Very fast support
October 15, 2025
Unprompted review
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Scammers
Scammers. I have bought VPS, used it less than 1 day. They have stopped my server next day. My VPS didn't breach any rules, laws etc, it was a simple HTTP server. When I ask about refund they replied that it is impossible. And they also banned me on their site.
So they took my money, don't want back money and don't give VPS, it is a typical scammer behavior.
Update from 12 of Aug. "Pulseheberg flagged this review for containing harmful or illegal content."
Where is it contain harmful or illegal content? And where is my money, dear scammers from Pulseheberg? Reply me where is not truth in my story?
August 6, 2024
Unprompted review
Reply from Pulseheberg
Hello,
Thank you for sharing your feedback. We are sorry to hear that you feel this way, but we believe your claims are inaccurate and do not reflect the situation.
Firstly, it’s important to note that we have communicated with you multiple times regarding this issue. Our support team has sent you two emails and several messages offering solutions to resolve the situation. Unfortunately, we have not received any response from you.
Your claim that we banned you and “stole your money” without any reason is simply not true. We informed you upfront about our policies and procedures, including the necessary legal requirements and rules that govern our operations. These are not imaginary rules, but legitimate policies that ensure compliance with European legislation and help us maintain the security and integrity of our services.
When you made the cryptocurrency deposit, you had to check a box confirming that you understood and accepted our terms and conditions before receiving the deposit address. This means you were clearly informed of our policies, including the non-refundable nature of cryptocurrency payments except under specific conditions.
We requested an identity verification after noticing some irregularities, such as the creation of multiple accounts. This is a standard procedure to protect all parties involved. Despite our efforts to reach out and provide a solution, you have not responded.
We understand that you might be facing technical difficulties that prevent you from verifying your identity. That is why our support team has been proactive in proposing alternative solutions. You can still respond to the ongoing support ticket with the requested information, and we are more than willing to assist you in resolving this issue.
Calling us scammers and thieves without engaging in dialogue or responding to the solutions we’ve proposed is not a fair assessment of the situation. We are still open to resolving this issue and encourage you to reply to our messages so we can work together on a resolution.
At PulseHeberg, our goal is to provide reliable services and ensure customer satisfaction. We take such accusations seriously and remain committed to resolving your concerns.
We look forward to hearing from you so we can find a satisfactory solution.
Best regards,
PulseHeberg Customer Support Team
Very fast tech support
Guys from the tech support are the best!
Had some issue, and it was alrdy solved after 15 minutes.
P.S.
Special thanks to Charley for solving my problem.
April 11, 2022
Unprompted review
Fast tech support
Fast tech support.
Tech support solved my problem in some minutes.
Thanks Pulseheberg.
January 18, 2022
Unprompted review
VPS is slow at point to crash all!
Web admin page is hyper slow, weekends it take minutes to open! VPS is simply unusable! It lag at point to crash databases and filesystems, tech team take you for an incompetent, they don't listen what you tell, I left them after a week, is just a scam! Is cheap but if VPS can't been used is USELESS! Is all, avoid them like the fire!
P.S. My VPS never went over 5% of ram, 1% of hard disk and 30% of CPU (very rare, is usually above 2%) but extremely high IO waits make CPU lagging and hundersts tries to connect to it on high ports, as root or other users make all system lagging due to PAM unable to handle all those requests, at start filesystem allowed only 4K open files, for a storage VPS is ridiculous!
December 18, 2018
Unprompted review
Tres bon support
Tres bon support ! , temps imbatable de reponse et de reactions
May 12, 2018
Unprompted review
Good service and good tech support, more than satisfied
Good service and good tech support, more than satisfied
I hired a couple of months here and I've tried a couple of services virtually for a very low price, I have not tried the dedicated, but if the VPS as VDI, and are just great, although share CPU, barely notes end performance, or at least, for what I use.
An excellent price for the storage capacity they offer, just what I was looking for
The best server company in which I have contracted services, I will definitely hire here future servers of expansion
September 11, 2016
Unprompted review
Andrei Rotaru - Opinion
Excellent staff, excellent company, serious, fast answering, and pro, especially Valentin Josso! KEEP IT LIKE THIS!
June 25, 2016
Unprompted review
It works good... sometimes
I rented a gameserver for minecraft. When it is online i can play with not much lag nor problems. But today it was unaccessible for 5 days, and this was not the first time i had a problem like this: when i payd for it, it took more than 2 days before i could even setup it, and yet the service will end exactly a month after i payd for it
July 20, 2015
Unprompted review
Reply from Pulseheberg
Bonjour, en effet nous avons eu des soucis sur notre réseau en juillet. Nous avons le plaisir de vous annoncer qu'ils sont résolus.
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