Parker Smith Inclusion Reviews 82

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly friendly, helpful, and supportive, often going above and beyond to find suitable roles and ensure a smooth, stress-free process. Many highlight the excellent communication and responsiveness, making them feel well-guided and reassured throughout their job search. However, some people were dissatisfied with the communication, mentioning instances where staff members stopped replying to messages or calls. A few other people also felt that the registration process was overly bureaucratic and dismissive of their experience, citing patronizing questions and unnecessary document requirements despite extensive professional backgrounds.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, support, and... See more

Service

Clients share positive opinions on service, with many recommending the agency for its efficiency and clear... See more

User experience

Reviewers mention positive feedback about user experience. Many customers express high satisfaction,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Parker Smith Inclusion has been excellent. They have been extremely helpful and always ensure I am kept up to date with any information I need to provide. Both Faye and Katie have... See more

Rated 5 out of 5 stars

Parker Smith is so efficient with finding their staff placements. I had been struggling to find a new job and get out of the job I had been at a dead end in for over a year. Less than 2 months with Pa... See more

Rated 5 out of 5 stars

This agency has been amazing! Caitlin especially has been so supportive from the start - always keeping me updated and guiding me through every step. It’s made the whole process of finding SEN roles m... See more

Rated 5 out of 5 stars

I can’t thank Zak enough for his support throughout my job search. He was proactive, approachable, and genuinely invested in helping me secure the right role. Communication was clear and consistent, a... See more


Company details

  1. Recruiter
  2. Recruitment Service

Written by the company

Welcome to Parker Smith Inclusion, a specialist SEND recruitment consultancy promising to deliver something different... honest and transparent pay and pricing, without compromising on quality!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very pleased

Caitlin and Daniel were very professional and quick in dealing with my application to get me into a school.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing agency to work with!

Have been with Parker Smith Inclusion for a few months now, and they have been so helpful. They clearly know what they are doing and are very quick at their job! I'm currently in a role and gaining experience thanks to them.
I would also like to thank Faye, especially, as she has been wonderful to work with and has always been helpful. I highly recommend Parker Smith if you want to work in SEN!

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Faye at Parker Smith. She was incredibly supportive throughout the process, helping me secure a teaching role very quickly. Not only was she efficient and professional, but she was also genuinely kind and approachable, which made the whole experience smooth and stress-free. I really appreciate her effort and would highly recommend Faye and Parker Smith to anyone looking for opportunities in education.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Review

At all times the staff at Parker Smith Inclusion have been incredibly friendly, helpful and responsive.

I have been working closely with Katie and Elise who have secured me with a great short-term position, which is exactly what I was looking for. They were communicative and transparent throughout the whole process and responded to my (often multiple) e-mails and messages promptly! Also super cheerful and warm to speak to. Would 100% recommend.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish, FAYE & NICOLA shown a level of care, patience, and dedication that’s rare to find: Faye and Nicola THANK YOU!

PS Inclusion have the best team!

From start to finish, both FAYE and NICOLA have been nothing short of amazing. They are not only excellent at what they do, but also genuinely lovely and down to earth, which instantly made me feel safe and at ease throughout the whole process.

Their support, communication, and genuine care are second to none. I couldn’t recommend them highly enough.

Faye was absolutely integral in helping me secure my new role. A beautiful heart with so much zeal and passion for what she does. She took the time to really listen and understand what I needed, and she went above and beyond; even checking in outside of her work hours just to reassure me and update me along the way. Very rare. Within a week, she had found me a job I didn’t even know existed, which was exactly the right fit. She guided me through every step, preparing me with all the details, speaking with me on the day of my interview to calm my nerves, and checking in afterwards to make sure I was okay. Her attention to detail and genuine care made all the difference. I got the job offer on the same day!!! Excited!!!

Nicola was just as integral in making the transition smooth. She was thorough, reliable, and consistent in handling everything needed to actually get me into work. Her communication was excellent, and she made sure I always knew what was happening. She tied up every detail and ensured nothing was overlooked, which gave me complete peace of mind. She followed up and was very thorough to be cleared to work.

Even when I made things tricky with my phone on “Do Not Disturb,” both Faye and Nicola pushed through to keep me updated, proving just how committed they were to supporting me. Their persistence, professionalism, and warmth turned what could have been a stressful process into a truly beautiful and uplifting experience.

They are a great team: the best of the best. I’m forever grateful for everything they’ve done for me and already find myself recommending them specifically to others. Their support, kindness, and professionalism have been life-changing.

THANK YOU BOTH SO MUCH!!
Heather.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

This agency has been amazing

This agency has been amazing! Caitlin especially has been so supportive from the start - always keeping me updated and guiding me through every step. It’s made the whole process of finding SEN roles much easier, and less overwhelming.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Parker Smith Inclusion review

Parker Smith Inclusion and my mentor Caitlin have been fast, reliable and efficient at supporting a work placement. Caitlin in particular is super friendly, kind and approachable. She is always supportive with professional advice and has made my process towards finding a right fitting school enjoyable and easy. Thank you for being great! :)

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Caitlin the angel!

Caitlin is an absolute angel. This is my first experience with Parker Smith Inclusion and it was an amazing one. Caitlin found me an lovely school only 15 minutes away from my house. She walked me through every step, took her time to make sure I had all the correct documents and said I could call her if I needed anything.

