I scheduled my transport months in advance. I filled out the paperwork. They took forever to answer questions and then insisted that I, a single person NOT a business, obtain an EIN. When I tried to e... See more
Company replied
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I scheduled my transport months in advance. I filled out the paperwork. They took forever to answer questions and then insisted that I, a single person NOT a business, obtain an EIN. When I tried to e... See more
Company replied
Puerto Rico Car Transport has been very professional, Hacienda is the one who makes everything more complicated then it should. I got the notification from PCT to get my documents on the 17th Wednesda... See more
The car arrived early and in perfect condiciones. They answer every question at any given time vía phone and email. Althought we never recieve a call before the Date change and that could've cause of... See more
Your staff was very helpful in informing me of the many requirements needed to ship my vehicle to the states. They informed me of the status of my truck shipment and drop off and pickup went smoothly... See more
Puerto Rico Car Transport is a leading provider of automobile shipping services to and from the port of San Juan, PR. We offer direct service to or from any location in the United States. At Puerto Rico Car Transport, our goal is to make vehicle shipping to and from Puerto Rico as easy and cost effective as possible.
United States
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Easy to navigate and car arrived in the same condition that it was dropped off.
Since the moment I started working with the transfer of our car from PR to JAX, FL the communication with PRCT was always in a professional manner…PRCT stayed in contact with me through the entire process…all my requirements to be able to transfer the vehicle was very explicit…easy to follow…the day I turn in the vehicle quick and easy…giving us a peace mind knowing that PRCT is a profesional team…during the transition I received information of all the things that were happening until the vehicle reached its destination…when we received the vehicle in JAX, FL it was quick and easy…I didn’t experience any hardship during the entire process…thanks to the team of professionals at PRCT…
We transported two of our cars. Great service! Great communication. Highly recommend!
The car arrived at destination in good condition. The personel was very helpful and kind.
Being this was the first time for me shipping my vehicle. I was somewhat on edge of not knowing what to expect. I heard of the frustration it could be with the back and forth with the paperwork.
However I was kept informed of every move from Jacksonville, Florida to Puerto Rico. Upon arrival the process streamlined and the import tax paid and the next day my vehicle was released in time for the weekend. Thanks again
Vehicle was delivered in a timely manner great people working in Puerto Rico and New York also ms.Aguilera was very helpful on the phone Thank You all..
I would give negative stars if it was possible. Terrible customer service, they never answer, leaving you on hold for almost an hour, they lie about the status of delivery, they experience “delay” after “delay” with only a sorry to show for it and no transport. Car has been held for almost a month, and all I get is lies and future dates. Better name for this company is Puerto Rico Car Jackers . Worst experience ever. They don’t have the decency to even compensate you for their complete incompetence and huge inconvenience, or better yet, be transparent and truthful about their limitations. Wish the company was decent enough or had the integrity to return the money and/or cover for the plane ticket to get the car yourself, as they can’t seem to do the job they promise they are experts at doing.

Reply from Puerto Rico Car Transport
My firsts interactions with Ralph, helpful and friendly guy 5 stars. The 3,4 and 5 I talked with 2 ladies, that they sounds like I was annoying them, one of them barely hear her and don’t want to help. If the ladies were my first interaction I wouldn’t trust the company for shipping my vehicle. Communication by email and information of the status of my process great
Very nice polite and helpful folks with no drama. Honesty is a quality they possess.
fast shipping very nice staff good price very helpful good comunication
My experience with this business was extremely good, they directed me to an easy way to transport my vehicle to Puerto Rico. Very professional in all aspects.
The whole experience was excellent, From the moment they picked up my car from my apartment until they delivered it to the port. My car was delivered without any problem and they met the delivery time
After you do your part: shipping paper work completion and car delivery to Crowley (in my case), you will receive your car delivered to you flawlessly, at your delivery adress and on time. Excellent service.
The attention provided to my transport issues was great. The follow up, pick up and courtesy to myself was awesome! They even provide me with someone to carry on the final destination procedures.
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