Pubcasino Reviews 

1,138
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I’m quite elderly and don’t sleep well so I opened this account to see what it’s like , It’s an absolute nightmare to navigate your way around , They pay out absolute peanuts I don’t spin for lar... See more

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Rated 2 out of 5 stars

It's ok site with a few games, however games crash constantly, when depositing money it comes out your bank but a 3rd party company decide when to pay it into your online account. Strange 🤔 I know it... See more

Company replied

Rated 5 out of 5 stars

Spoke to chat they are very efficient and go into detail with your issue explaining very well and are able to solve the problem quickly. Support is really good and their safeguarding tools excellent,... See more

Company replied

Rated 5 out of 5 stars

One of the best casino sites out there. I’m genuinely beyond impressed with these guys. Loyalty is well and truly appreciated unlike most casinos and their customer service is top notch. You’l... See more

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Contact info

  • Northfields app 7, Vjal Indipendenza,, MST906, Mosta , Malta

  • pubcasino.co.uk

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3.6

Average

TrustScore 3.5 out of 5

1K reviews

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3.6

All reviews

(1,138)

516 reviews in the last 12 months

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Rated 1 out of 5 stars

Not normal

Never had a cash out been a member a few months every deposit just loses within 10 to 20 minutes, 800+ deposited £0 withdrawn never known a site like it, also must be on a major run of losses on football bets, awful. You won't win you can't win, You should expect some sort of return but no, and no loyalty or cash back, I should get something free for that.

UPDATE EDIT: They claim you have a issue or a gambling problem once you leave a bad review made me laugh, They can get you to deposit and lose a lot but soon as you call them out for not winning they suspend your account until you go to live chat.
To answer the person who replied, Yes I did win that on a slot, but you don't cash out after 1 single win of what 4x your deposit that day... When I deposit I set a target not just cash out when you get a tiny win like that. You don't know how gambling works if you think anyone is going to cash out 4x their stake. Maybe reinstate my account and give me a bonus and or cashback and I'll leave you a nice 5 star review if you want to play that game. balls in your court. Remember 'dude' the costumer is always right. If you value us.

February 15, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the concerning review, Adam.

I've looked into your account, and the claims here don't match the actual activity. You have had winning sessions. Just last week your balance was up over £400 from £100 in deposits thanks to a win of £356.32, which was then played down to zero. On another occasion, your balance reached £160, and that's just a few examples of many wins you've had.

So, the issue isn't that you never win, it's that when you do, you continue playing rather than cashing out, which often results in losses. That's a player decision, not something we control.

I've also noticed a pattern in your reviews elsewhere claiming, "no wins" and "scam site", which does suggest a distorted view of how gambling works.

Given this is your second review blaming us despite clear winning sessions, I do have genuine safer gambling concerns. Your account has been passed to our Safer Gambling team for review, as I don't believe you're currently in a safe mindset to gamble.

Help is always available!
Kind regards, Ebba!

Rated 5 out of 5 stars

Great site!

Great site!! Has pretty much everything and the withdrawal is very easy and quick!

February 28, 2025
Unprompted review
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Reply from Pubcasino

Thank you for the great review, Thomas! ✨

Glad to hear you're enjoying the site and finding everything you need, and even better to know the withdrawals have been quick and hassle-free. That's exactly how it should be.

Appreciate you taking the time to leave a rating!
Kind regards, Ebba!

Rated 5 out of 5 stars

Fun games to stay in

Fun games to stay in

February 13, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the review, Helen! 😁

Short and sweet! Glad to hear you're enjoying the games and keeping entertained. That's exactly what they're there for.

Appreciate you taking the time to leave the five stars.
Kind regards, Ebba!

Rated 5 out of 5 stars

I love this site

I love this site, had a very nice win not so long ago! Withdrawals are instant and never had any tech issues on this site. I would recommend this site for a safe fun way to play

February 5, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the lovely review, Kristin! 🤩

Congratulations to your win! It's always nice when luck shows up at the right time. Even better to hear that withdrawals have been instant and that you've not run into any issues along the way.

Appreciate the recommendation as well. As always, it's all about keeping things safe, fair and enjoyable, so it's good to know that's been your experience.

Kind regards, Ebba!

Rated 5 out of 5 stars

Pub Casino better than most

I've been playing on Pub casino for about a year and they have a good selection of games and most important pay out almost instantly. Because of the nanny regulations all casinos have to comply with you have to jump through a few hoops when opening the account but all online casinos are the same now and once its set up Pub Casino are very good

February 12, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the balanced review, Glenn! 😁

Great to hear you've been with us for about a year, love to see some long-term players around.
I'm glad the game selection and the near-instant payouts are hitting the mark, they're both things we take pride in.

