Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Prymeo is a UK-founded property management company operating worldwide, helping landlords and Airbnb hosts maximise rental income with complete peace of mind. We specialise in Airbnb management, serviced accommodation setups, and fully-managed solutions for both short and long-term lets.
124-128 City Road, EC1V 2NX, London, United Kingdom
These guys are scammers. They listed our unit in Sandton , South Africa. They didn’t pay us any cent from 33 nights they sent through their guests regardless of Airbnb having paid them out. When we continuously requested for our payments , they blocked our access to all their systems and then removed the listing. They no longer answer any of our calls and do not respond to emails. Do not handover your homes to these scammers.
I had a very negative experience with Prymeo, and I would strongly advise others to avoid their services.
After handing over my property for management, I encountered multiple issues with their service. Despite being charged a £132 cleaning fee for each booking of my 2-bedroom property, the property was consistently left in poor condition. I found rubbish, dirty towels, and even mouldy food in the fridge and microwave.
I requested a detailed breakdown of the cleaning charges from each booking, but my requests were ignored, leaving me frustrated. I was told the property would be cleaned after guests left on the 19th of August, but when my new guests arrived, the property was in an unacceptable state—flies, dirty bedding, and towels everywhere. I had to pay for a deep clean myself.
I also requested a change of ownership on Booking.com, but they did not follow through. When I contacted Booking.com, they confirmed no action had been taken.
This entire experience has been disappointing and frustrating, and I would strongly recommend avoiding Prymeo if you value your property and time.
Not to be trusted. They are scammers.
Don't do any business with them, they don't pay after requesting for an invoice.
Tijay was great to work with on this, he explained each levels and what each tier of management was and what was fit for me, could definitely see the results
Reply from Prymeo
Thank you for your kind review! We're delighted to hear that your experience with Prymeo was a positive one.
Our team is committed to delivering top-notch service, and it's always gratifying to know that our hard work is valued.
Best regards,
Emma Carter
(Client Relations Manager @ Prymeo)
I saw my requirements for a bespoke deal with very specific - however, after talking to Prymeo and their team, they assured me that they would be able to get me a property within my requirements, and I was quite shocked when they did! Amazing work and thank you to everyone who helped
Reply from Prymeo
Thank you for your kind review! We're delighted to hear that your experience with Prymeo was a positive one.
Our team is committed to delivering top-notch service, and it's always gratifying to know that our hard work is valued.
Best regards,
Emma Carter
(Client Relations Manager @ Prymeo)
Incredible stay for business at the property in Leeds
Reply from Prymeo
Thank you for your kind review! We're delighted to hear that your experience with Prymeo was a positive one.
Our team is committed to delivering top-notch service, and it's always gratifying to know that our hard work is valued.
Best regards,
Emma Carter
(Client Relations Manager @ Prymeo)
I worked with Prymeo for a few weeks.
I can say they are open and honest.
When any of our deals didn’t work out, refund were issued from Prymeo straightway which is usually a massive concern.
Reply from Prymeo
Thank you so much for your review! We're thrilled to hear you had a positive experience with Prymeo.
Our team is dedicated to providing the best service possible, and it’s always rewarding to know our efforts are appreciated.
Kind regards,
Sophia Bennet
(Customer Support Specialist @ Prymeo)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