She is always such a joy to talk to and she truly cares about her work.

Thank you Caitlin for everything!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Parker Smith…

My experience with Parker Smith Inclusion has been excellent. They have been extremely helpful and always ensure I am kept up to date with any information I need to provide. Both Faye and Katie have been absolutely amazing, they are polite, approachable, and genuinely supportive. They regularly check in to see how I am doing and go above and beyond to find roles that suit my criteria. Their professionalism and kindness have made the whole process stress-free, and I honestly wouldn’t have found my current job without their help. I’m very grateful for their guidance and the personal care they put into everything.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Parker Inclusion

Parker Inclusion, in particular Caitlyn, have been amazing at getting me set up and placed in a school. They took on board my goals and what I said I wanted to achieve in my career, involving the type of school I was interested in working in. Caitlyn was amazing at staying in contact and keeping me updated as my file got completed for work. As soon as the Autumn term started in September, I was given a trial day in a school on my first available day to work. The whole process was easy, and I felt comfortable asking Caitlyn any questions in which she answered clearly to prepare me for the trail day. They gave me opportunity to explore different schools, in which I could find the best setting for myself. After a trial day or interview, Caitlyn was straight away at the end of the line asking how it went and for all the feedback. I would recommend Parker Inclusion for anyone looking to work in SEND and SEMH settings. The experience you will gain is amazing for any Psychology graduates, like myself and to better your career.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with Katie and Elise

I had a wonderful experience with Parker Smith Inclusion, especially thanks to Katie and Elise. Elise was incredibly friendly, which made it so easy for me to communicate with her. She supported me through every stage of the process, and I always felt guided and reassured.

At the same time, both Elise and Katie remained highly professional, making sure every step of my preparation was followed through with care and attention to detail. This level of professionalism clearly reflects the standards of the whole organisation.

Everything was done properly and by the book, which gives you real confidence and trust in their work. I truly appreciate their help and would highly recommend them.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Proactiveness and Transparency

Both Holly and Katie were extremely proactive in getting me placed in a school that aligned with my future career goals, and very transparent in the placement process. They have really made me feel considered and supported throughout the entire process.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Parker Smith Inclusion

I've had a great experience with Parker Smith Inclusion. the team has been professional, supportive, and very responsive throughout the process. they helped me with compliance and training, and helped me secure a role that suits me. communication has been excellent and I always felt supported. I'd definitely recommend them to anyone looking to work in education.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Caitlin has helped me settle down in my…

Caitlin has helped me settle down in my role as a teaching assistant, she’s not just helped me land my role but she’s been a great support to me and although we have never have met in person she has felt and been such a great friend. She is very attentive and listens to requests and the roles that I was initially looking at, even throughout summer holidays as the schools were shut she was still looking and supporting me, and she did reassure me that we will find the best role for me! She has been a great help and Parker Smith Inclusion is so lucky to have her! Anyone looking for a role in teaching or similar job roles, she is your person!

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Sold the dream

Sold the dream, made to do exams test zooms calls get references for there to be no communication and no jobs in the end. I’ve dealt with 4 or 5 different staff members now and all stop replying after one or 2 messages. I left my job for the job role I was was available for it to be gone yet nothing else available for almost 8 months now. Still sending me emails of jobs yet not getting back to me. Zero stars worst agency ever. CAITLIN likes to hide and not awnser calls as well as brooklin, so if your thinking of going this agency don’t bother.

March 5, 2025
Unprompted review
Parker Smith Inclusion logo

Reply from Parker Smith Inclusion

Thank you for your review, Hayn, all feedback is valuable. We cannot find anyone by your name in our candidate database. It would be very useful to have a full name in order for us to fully investigate this for you. Please could you be in touch with us via hello@psinclusion.co.uk ? Thank you.

Rated 5 out of 5 stars

I want to write this review for Emilie…

I want to write this review for Emilie and Nicola, These ladies helped me secure my dream job within a week. Both was so friendly and supportive and gave me the confidence I lacked.

Humans like this do not come often enough. I could be honest and myself. They made me feel like I was chatting with friends, This is exactly what I needed.

Thank you ladies, for recognising my passion and love for SEND and for all of the work you did to secure the position. Highly recommend

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would.
Signed up with Parker smith inclusion months ago left my job for the job I was promised and I was left completely f over when after weeks of chasing them around told the job has gone, I went on to email the school direct to find out there were in fact still vacancies. Payed for DBS through them didn’t get them money back because you can only recover it once you have worked with them. Was given a list of loads of possible schools to start at then suddenly they had nothing. Months of lies and misleading. Months with out an income because of there selfish communication would NOT recommend signing up they just leave you to struggle Caitlin stopped awnsering my calls and emails yet contiued to post jobs on indeed. I’m sure this is a law suit

May 20, 2025
Unprompted review
Parker Smith Inclusion logo

Reply from Parker Smith Inclusion

Thank you for your review, Sally, all feedback is valuable. We cannot find anyone by your name in our candidate database, nor can I see anything in our current or past DBS applications. In order for us to fully investigate this for you, please could you be in touch with us via hello@psinclusion.co.uk ? Thank you.

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