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Rated 1 out of 5 stars

Games don't work after 2 months. €40 away support promises replacement after over 4 weeks still nothing. Support does not respond to emails this website is the purest rip-off. Never again will I... See more

Rated 2 out of 5 stars

Well it's down so I can't recover my login information for my order The only way you can reach them now is via Facebook with I'm waiting for now I will say avoid this website until I can share m... See more

Rated 1 out of 5 stars

I had access to my purchased games for about two weeks before they were locked, the website blocked my ip address so the site appears to be under constant maintenance. When i contacted support they wa... See more

Rated 1 out of 5 stars

(Review I posted a year or two ago, which PSNGames asked TrustPilot to delete, which they did, God knows why) Will promise delivery within 48h Will promise delivery within 48h, and will not... See more

1.2

Bad

TrustScore 1 out of 5

5K reviews

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Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

WAS SOLL DAS?

Liebe Leute von Trustpilot, ICH GLAUB ES HACKT!
Überprüft ihr Meldungen gar nicht?
Das, was ich alles über die BETRÜGER von psngames.org geschrieben habe, ist wahr und 100% belegbar!!! Und schaut euch mal andere Bewertungen über diese BETRÜGER an. Das hat komischerweise nicht gestört???
Wenn so viele Leute davon berichten, dann solltet ihr mal überlegen, warum das so ist. Oder kann man jetzt selbst Trustpilot nicht mehr trauen?
Stellt die Bewertung wieder her, oder ihr hört von meinem Anwalt!
Bis die Bewertung wiederhergestellt wurde, kopiere ich sie hier nochmal rein.

PS: Die selbe BETRÜGERFIRMA zieht die selbe Masche jetzt unter dem Namen Buygames ab!

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BE WARNED! SCAMMERS DEAL WITH STOLEN ACCOUNTS!!!!!
Bought two games from those scammers and I am waiting for about two months now for one of them. Contacted support several times, most times they said I must be patient. After I was raging a bit and told them I want my money back, that I contact PayPal for buyers protection they offered me another game for the same price because the other game wasn't in stock anymore. At first I thought it was a good Idea but after several weeks still no game.
Btw the other game I bought stopped working very quick. As I tried to log on, I was always logged off and soon after that the game stopped working because I think the real account owner saw what was going on, changed the password...
They obviously sell stolen accounts. I contacted PayPal for buyers protection, reported the site to Sony and I will expose them on Youtube.
BE WARNED, DON'T BUY!!!!!

January 18, 2021
Unprompted review
Rated 1 out of 5 stars

No trust whatsoever

No trust whatsoever. Fishy website, fishy service.

For PS4 Keys you have to add another user which ownes the game to be able to play it.
Being a PC user primarly, I was afraid of data leaking through that.
psngames assured me, that was not the issue and it was one way only.

Weird thing is, sometimes my accounts for apps on my PS4 changed and some programs in were used without me knowing (checked my history)

Today my Youtube account was changed to "Florian Schulze" or a similar name.
I directly deleted the user account that gave me GT Sport and the Youtube account logged off.

May 20, 2020
Unprompted review
Rated 1 out of 5 stars

Bought the Forsaken DLC for Destiny 2 now it's gone!

Bought the Forsaken DLC for Destiny 2 on PS4. In the buy page it said that I would be buying an Account for PS4 with that DLC bought on it. Once you've logged into that account on your PS4, you can play the DLC on your own account. It all went great, until now. probably 5 months after i bought it, the account is logged out. (probably password changed.) and i cannot paly the DLC anymore.
Costumer support is nowhere to be seen and the website is offline!!!

This whole ordeal is a scam! Never buy an account to play a game!!!

September 27, 2019
Unprompted review
Rated 1 out of 5 stars

WW2 & FIFA18 is locked!

I bought, WW2 and FIFA 18 but the game has a lock now and the website doenst work! I have paid for the games but cant use them anymore!

What is this for a nonsense?!

August 6, 2019
Unprompted review
Rated 1 out of 5 stars

No. Don't. Just don't.

After buying a game I was sent someone else's account details who already had the license to download it in order for me to play. After about a year the PS told me I couldn't play it as I didn't have the license. The account they had sent me had had its password changed. Psngames would not refund me, would not help me download it another way and eventually stopped replying. They were utter tw*ts. If I could rate it with zero stars I would.

June 20, 2019
Unprompted review
Rated 1 out of 5 stars

SCAM

I bought a minecraft account here, I stopped playing
and after a long time im want to play it, but i forget account info i return to site and cant find shop, where shop? SCAM!

June 18, 2019
Unprompted review
Rated 1 out of 5 stars

The worst company in existence

Purchased a game from them a couple years back. The psn game shop has now turned into a gaming blog so there's no option to log in and customer support is a fake form that will always tell you there's an error and to try again later. Steer clear at all costs!

May 28, 2019
Unprompted review
Rated 1 out of 5 stars

Absolutely unacceptable

Absolutely unacceptable. Their website was down for weeks, their customer login has disappeared from their website, their contact form doesn't work and there is no way to get a refund for a non-working product. Avoid at all and any cost.

May 27, 2019
Unprompted review
Rated 2 out of 5 stars

Well it's down so I can't recover my account so yeah

Well it's down so I can't recover my login information for my order

The only way you can reach them now is via Facebook with I'm waiting for now I will say avoid this website until I can share more info about the situation

I also really just want a refund but with there policy you can only really claim a other account so I kinda have been stuck with it

May 3, 2019
Unprompted review
Rated 1 out of 5 stars

Scam.

I received a written confirmation to receive a refund.
Didn't receive it.
Filed a lawsuit against the company

April 13, 2019
Unprompted review
Rated 1 out of 5 stars

Got a problem? Due a refund? PLEASE READ!

If like me, have had problems and are waiting for a refund (and have waited over 3 months for the company to process it), read on...

PSNGames.org *WILL NOT* refund you. Even if they have promised to, they will feed you lies. I noticed PSNGames.org are sub-selling their games through G2A.com (I had an email from them on the same date as I bought my game through PSNGames).

I implore anyone who is having issues with PSNGames to contact G2A.com immediately! After going through their own refund application (yes, they guarantee a refund should your game stop working, even if bought from a reseller). G2A has refunded my money this morning with a much higher level of professionalism.

Whats more, any issues logged with G2A go as black mark on PSNGames.

Don't trust this so-called "company".

March 28, 2019
Unprompted review

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