PublicRecords.us Reviews 

Easy to find information I need. Steven also helped me cancel my account within seconds. Highly recommend!!

The customer service team is really with The Great💕. They did everything that I asked for them to and the site is very easy to navigate.

Had some questions about my account and charges. Did not realize I had not closed my account and noticed a double charge for June. I was able to get my account closed and a credit for the double charge. Would use again if needed.

Honest friendly customer service when I needed it

These guys are a scam. I never agreed to a subscription, and they started charging me $20 per month. What a terrible, predatory, dishonest company. The user interface is terrible. It is impossible to tell you have a subscription, and impossible to cancel without contacting customer service. At least the customer service was fast and efficient. They claim they are issuing a refund. I'll believe it when I see it.

The assistant, Ashley, did a wonderful job helping me.

I didn’t realize I had to pay a monthly fee when I did a search. There wasn’t an option online to cancel but the representative did it with no problem.

The website and services were adequate, but the billing was deceptive. I was led to believe I'd be laying a one-time fee ($7-$8) to obtain a report I needed, but then I was charged $60 more ($20/month for three months) without realizing I'd actually been enrolled in a subscription. I only caught it while reviewing my personal bank statements. You can't sign people up for something like that without getting their consent. You also need to tell people they'll be charged monthly and remind them to cancel if they want to avoid future charges. While it wasn't difficult to request a refund, and the Live chat service to resolve this billing problem worked great, I don't think I can do business with this site again or recommend anybody else to this service.

The agent was very prompt and helpful although I was not made aware that the cost of my transaction was $31 and no receipt was issued but your agent helped ease my concerns. Thank you

Sharon was friendly, she listened to my issue and took care of everything in 1 call. Great customer service.

Helped me resolve my problem and my worry. Quick and to the point.

The customer service rep (Virginia) answered my question and closed out my account quickly with no hassle.

The whole interaction was efficient and pleasant.

I was charged as a monthly fee...never intended a subscription. I feel that was spammish. HOWEVER, the chat assisted quickly and refunded my money AND canclled my account. So, kudos for that.

I liked the relevant information I was able to find on PublicRecords.US. However, I did not like the fact that PublicRecords.US continued charging me $20 per month "for access to their platform" when I never authorized it. When I when I signed up for my one-time access, it was not obvious that they would continue to charge me. Deceptive.

Customer Support (Anthony) was very helpful and easy to contact

Great accessing and getting questions answered .

Very quick service.

Fast and easy. Responded well and did exactly what I needed.

Nancy did a great job assisting me today. Thank you!