Pryde Butchery Reviews 

183
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the exceptional quality of the meats, noting that products arrive remarkably fresh, wonderfully tender, and are conveniently vacuum sealed for easy storage in home freezers. Consumers also find the online ordering process straightforward, supported by reliable and timely delivery services bringing orders directly to their homes. However, some people mentioned issues with delivery, pointing out occasional delays, damaged shipping boxes, or frustrating experiences with couriers. A few customers also noted minor problems with specific product weights not matching expectations or small tears found in the packaging.

What people talk about most

Product

Customers had great satisfaction with the product, frequently praising the excellent quality, tender cuts,... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the tender cuts, fresh... See more

Delivery service

Clients share satisfaction with delivery service, frequently highlighting promptness, live tracking, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy online ordering,... See more

Service

Consumers find service to be positive, frequently highlighting professional support from initial enquiry to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meat was packed exactly as I requested. So easy to put away. So much more environmental than Woolworths or Cole’s, well much less plastic and no bulky containers. Meat is excellent quality and love... See more

Rated 5 out of 5 stars

The meat is always good quality and packed freezer friendly which means anything I freeze still retains it's freshness when I defrost. You pay upfront for your meat order. Once the order has been... See more

Rated 5 out of 5 stars

Loving it so far. Great quality meat, some good discounts, and a better variety than other meat delivery services I've tried. Ordering on a Wednesday and getting it delivered by Friday to Canberra is... See more

Rated 5 out of 5 stars

Great business the best quality meats delivered right to your door step for FREE, we shop here every 3 months buy the jumbo pack that feeds our family of 5 everyone is excited to have real meat!, Grea... See more


Company details

  1. Butcher Shop
  2. Butcher Shop Deli

Written by the company

Delivering quality beef, lamb, chicken, pork, and game to our customers across Sydney and surrounding regions. Our mission is quality meats, helpful advice, and a smile. Our team will help you find the perfect cut of meat every time, either from our great range of ready to pick up or cut to your order by our in-house butcher team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

183 reviews

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1-star

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4.8

All reviews

(183)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So easy!

Got exactly what I wanted and when I needed it.

January 5, 2024
Pryde Butchery logo

Reply from Pryde Butchery

Hi Josie.
Thanks for the great review. Glad we met all your expectations. It is what we strive always work towards. Hope you had some great meals.

Rated 5 out of 5 stars

Are excellent service quality product…

Are excellent service quality product delivered to my door, packed exactly the way I want it.

November 10, 2023
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Reply from Pryde Butchery

Hi Sharon.
Many thanks for the great review. We love our customers from Bundeena and appreciate that you choose us to be your meat supplier. Always a delight to deliver to directly to your door and your dog seems to really like me! Probably because I'm carrying in the meat.

thanks so much. David

Rated 5 out of 5 stars

Great Butcher

What a great butcher. Meat is delicious and I like that they deliver. Will definitely use them again.

October 25, 2023
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Reply from Pryde Butchery

Hi Julie
We are so pleased you took the time to provide us with a review. The team works hard to make sure all our meat is the very best quality and we deliver direct to door.
Thank you
David

Rated 5 out of 5 stars

Important to shop local …

My delivery was ontime as communicated by pryde butchery. There was a slight misunderstanding with what I ordered which was corrected immediately and delivered promptly. The service was great and I can highly recommend there meats supplied.

October 20, 2023
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Reply from Pryde Butchery

Thank you for taking the time to provide a review for us, particularly as we didnt' quite get it right the first time. My team works hard to provide the best customer service we can (especially when we get something wrong) and I'm glad we were able to resolve the issues.
Many thanks
David

Rated 5 out of 5 stars

Excellent customer service

Great first experience shopping with Pryde Butchery.
Fantastic customer service

October 17, 2023
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Reply from Pryde Butchery

Hi Ashleigh
Thanks so much for taking the time to provide a review. So good to hear we provided a good experience for you. My team and I take work hard to provide the best customer experience be it online or instore.

Thank you.
David

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to deal with. I needed minced duck and minced rabbit. Pryde defrosted the frozen rabbits and ducks, deboned them and minced them and then delivered them. Fantastic.

October 11, 2023
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Reply from Pryde Butchery

Hi Anne
Thanks for such a lovely review. We are always happy to accomodate your specific requirements and always a delight to deliver to you. My team works hard to accomodate all requirements and I'm pleased we continue to get it right for you.

Many thanks
David

Rated 5 out of 5 stars

Customer focused

David took full accountability for a delivery issue, explained what went wrong and fixed it quickly. Great customer focus, will be ordering again.

September 24, 2023
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Reply from Pryde Butchery

Hi Miki. Thanks so much for the 5 star review even when it did not all go as planned. We look forward to delivering it perfectly next time.

Rated 5 out of 5 stars

Quality meat

Quality meat, delivered on time and great online experience

September 4, 2023
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Reply from Pryde Butchery

HI Ashleigh
Thanks so much for the feedback and the time you took to create a review. We work hard to provide the best meat possible and great to know our online store is working well.

David

Rated 5 out of 5 stars

Friendly service

Friendly service, good quality meat, website easy to use

September 3, 2023
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Reply from Pryde Butchery

Hi Kylie.
Many thanks for the great review.

Rated 5 out of 5 stars

Quick home delivery, quality meat

Quick home delivery. Great fresh meat.

August 31, 2023
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Reply from Pryde Butchery

Thanks for the great review. We work hard to provide the very best products we can, along with prompt home delivery

Rated 5 out of 5 stars

Excellent service and products

Excellent service and products. Delivery is always on time!
There was a slight order mix up and the customer service response was great. One of the boys drove straight over with the item and sorted it out.
Highly recommended.

August 16, 2023
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Reply from Pryde Butchery

Hi Matthew. Thanks for the great review and understanding. The mixup was entirely my fault, as I took the picking list away to process before the boys had finished. Appreciate your understanding. David

Rated 5 out of 5 stars

All round great service

Great communication once you've placed an order. I really appreciate that I can leave notes & ask for things to be swapped out to the same value in the meat packs. Also, the guy that delivers to us is positively lovely & deserves a shout out. A very happy, repeat customer.

August 24, 2023
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Reply from Pryde Butchery

Hi Sarah. Thanks for the great review. We look forward to delivering to you soon.

Rated 5 out of 5 stars

Customer Service

The same day delivery service was fantastic. Each order was handled meticulously, with no hiccups or complications. The attention to detail and seamless execution truly impressed me. Highly recommended!

August 6, 2023
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Reply from Pryde Butchery

Hi Suman.
Really appreciate the time you took to create a review. My team and I work very hard to make sure that each home delivery is completed with the best products and service we can provide.

Thank you
David

Rated 5 out of 5 stars

helpful

helpful, on time and great meat

July 23, 2023
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Reply from Pryde Butchery

Thank you taking the time to povide us with a great review. David

Rated 5 out of 5 stars

Outstanding quality

Outstanding quality, service, and price, a pretty good combination really.

July 27, 2023
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Reply from Pryde Butchery

Thank you taking the time to povide us with a great review. David

Rated 5 out of 5 stars

I love the way the meat is packaged…

I love the way the meat is packaged making it easy for me to buy in bulk and freeze. The meat is high quality and very good value. I highly recommend the Pryde butchery online shop.

July 16, 2023
Pryde Butchery logo

Reply from Pryde Butchery

Hi Donna. Thanks for such a lovely review. Means a lot to myself and the team. David

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