You're also spot on about the "hoops". Those checks come straight from regulation and apply across the board, not just to us. Once they're out of the way, things should run nice and smoothly, so it's good to hear that's been your experience.

Thanks for taking the time to share this.
Kind regards, Ebba!

Rated 5 out of 5 stars

Pub Casino... Like having a pint in ya hand and playing the fruity.

Pub casino is a fun and attractive site, that's easy to navigate. Clearly, when reading certain things these guys also have a sense of humour which adds to the relaxed environment. Huge range of games, which I've found to be fair even when you lose, it's fair to say you've still had a good game, and NOT a constant, frustrating button pushing exercise with no action. Registration I found to be very easy and non demanding, fast payouts with no hurdles to jump. They also have a very good and fair bonus policy along with decent promotions. I have no qualms in saying, "Give them a go".

February 11, 2026
Unprompted review
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Reply from Pubcasino

Wow, what a lovely read, Jason! 🤩

"Like having a pint in ya hand and playing the fruity", that's exactly the vibe we were going for, so I'm glad it comes across.

Great to hear you're enjoying the game selection and that it feels fair to you, win or lose. That's important.
Slots are always random, as they should be, but they should still be entertaining along the way.

Nice shout as well on the registration, payouts and bonus policy. We try to keep it as simple as possible.

Thank you for taking the time to write this and for the recommendation!
Kind regards, Ebba!

Rated 5 out of 5 stars

Win more than I lose

Win more than I lose

February 10, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the review, Frederick! 😁

Glad to hear luck's been leaning your way more often than not. As you know, though, it can swing both ways with games of chance, so always make sure to play within your limits.

Appreciate you taking the time to share your experience!
Kind regards, Ebba!

Rated 1 out of 5 stars

Stay away better return sites out there

Thought I would try this site out, STAY AWAY!
Deposited just over £300 over the space of 4 hours and got around 5/6 bonuses highest payout was £70 then go around 50/80spins without a single feature. Stay away many better sites out there. Before the admin comment say about rng and rtp blah blah clearly the rtp of the game I was playing was not 96%

February 7, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the review, Consumer.

As this review is anonymous, I can't see which specific games you played. That said, the numbers you've mentioned don't really support the conclusion you've drawn.

For context:
With Pragmatic, bonus feature hit frequency can range anywhere from roughly 1 in 100 to well over 1 in 400 spins, depending on the game.
With NoLimit City, the average is closer to 1 in 250 spins.
With Blueprint, anything above 1 in 100 spins is fairly common.

Another common misconception is RTP. It's a long-term theoretical return, not a promise of what you'll see over a few hours of play.
RTP doesn't apply to individual sessions. It's calculated over a huge sample size, often trillions of simulated spins, to certify the game RTP.

All of this is set by the game providers who build the games and their algorithms. We don't control hit frequency, bonus values, or outcomes.

Understanding how gambling actually works is key. It will help set realistic expectations and improve your experience overall.
Kind regards, Ebba!

Rated 5 out of 5 stars

Great selection of games

Great selection of games, the customer support is brilliant with a 24/7 live chat.

February 6, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the positive review, Joel!

Great to hear you're enjoying the game selection and that live chat support has been helpful around the clock. Really appreciate you taking the time to share this.

Kind regards, Ebba!

Rated 1 out of 5 stars

Disgusting for slots

Disgusting for slots, bonuses are set to average £15-35 no matter what stake you bet. Bonuses are that far a rare itll be 250-500 spins on any stake to get a bonus feature that again will only pay average of £15-35. Too obvious this year and the analysis logs compared this year 25/26 to previous previous 3 years proves it to be to real to be a coincidence! Be aware!

February 6, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the review, Karl.

I'm sorry it feels like luck hasn't been on your side lately, that frustration is completely understandable.

What's important to clarify, though, is that we don't control bonus frequency, bonus payouts, or game behaviour. All slots are designed and operated by third-party game providers, and the outcomes are entirely random. There's no setting on our side that caps bonus values or adjusts how often features appear.

I can see that you've actually had a number of profitable sessions, including some decent wins. In several cases, balances were well in profit but only partially withdrawn, with the rest played on. That's obviously your choice as a player, but it does matter when looking back at results overall.

Big wins, 1000x+ or max wins, are extremely rare by design, usually with hit frequencies of over 1 in tens or even hundreds of thousands of spins. These algorithms are set by the providers, not by us as the casino.

There are no guarantees in slots, no patterns being adjusted year to year, and no hidden levers.
Kind regards, Ebba!

