRS Plumbing & Heating Services Ltd

Thank you George.

Rated 5 out of 5 stars

Fantastic company that I have worked…

Fantastic company that I have worked with for years. They always turn up when required, provide quality labour and workmanship and are always reliable.

February 5, 2024
Unprompted review
PRS Plumbing & Heating Services Ltd logo

Reply from PRS Plumbing & Heating Services Ltd

Hi David, Thank you for your kind words. We will continue to deliver given the opportunity!

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