Pulse Light Clinic Reviews 

345
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff for being extremely knowledgeable and ensuring every single visit feels comfortable and reassuring. Many consumers note the truly exceptional service provided and are consistently and thoroughly pleased with the remarkably effective results achieved from their various treatments over time. However, some reviewers were not happy with the administrative communication, mentioning disorganised booking systems and unapproachable staff attitudes during their clinic visits. A few people also felt that certain treatment sessions were rushed and lacked the basic courtesy expected from team members.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are kind, professional, and... See more

Service

Clients share positive opinions on service, highlighting friendly, attentive staff who make them feel... See more

Customer service

People report positive experiences with customer service, noting that staff are friendly, knowledgeable, and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising friendly, professional staff who... See more

Quality

Consumers find quality to be positive, highlighting clean treatment rooms and relaxing procedures that leave... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Behie is genuinely fantastic. The treatment Behie provided has honestly been the best experience by far. She is incredibly knowledgeable and clearly cares about her clients. Behie is also really lov... See more

Rated 5 out of 5 stars

I booked a course of endermologie facial treatments at the Pulse light clinic in Marylebone. Sandy, who was the practitioner and performed the treatment was amazing. She was really good, knowledgeable... See more

Rated 5 out of 5 stars

I visited Pulse Light Clinic (Tottenham Court Rd), early August, to have an initial consultation to discuss a treatment called Coolsculpting. The team at the front desk were very friendly & w... See more

Rated 5 out of 5 stars

I had the most amazing experience at PLC. Cherrie really looked after me! I was nervous about having the halo but she was very reassuring and positive about the results and well, the results far excee... See more


Company details

  1. Skin Care Clinic
  2. Dermatologist
  3. Hair Transplantation Clinic
  4. Laser Hair Removal Service
  5. Tattoo Removal Service
  6. Weight Loss Service

About Pulse Light Clinic

Written by the company

PLC blue centre logo

Skin Care Clinic in London

Pulse Light Clinic is the premier destination for advanced skin treatments across London and Manchester. With over 22 years of expertise, our dedicated team of doctors, nurses, and practitioners has established us as industry leaders. We specialise in state-of-the-art laser technologies and provide unparalleled results with comprehensive and holistic treatments. Our in-house dermatology services accommodate personalised solutions tailored to your unique needs.

BOOK YOUR FREE CONSULTATION! LASER HAIR REMOVAL LASER TATTOO REMOVAL SKIN TREATMENTS BODY SCULPTING MEDICAL AND INJECTABLES DERMATOLOGY HAIR RESTORATION

Our range of innovative skin treatments effectively addresses various concerns. From targeting rosacea and acne scars to customised anti-ageing and stretch mark reduction solutions, our skilled experts possess the knowledge and expertise to enhance natural beauty, boost confidence, and deliver transformative results.

skin-treatment

We provide CoolSculpting and Emsculpt, innovative body contouring treatments designed to tone muscles and reduce fat. Our medical and injectable treatments, including anti-wrinkle injections, dermal fillers, Profhilo, and Aqualyx injections, combine science and aesthetics to deliver exceptional results.

body

Our dermatology specialists are committed to administering advanced medical skin treatments, including biopsies and pathology. We offer specialised mole, lipoma, cyst, and wart removal treatments. Our advanced techniques guarantee effective and safe removal procedures, prioritising health and aesthetic goals.

dermatology

Pulse Light Clinic's in-house doctors have designed their hair restoration services to revitalise and rejuvenate, resulting in denser, healthy-looking hair. Our cutting-edge treatments include the ARTAS™ AI Robot for precise hair transplants and PRP Therapy, offering natural-looking results. Our comprehensive approach tailors these techniques to achieve your dream results.

hair-restoration

Our sophisticated approach to laser hair removal and laser tattoo removal emphasises our commitment to personalised care. Our practitioners prioritise safety and efficacy by customising treatments for all skin types. Unlike other clinics, Pulse Light Clinic has developed tailored treatment plans for rarer side effects, such as stimulated hair growth and hyperpigmentation.

laser

We are committed to delivering exceptional results with a steadfast focus on safety and efficacy. Our experienced practitioners employ cutting-edge technology and innovative techniques to ensure clients receive personalised and effective solutions. Our clients' satisfaction and well-being are at the heart of everything we do.

Pulse Light Clinic take pride in creating an environment where your comfort and peace of mind are paramount. You will be greeted by a warm and inviting atmosphere from the moment you walk through our doors, accompanied by personalised consultations that cater to your unique needs. We strive to achieve outstanding results and make your experience with us effective and enjoyable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

345 reviews

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4.6

All reviews

(345)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with the Cool Laser treatment

Recently I tried the Cool Laser treatment for my acne scars and it was a really nice experience. The staff were super friendly and very supportive. The treatment itself was a bit painful but it was quick and everyone made me feel very comfortable and well taken care of ❤️ My face is healed now and I can see some improvement in the texture, feels smoother and plumper. Would really recommend 😊

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

🌟⭐⭐⭐⭐I recently visited Pulse Light Clinic for Fotana 4d, and I couldn’t be happier with my experience. From the moment I arrived, the staff were welcoming, professional, and made me feel completely at ease.

The clinic itself is clean, modern, and well-organized, which immediately gave me confidence in their services. My practitioner took the time to explain the procedure in detail, answer all of my questions, and ensure I was comfortable throughout the treatment.

