PTCL Reviews 378

Azfar Manzoor is new chairman of ptcl to bring down the entire PTCL. Mera 10MB ka connection ha aur speed aaarahe 110KB ki. WTH

They have very bad internet not matter which package you have it have always problems. Extremely Shameful behaviour of PTCL Team.

Extremely Disappointed with PTCL Internet

Rating: 1/5

I've been using PTCL internet for quite some time now, and I must say, it's been a frustrating experience. The connection is slow, unstable, and frequently drops.

The speeds are nowhere near what they advertise. I'm paying for a 10 Mbps package, but the actual speed is usually around 2-3 Mbps. The upload speed is horrible 18kbps to 28kbps.

The customer service is also unhelpful and unresponsive. I've tried contacting them multiple times, but they never seem to resolve the issue.

Overall, I'm extremely disappointed with PTCL's internet service. I would not recommend it to anyone.

Pros: None

Cons:

- Slow speeds
- Unstable connection
- Poor customer service
- Frequent disconnections

Recommendation: Avoid PTCL internet if you value your sanity and productivity!

I am really unhappy with the services that PTCL has offered. Constant problems have hampered the company's performance; weekly phone service interruptions are common. Furthermore, while being quite costly, the internet connections are pitifully poor, averaging 0.002 Mbps.

Concerns are not promptly and professionally addressed by the customer service personnel and ground crew, who exhibit a lazy attitude. The fact that our area supervisor requested a payment to fix the problem was especially egregious. He cut off our line from the main exchange when I refused. When we brought up the problem again the next day, he blatantly refused to accept responsibility and told us to phone the hotline.

Frequent telephone service disruptions, Slow and expensive internet speeds, Unprofessional staff behavior, Bribery demands, Inefficient customer support.

In conclusion, the staff, services, and general strategy of PTCL are antiquated and ineffective. There has been a great deal of inconvenience due to the company's incapacity to deliver dependable connectivity and immediately address problems.

If you are an International company looking for internet, Then stay away from PTCL. They will say a lot about their services and you will feel like you are going to get internet connection from NASA or something. But later they won't even respond to your queries seriously. The downtime is very high for their internet, and slow speed.

Very bad Support system.

In two years, they are just lying behind my net. Every other third day, they turn off the net and do not pick up calls. On weekdays, the net is closed and the whole day is closed on Sunday.very bad experience

Placed order on 30 november. got contacted by their support 2 days later. paid fees immediately. today its 3rd of december they have marked my order as complete and have sent me a message and email that installation has completed at your location. or ghar mere koi banda hi nahi aya to install internet. contacted support they have simply forwarded an email to relevant department but still no response

Pakistan Cheapest Internet provider.
Third class internet with third class customer support. Expensive internet packages. Which are increasing on monthly basis.

Potty internet.. idr bi retired general betha k baira garak kr dia h....

I had high hopes when I submitted a request for a new internet connection with PTCL on September 14. However, it's now September 20, and I’m still without service.

The whole process has been frustratingly slow and uncommunicative. I’ve tried reaching out for updates, but customer service has been unhelpful and dismissive. It feels like my request has fallen into a black hole.

In today’s fast-paced world, timely service is essential, and PTCL has completely missed the mark. If you’re considering their services, I suggest looking elsewhere. I certainly wish I had. My order ID: 1-365325543418 you can check. Pathetic service

BADNUMA LOG, BAKWAS SERVICE.

I am 6mb user, every month or so prices go up...reason, i could get........ increasing inflation/ living crisis and to maintain the quality service shamelessly we increased the price.
Private carrier are way cheap and claiming profits but b*** these government owned departments are just waste of time and resources. LAHOL PARHEIN

Worse internet experience. First this company is lair it provide you 6 MB internet that has 600kB speed. Worse internet experience everytime it get out of order every month and you need to call the centre to fix this one... Go for fiber if you are unstoppable service with high speed and quality. Don't waste your time on PTCL.

I have a very bad experience using the ptcl internet service. From last 3 months there service is not up to the mark. Internet is not available whole day and works very slowly. I cannot do my work using this slow internet. Please file a legal case against them because we are just wasting our money and they are not providing us the best service.

I paid them online for internet connection. they said placement available for your location but after I paid them they said no connection point available on your location so I asked to cancel and for refund. They cancelled it and now it's over a year passed they didn't refunded that. I called them 100 of times everytime they say waiting period of 30-40 days and it's over a year now I also go to there office there thay also did the same drama. Now I will take strick acction on this FRAUD company

Jab sai mai naye ghar mai shift hua hu johar
mai aapki bharwi ptcl ki net apni maa chudane mai masroof hai.Bhenchot mera 12 mbps ka plan hai aur net aati hai 640 kbs wo bhi router sai do centimeter dhoor.Aapkai chude hui numainde kehta hai kei aapka visit arange kr dia hai lekin aata koi bhi nhi.Yahi hogana jab sab apni marwane mai masroof honge

internet is absolute garbage. used to work fine but now it runs at 0.88 mbps, is incredibly unstable for slightly above normal use (using anything apart from google searching on a laptop).

I'm looking for option below zero rating. Worst experience ever. My internet isn't working from 2 weeks. I requested to upgrade my package for quality internet and they completely shut the service.

I had a very poor experience with PTCL. I got a new connection on May 24, but it worked for only 2 hours. Since then, the device was switched off. I called them to suspend my service, and they said it was suspended. However, in July, they sent me a bill for 4 months. They told me I had to pay, or my bill would increase each month. I paid and barely managed to get rid of this problematic thug service. If you have lot of money then enjoy ptcl. They are looters

Smart TV channels disgusting. Very few Sports channels covering Olympics. No Golf coverage and
Golf channels.
Most channels outlandish. Movie channel's not good.