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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the user experience, finding the products convenient and easy to use. Many also appreciate the excellent service received from the company. However, some people were dissatisfied with the product quality, citing issues like charging tips breaking easily or devices failing after a short period. There's also mixed sentiment regarding the product's value for money and its ability to perform as advertised, with some finding the charging capabilities insufficient or incompatible with their devices.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the products, highlighting their convenience,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many consumers praise the amazing sound quality of... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the compact and... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Many consumers express strong dissatisfaction,... See more

Service

Clients share positive opinions on service, with many expressing happiness and satisfaction. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I thought this would be the answer to my charging while overseas. I purchased back in Nov’24 and have been happy with the convenience up until it broke on my first trip overseas with it in March this... See more

Rated 5 out of 5 stars

I love ordering from Pulse Charge. Their chargers and cables are top quality and delivery is always super fast. Everything is beautifully packaged and works perfectly. Highly recommend to anyone who w... See more

Rated 5 out of 5 stars

To start with let me say i never do reveiws but this product is first rate,I've owned multiple charger/light/compressor combo's,but this product has everything they had and more.....I tested it by pu... See more

Rated 5 out of 5 stars

I bought 11 Pulse car Chargers. One brother drove from Geelong to lakes Entrance on to Eden then Mildura and Robe back to Home he used the Pulse charger everyday for keeping phones etc working charged... See more


Company details

  1. Cell Phone Accessory Store
  2. Battery Store
  3. Cell Phone Store
  4. Electronics Company
  5. Electronics Store

Written by the company

Pulse is a family-run business based in Queensland, Australia. With over 30 years of industry experience, we work with the best Teams of engineers and product innovators to create on-trend devices, that not only perform but also look great at the same time. Our story began with the launch of Gravity, our popular cord-free portable charger. Seen on TV regularly, Gravity is what lead to the creation of Pulse and the brand you know today. We focus on providing innovative and premium products to keep you powered anytime, anywhere. Whether you need a cord-free portable charger on-the-go, high-speed charging cables, travel chargers, or charging devices for your office, we have you covered!


Contact info

3.7

Average

TrustScore 3.5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

So happy I bought this!

So happy I bought this!
Great compact all in one charger. Charge all three items at once with one cable. I bought it mainly for travelling but I’ve used it everyday at home too. Love it!

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Biggest waste of money ever

Lasted less than 24 hours and charging port broke off in phone, I contacted Pulse who advised the tip wasn't covered under the warranty!!! What a complete con, I will never buy a pulse product again.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. I was gifted the Universe and when I came to use it some months later, the AU wall adaptor was faulty. Even though I didn't actually purchase the product myself and it was some months after I received it, Pulse's customer service was excellent and swift and a replacement AU adaptor was sent to me within days.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Pulse charge9

The tips are notstrong enough mine they are not covered under warranty even thou i only used a hand full of times so they refuse to help with a refund so mine just fell out the charging cable just as bad plastic snapped this products are rubbbish do not buy customer service none

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

So slim but powerful!

We have bought many items from this store but I really wanted to buy the Duo Pack - Infinity Magnetic Wireless Chargers, for my husband and myself, mainly for travel but so slim it will fit in any size bag for those emergencies. I think it is so versatile will charge phone, watch and buds...Perfect!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

These are the best thing I've purchased…

These are the best thing I've purchased in a long time. They are so handy. The customer service was amazing as well. I accidentally ordered the wrong kind, but they made the return and purchase of the correct ones so easy.

January 28, 2026
Unprompted review
Rated 2 out of 5 stars

Thought this would be ideal for travel…

Thought this would be ideal for travel but it isn’t compatible with Apple Watch. The watch constantly stops and starts charging which means it takes longer to charge and beeps every time so you can’t leave it on charge while you are trying to sleep. So annoying!

January 29, 2026
Unprompted review
Rated 2 out of 5 stars

Purchased 2 pulse chargers in 22nd…

Purchased 2 pulse chargers in 22nd December 24
One stop charging my Apple Watch in November December 25 Being Christmas it was very hectic Notified pulse in January 26 told out warranty period
Don't waste your money

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

I bought two pulse chargers and after a…

I bought two pulse chargers and after a short time ago and the tips that plugged into the phone came off. I did not mistreat them, used as instructed but the metal piece just stayed in the phone when I removed the device. No guarantee or satisfaction after contacting pulse charge. Not happy and would not recommend

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

PHONE PULSE CHARGERS

I bought 2 pulse charges that you put in your phone, when we had a blackout I found one that I had not used the second one, it had 3 bars on it and managed to charge my phone it took about an hour, did the job admittedly the pulse did get very hot, but it was a life saver for me.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Mediocre device

Mediocre device, supported by media.

1. Does not hold its charge as advertised.

2. Poor power outlets. Not sturdy.

3. Overpriced compared to other chargers.

Luckily I only bought two of the poor devices for my wife and I during the recent sales. Extremely poor device, sponsored by certain day time television programs.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Love this website

Have brought 7 items so far never had a problem with any of them my grandsons love there drink bottles and and we all love our phone chargers I would recommend this product to anyone

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Apollo 3-in-1 Apple Chargers

We initially purchased two Duo Pack - Infinity Magnetic Wireless Chargers however they were not suited to our needs. Pulse arranged for them to be replaced with a different product a no charge. We have received the replacements and they are ideally suited to our needs.
I cant speak highly enough of the of the service and assistance we received from Chris who went out of his way to try and solve our initial problem and then offer suggestions to rectify it.
A very professional company and staff

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

This product is not what it makes out…

This product is not what it makes out to do. My friend was given a pulse off her mother who bought one and didn't work. I tried to charge my phone at my friend's with the pulse, wouldn't charge. Tried 3 other friend's phones also wouldn't charge. Big rip off.

January 2, 2026
Unprompted review

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