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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its brightness, clarity, and ease of installation. Many people are highly satisfied with the user experience, finding the website clear and the purchasing process straightforward. The product is frequently described as excellent, with consumers appreciating its appearance and functionality. However, some customers expressed dissatisfaction with the delivery service, noting that items often ship directly from China despite the impression of a UK-based company, leading to longer delivery times than expected. A few people also mentioned issues with product fit or receiving items with bent pins, and some reported problems with the fulfillment of their orders.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise the good quality,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of the products,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many consumers praise fast shipping, with... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of installation and... See more

Based on these reviews

Rated 5 out of 5 stars

Great product. Quick delivery and looks amazing once fitted. Easy to install. Company could do with giving updates to customer but apart from that it's all good.

Rated 5 out of 5 stars

Very pleased with the puddle lights. Bright and very clear image. Issue with the courier on the first order but this was quickly sorted by puddlelights. Highly recommended.

Rated 5 out of 5 stars

Third set of puddle lights , these are super bright and look amazing, only on third set due to mechanics messing around with them when vehicle is in for service . Fully recommended, these look great... See more

Rated 5 out of 5 stars

Exactly as it said on the tin! Good quality and easy to fit- just had to wiggle the contact pins - otherwise straightforward.


Company details

  1. Auto Accessories Wholesaler

Written by the company

Welcome to Puddle Lights! As a leading provider of high-quality LED car lights, we pay special attention to improving the appearance and safety of your vehicle. Our diverse product range offers a wide selection of colors and styles to create the perfect ambience for your car. Our LED car lights are not only visually appealing, but also extremely energy efficient. With their vibrant and clear lighting, they contribute to increased visibility and safety when getting in and out.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
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1-star

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Item received does not fit my car

Item received does not fit my car. Left voicemail message. Let email. NO RESPONSE.

February 4, 2026
Unprompted review
Puddlelights logo

Reply from Puddlelights

Hello Soctt,

Sorry to hear that, we haven't received any message from you. Could you please provide your order number so we can verify it? You can also send your request to our service email address so we can assist you. service@puddlelights.co.uk

Thank you

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs – Overpriced dropshipped items from China with misleading UK branding
Review:
I wish I had done more research before ordering from puddlelights.co.uk. Despite the .co.uk domain and professional-looking website giving the impression of a UK-based company with fast delivery, my order shipped directly from China and took over a week to arrive.
The puddle lights themselves are identical to the cheap generic versions you can buy on AliExpress or Temu for a fraction of the price – often 3-4 times cheaper. They're charging premium UK prices for basic dropshipped products with a massive markup.
To make matters worse, their returns policy requires you to pay for shipping the item all the way back to China if there's any issue (which cost me around £12 in postage). No easy UK returns here.
This lack of transparency feels deceptive, and it's frustrating to support what turns out to be just a middleman reseller. Save your money and buy directly from AliExpress – same product, same long shipping time, but without the huge markup. Strongly recommend avoiding this company

December 6, 2025
Puddlelights logo

Reply from Puddlelights

Hello there,
Thank you very much for your feedback. We sincerely apologize for the unsatisfactory experience you had.

We have reviewed this order. We completed the order strictly according to your order specifications and information. After you reported the issue, we proactively contacted you multiple times and sincerely offered solutions in hopes of resolving your problem. Unfortunately, we regret that you did not adopt our suggestions. We are very sorry about this.

Rated 1 out of 5 stars

Searched for a UK based company, this is in China

Searched for a UK based company, I thought a .co.uk would be legit. Unfortunately, this is based in China. I tried to cancel my order, hours after placing it only to be told the item had shipped. Checked the tracking and found the item had not shipped, emailed the customer service and was totally ignored. Do not use this company, it is a scam!

January 12, 2026
Unprompted review
Puddlelights logo

Reply from Puddlelights

Hello Mike,
Thank you for your feedback.
Could you please provide your order number so we can verify and offer assistance?
Thanks

Rated 5 out of 5 stars

Third set of puddle lights 👍🏼

Third set of puddle lights , these are super bright and look amazing, only on third set due to mechanics messing around with them when vehicle is in for service .
Fully recommended, these look great on any car and loads of choice

December 10, 2025
Rated 5 out of 5 stars

Audi A6 avant puddle lights

The website is very clear and the product turned up within the specified delivery timescale. The lights are very good quality and the installation was as simple as advertised - I highly recommend!

October 16, 2025
Unprompted review

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