PTCL Reviews 378

This is by far the worst most annoying and infuriating ISP I have ever used. Wouldn't recommend even if it was the last one left in the world. The speed won't go past 13 Mbps on a good day. I mean I don't understand, is your company policy to push your customers to the edge or is it something you enjoy doing for your personal entertainment.
Imagine plummeting from Pak's most esteemed ISP to the world's worst...

literally piece of tatti. Poticl. Still not working. upload speed is tatti. disconnecting every 5 minutes. its pigsht. gaming experience is tatti. fast path is tatti. everything is tatti about PoTCL. its dogta.

I have been using PTCL for a very long time, the only good factor about this net is that it is unlimited. Other than that it is utter trash. The internet is very unstable, it is working fine one moment and then dies the other. I get 60 ping to 900 ping in one second. The wifi also has bad connection range and if you are just 1 or 2 rooms away, the wifi has barely any signal. The wifi used to be decent but the last 3 months have been terrible, It is very unstable, very high in terms of latency and ping. Overall, I would not recommend PTCL if you are considering getting a package from them, bad customer service and you are better off getting something else.

May u guys rot in hell with this pathetic service

OH MY GOD I F*KING WANT TO KILL MYSELF THIS SERVICE PROVIDER IS SO SH*.T BHEN CHOD LUN LANI DIYO THORA SA SHARAM KAROO MEI GAME KHEEL RAHA HOTO HUU TU BEECH ME HE INTERNET AANA CHOR DETA HEI VIDEO BHI THEEK THRA SEH NAHI DEKH SAKTE F*KING GARBAGE OR YE REVIEW UPLOAD KARNE ME KE ISI WUKTH PHIR NET CHALA GIYE PTCL GO F*K YOURSELF I WISH I HAD FIBERLINK IN MY AREA

Ptcl is the most f...king da,n internet

The service is just very delightful i have been using there service's for about an year.since then there have been no reduction in the performance.i have an 8mbs. Package receiving 7.5 download amd 4 upload with 20 to 44 ping.such an amazing service according to my experience i would surely recommend it

Please use mobile internet (internet of telenor or jazz etc). There staff is untrained and uneducated dont know basic about internet. They dont give damn care to its customers. Speed is very very slow , rather the speed of telenor and jazz is very good across Pakistan. I am soon goona give them a lesson .

This is pathetic bulls..t service and they are charging for nothing they provide when you complain to anyone they say they are also worker or employee here this s..t thing. Pagal bnaray hain ye chutiye. And asking for extra money pathetic department with pathetic services. I hope this department will close soon.

I have a very bad experience to get the internet connection of 4 mb package. From very first day there was an issue of internet speed. I found that the staff of PTCL is not sincere with their institute because they do not oblige any complaint, on my last complaint staff came to resolve and he said that your router is not good so change your router I agreed and told him to bring a new one, but he brought a used one and said it will work efficiently. Unfortunately that new router was working like the prevoiuse one and PTCL charged an amount of Rs 5000 extra for router. A number of complaints I registered on halpline 1218 and told them that your staff told that the router will cost Rs 1500 abd a message was also sent by PTCL but they did not obliged my complaint. I requested them to get their router back and cut off my connection but they said you have to pay this bill by all means. From that day my bill is going increasing without any usage of internet my number is 0744048138. History can be checked at your end

PTCL. Where do I get started.

I'm currently using 10mbps and get 7 at max (rarely). The average speed is 0.2-2.
PTCL was, is and will e the worst Internet provider. Will change to stormfiber.

Damn service. Paying for 10MB but getting only 0.21MB. online service under maintenance since last 2 weeks. This bl***y service won't get better unless end of the world.

I hate this service so damn much. Its unprofessional, its stupid and just straight up terrible. All errors are on their half and they make their customers suffer. No prior updates on any policy changes and theyd make you pay for the stupidity they induce. It just radiates off of them, theyre professional jerks, thats what they are. The staff, looneys, all of them. Im really shocked if someone likes this service. I find it terrible like I hate it.

Most BS customer service ever, automated phone helpline is the worst, keep disconnecting, it is been years same customer services issue and 0 improvement.

You are so eager to receive your bill you continusly message us and email us repeatedly for bill payment
If you were so eager to care for your customers repeated complaints of poor service. You never bothered to improve your service nor took any serious action to address our complaints. Your staff only console us with words whichy are of no use to us

Kindly focus on service quality .

terrible. can not rely on it at all.

It is by far the shitiest ISP I've ever worked with.

the worst internet in the world even poor peasant would spit on this net. last but not least the "service" is BS. the net was so dogwater that I had to rewrite this 3 time