Rated 5 out of 5 stars

Great games, fast withdrawals

Pub Casino has an excellent choice of games. Once verified, which is simple and straightforward, withdrawals are lightning fast!

I have been lucky to have had a nice win recently, winnings were in my account within minutes.

Great site!

February 1, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the lovely review, Etta! ✨

Great to hear you're enjoying the game selection and that verification was straightforward. Always nice when withdrawals are quick too, especially after a good win. Appreciate you taking the time to share this.

Kind regards, Ebba!

Rated 5 out of 5 stars

Awsome

Love it, so easy to use, and instant withdrawals. 😀

February 5, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the cheerful review, Amanda!

Really glad you're finding the site easy to use and that withdrawals have been instant, that's exactly how it should be. Appreciate you sharing this 😁

Kind regards, Ebba!

Rated 3 out of 5 stars

Better bouses

January 10, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the brief review, Robert!

I hear you on the bonuses. If you've got any specific feedback on what you'd like to see improved there, feel free to share.

You may also reach out to support via email and address it to me (Ebba), and I'll see what I can do in the meantime.
Kind regards, Ebba!

Rated 5 out of 5 stars

Great casino

Great casino, had some nice wins and paid same day, I will say that the time limit should be lifted to allow players to choose themselves how long they play, when you are in the middle of a game and it kicks you off it’s a little annoying, over all a good site to play!

February 5, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the thoughtful review, Sarah!

Great to hear you've had some nice wins and that payouts were made the same day.

I do get the frustration with time limits kicking in mid-session, but those tools are in place to help protect players and support safer play.

Overall, though, I'm glad you're enjoying the site, and I appreciate you taking the time to share balanced feedback.

Kind regards, Ebba!

Rated 5 out of 5 stars

thank you

thank you !
so mutch

February 5, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the sweet review, Cosi!
You're very welcome! 😁

Kind regards, Ebba!

Rated 1 out of 5 stars

Been playing on this site a long time…

Been playing on this site a long time never won anything until now. Made a withdrawal about 4 days ago and it still has not been paid because NOW they want documents from me even tho MY account is already VERIFIED ????under UK GAMBLING COMMISION LICENSE that they say they have you CANNOT request documents from me because of a withdrawal if you didn’t ask me to do so in a reasonable amount of time BEFORE said withdrawal WHAT A SCAM. When I get MY MONEY will never play on this site again it’s a DISGRACE

February 5, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the heated review, Maureen.

A few things to straighten out. When you register, you go through an electronic verification check. If that passes, you're allowed to deposit and play. However, being electronically verified does not mean no further checks can ever be required.

You're right to quote the UKGC, but the key wording you've missed is "if the licensee could have reasonably requested that information earlier". While everything looked fine at registration and during play, certain triggers can occur only at the point of withdrawal. Things like payment method mismatches, open-loop payments, provider blocks, or name checks. These aren't things we can reasonably predict in advance.

In this instance, the withdrawal request triggered one of those checks, which is why documents were requested at that stage.

I can't share the exact reason for the trigger, as explaining those details would expose vulnerabilities that can be misused. What I can assure you is that this process is fully in line with UKGC regulations and isn't a "scam" or a delay tactic.

Kind regards, Ebba!

Rated 5 out of 5 stars

5* casino

Solid returns, quick withdrawals, all the games. My only complaint is that they offer no way to see recently played or to mark favorites so you need to search each game every time. They are great at the important stuff though.

January 12, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the thoughtful review, Daisy!

I'm really glad to hear you're happy with the returns, quick withdrawals, and game selection.
Your point about recently played games and favourites is fair feedback, and I'll make sure that's passed on.

Appreciate you taking the time to leave a full score.
Kind regards, Ebba!

Rated 1 out of 5 stars

big scam go away

big scam go away

February 5, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the review, Journaud.

An interesting claim, considering we've processed multiple withdrawals to you. Not exactly a great tactic if we were a "scam".

We've also held a UK Gambling Commission licence for over 10 years. Scams don't tend to last a decade under that level of scrutiny. 😉
Kind regards, Ebba!

Rated 1 out of 5 stars

Disappointing - refused bonus

Disappointing, have been refused new customer offer. Asked why and they just said "management decision". If they don't want people to use new customer offers despite being a new customer, it's a bit disingenuous. Meh.

February 4, 2026
Unprompted review
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Reply from Pubcasino

Thank you for the honest review, ES.

I understand why this was disappointing, and I'm sorry this wasn't the experience you expected.
Decisions like this are made at management level upon registration to prevent misuse.

If free spins were your main reason for signing up, I completely get why that's disappointing.

Kind regards, Ebba!

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