Pulseroll Reviews 

1,197
TrustScore 3.5 out of 5

3.5

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Rated 2 out of 5 stars

Purchased the Pulseroll in 2022. We used it occasionally and it was really good. We used it maybe once a week at a push for the first year. After that we only used it if we had some aches,... See more

Rated 3 out of 5 stars

low build quality, they start off almost silent and get progressively louder and louder after relatively light usage. ends up being far too loud to use while watching tv. They replace them on warranty... See more

Rated 4 out of 5 stars

My experience with the company has been great, no problems at all. My one niggle (and it's product related - vibrating foam roller) is that there should be an option to shut off without having to cycl... See more

Company replied

Rated 5 out of 5 stars

I had three different massage guns, and this was the Best One. Do not like touch buttons, you can occasionally activate them. Another problem for all of the models is the lack of oiling between the... See more

Company replied

Company details

  1. Fitness Equipment Wholesaler

Information provided by various external sources

Pulseroll, UKs first Powerful Vibrating Foam Roller & Massager. Great for Pain Relief, Flexibility, Training & Injury Recovery. For Athletes & Beginners


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(1,197)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fault sorted

The faulty unit was very quickly replaced with no fuss at all.

August 2, 2023
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Reply from Pulseroll

Hi Roy, Thank you for taking the time to leave us a review. We are so happy to hear that our team dealt with your issue promptly!

Rated 5 out of 5 stars

Pulseroll Ignite Pro Percussion Massage Gun - its’s a good one!

First class service with quick despatch and delivery option from Pulse Roll. New product line up of massage/ percussion guns that does what it promises, great for rehab or just to help improve mobility to enhance everyday wellbeing .
These are reliable, competitively priced and stand tall when there are so many competitors in similar or higher price points.

July 27, 2023
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Reply from Pulseroll

Hi Angus, Thank you for taking the time to leave us such a kind review. We are so happy to hear that you are loving your Pulseroll Ignite Pro Gun!

Rated 1 out of 5 stars

Ordered it 12 days ago

Ordered it 12 days ago, never got notified on the shipment status and no tools to monitor it, no idea where my product is.

July 23, 2023
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Reply from Pulseroll

Hi Nicola, We apologise for any inconvenience caused by this. We would like to get this resolved for you as soon as possible. Please email customerservice@pulseroll.com and our customer care team will look into this for you.

Rated 1 out of 5 stars
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Reply from Pulseroll

Hi Manrique, Thank you for taking the time to leave us a review. At Pulseroll customer care is of our utmost priority. If you could please email customerservice@pulseroll.com with your order details we would like to look into this for you and get this resolved as soon as possible.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Would definitely recommend amazing products

July 23, 2023
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Reply from Pulseroll

Hi Becky, Thank you for leaving us a 5-star review. Team Pulseroll are happy to hear that you received your product quickly!

Rated 5 out of 5 stars

Great products and service.

Contacted customer service 3 times with enquiries and was sent a reply the same day. Purchased the item I was looking for and it is all working well.
Been using the vibrating pulseroll roller for 3 years, very happy with it.

by A Trail Runner

July 17, 2023
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Reply from Pulseroll

Hi Amanda, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!

Rated 5 out of 5 stars

Kath is brilliant

Their communication is brilliant no waiting days it was instant and very clear. No problem with helping me to resolve the issue I had
My communication was with kath that I could highly recommended

July 20, 2023
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Reply from Pulseroll

Hi Jeff, Thank you for taking the time to leave us a review. We are so happy to hear that Kath was helpful in resolving your issue!

Rated 5 out of 5 stars

Effective foam roller

This is great - my son tried a one a friend had at an athletics competition and was impressed. Got one for him for his birthday. Used it myself on calves. It’s effective and gets deeply into the muscles if you need that.

July 13, 2023
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Reply from Pulseroll

Hi Liz, Thank you for taking the time to leave us a 5 star review. We at Team Pulseroll are delighted to hear that the Roller is helping both you and your son!

Rated 5 out of 5 stars

Top Products from Pulseroll

Pulseroll provides a brilliant product range to suits everyone's recovery needs.
The company is developing new products all the time and refining existing products to bring the consumer the best they can buy. The delivery was so fast and efficient too.

July 16, 2023
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Reply from Pulseroll

Hi Roger, Thank you for taking the time to leave such a kind review! We are so happy to hear that you are enjoying the products!

Rated 5 out of 5 stars

Really fast delivery time from ordering…

Really fast delivery time from ordering and a great product.
Have used the Pulseroll vibrating rolling for probably the last 5 years and this is a great addition to my fitness routine.

July 3, 2023
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Reply from Pulseroll

Hi Penny, Thank you for taking the time to leave us a 5 star review. We at Team Pulseroll are delighted to hear that the product is easing your aches and pains!

Rated 5 out of 5 stars

I am a extreme dog walker and in…

I am a extreme dog walker and in constant pain. The pulse roll has stopped all my aches and pains = amazing

July 3, 2023
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Reply from Pulseroll

Hi Chris, Thank you for taking the time to leave us a 5 star review. We at Team Pulseroll are delighted to hear that the product is easing your aches and pains!

Rated 5 out of 5 stars

Third p'roll mini after sharing out to older family

Picked up another pulseroll mini after basically giving away my other one to family who really needed it - twice! Waited a while for another offer to come and got another for just under £100.

Delivery was el rapido, and I was delighted to find the new product has improvments on the older pulseroll mini. The motor unit seems to have a softer start (defo helps with reliability on building type elec tools) and the attachments materials have changed slightly. Initially I was miffed the round foam ball was missing- replaced with a smaller half round semi gloss kinda squishy dome.. but found it doesn't get hung up in clothing like the previous version and new one is closed cell foam (no pores) so it doesn't get.. well.. minging after a few hours of use.

I'm no spring chicken (40yrs) but this helps me keep moving like I'm half my age. Oh and it came with a surprise heated attachment which my good lady loves on her neck to release all her gurn muscles from dealing with me.

Thanks pulseroll team, top job 🍻

June 28, 2023
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Reply from Pulseroll

Hi Graham, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Pulseroll product!

Rated 5 out of 5 stars

Arrived earlier than expected

Arrived earlier than expected, bonus. Love the colour and very happy with my item!

June 25, 2023
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Reply from Pulseroll

Hi Carol, Thank you for leaving us a 5-star review. Team Pulseroll are happy to hear that you received your product quickly!

Rated 5 out of 5 stars

Fabulous quality and service

Amazing quality of product and service. Ordered and delivered within a few days x
Thank you

June 25, 2023
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Reply from Pulseroll

Hi Danielle, Thank you for leaving us a 5-star review. Team Pulseroll are happy to hear that you received your product quickly!

Rated 5 out of 5 stars

It’s much better than i expected

It’s much better than i expected. Wow, completely mind blown.

June 20, 2023
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Reply from Pulseroll

Hi Mahmood, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Pulseroll product!

Rated 4 out of 5 stars

Customer service update

Slight delay in shipping but kept up to date with situation by customer services and product does everything it promised

June 12, 2023
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Reply from Pulseroll

Hi Michael, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!

Rated 1 out of 5 stars

Appalling customer service

Ordered a product at a convention which was due to be delivered in around 3 weeks. After a couple of weeks I changed my mind and requested a refund, told it would take 5-7 working days. 2 weeks later I was told they need to pay it directly into my account so provided details. After another week I called and was told it would be done "today or tomorrow". A week later and still no refund. Absolute shambles!

June 19, 2023
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