I especially appreciated their attention to hygiene and safety, which made me feel very reassured. The results so far have been amazing, and I’m already looking forward to my next appointment!

I would highly recommend Pulse Light Clinic to anyone considering this type of treatment—it’s clear they prioritize their clients’ comfort and satisfaction.

Thank you again for such a positive experience!

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!

The booking process was seamless, Krystal was great arranging the timings and details. During the consultation, the practitioner thoroughly explained the Fotona laser technology, I am hoping to cure my jawls and refresh my dull skin texture. They conducted a detailed skin analysis, ensuring the treatment was tailored to my specific needs. Pulse Light Clinic's facilities are modern, clean, and welcoming. The staff is friendly and knowledgeable, creating an environment that feels both professional and comfortable. I am planning 2x more Fotona sessions for optimum results.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Had a great experience having the Fotana 4D

Had a great experience having the Fotona 4D treatment at Pulse. The team, practitioners and staff were amazing with their communication and efficiency, especially Krystal who made the whole process super smooth. I’d recommend the treatment as well as their other offers to all. Can’t wait to visit again super soon!

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Morpheus8…

Really pleased with my Morpheus8 treatment at Pulse Light Clinic, Bank. The staff were all lovely and I’d definitely return for further treatments.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Cool Laser scar treatment

I recently tried the Cool Laser treatment for a large surgical scar on my back. After some initial redness and peeling, the skin’s texture noticeably improved, and the scar has significantly faded. The staff was very knowledgeable, guiding me through the process while addressing all my concerns. I am extremely happy with the outcome, and I would happily recommend this treatment for anyone who has similar concerns!

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Cool laser procedure

I was keen to try cool laser after learning of the benefits. The team at Pulse Light were really professional and listened to my needs and concerns, and tailored a package to suit me. The staff were great and I’m really pleased with the results.

November 12, 2024
Unprompted review
Rated 1 out of 5 stars

booked me into the wrong clinic

booked me into the wrong clinic. have not refunded the consultation fee despite me asking 3 times. refusing to give recovery time information and then gave incorrect info. very expensive service. would recommend finding a cheaper alternative. also had to wait around for my consultation which started 30 minutes late.

November 15, 2024
Unprompted review
Pulse Light Clinic logo

Reply from Pulse Light Clinic

We are sorry to hear that your experience was less than 5 stars! We are committed to providing exceptional service and client satisfaction. We are unable to locate your details on our system. Please contact us at customersupport@pulselightclinic.co.uk with your full name, so we can discuss this further.
Kind Regards,
Pulse Light Clinic Management.

Rated 2 out of 5 stars

No visible changes

Spent £999 on 3 pico laser treatments for hyperpigmentation and I see no improvement at all which is really disappointing. I waited a few months just to check too. The treatment itself was quite painful! I can't recommend it. The constant price fluctuations are also a little odd.

September 7, 2024
Unprompted review
Pulse Light Clinic logo

Reply from Pulse Light Clinic

We are sorry to hear that your experience was less than 5 stars! We are committed to providing exceptional service and client satisfaction. We are unable to locate your details on our system. Please contact us at customersupport@pulselightclinic.co.uk with your full name, so we can discuss this further.
Kind Regards,
Pulse Light Clinic Management.

Rated 5 out of 5 stars

Thank you, Rodica!

I had a fantastic laser hair removal experience with Rodica! She was incredibly knowledgeable and kind, explaining everything thoroughly and ensuring I felt comfortable throughout the session. Rodica’s expertise really stood out. I’m so impressed with her professionalism and care that I’ll definitely recommend her to my friends.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Pulse Light Clinic is a top-notch…

Pulse Light Clinic is a top-notch clinic that combines professional expertise, advanced technology, and compassionate care. I highly recommend them to anyone considering skin laser treatments. They really go above and beyond to ensure their clients get amazing results and a pleasant experience.

Thank you, Pulse Light Clinic, for helping me feel confident in my skin again!

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Sylfirm X Treatment at Marylebone Clinic

I had the Sylfirm X treatment at the Marylebone clinic. The staff were lovely and really friendly. They made sure that I completely understood the process and aftercare for the treatment, whilst also making sure that I was comfortable throughout the treatment.

So far, I have noticed a huge improvement in the texture of my skin and acne scarring. I would definitely recommend this treatment 🙌🏽

A huge thank you to Paulina, Cherrie & Krystal for an amazing treatment x

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great first impression

Specifically the branch in Bank, is very neat and attentive. Regarding the laser hair removal after only 1 session I’m significantly pleased with hair reduction which makes me super excited for the sessions to come.

I will post an update review after more sessions as I just had my second and am fairly at the beginning but first impressions have been great.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Laser Hair Removal

I find the staff really professional and polite and have seen great benefit from the laser hair removal, highly recommend purchasing the full body package.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

A successful Warts Laser Treatment

After 10 days of the laser treatment on flat warts on my face with Lucy, the recovery goes very well and the condition of my face looks much better and being revitalised. It proves that the treatment and the recovering progress works as expected. Lucy and the supporting team at Pulse Light did a great job.

November 7, 2024
Unprompted review
Rated 4 out of 5 stars

Laser hair removal experience

Had my first laser hair removal session about a month ago for bikini, underarm, and perianal. So far even after one session the hairs have definitely reduced and are growing slower, and some of them even fall out on their own with gentle exfoliation. I’m happy with the service, except that often when you get there there’s like a 15 minute wait despite having made an appointment, and also the treatment rooms are very cold.

October 8, 2024
Unprompted review

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