I was really happy with how fast my Pulsetto order arrived. The device was easy to start using, and the app made the first sessions simple to follow. I also tried some of the Premium features, and the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent experience so far, altho I only use it for sleep. It does, for me, get me to sleep quickly most of the time; when it does not do so, I have no idea why, so I suspect it is something unexpect... See more
Company replied
I bought Pulsetto because I wanted a simple wellness device for stress support and better evening relaxation. Delivery was fast, and the support team was friendly when I needed help getting started. T... See more
Company replied
My Pulsetto arrived sooner than I expected, and the whole buying process was easy. The device feels simple to use, and the app gives clear guidance. I also liked that customer support was quick to res... See more
Company replied
Company details
About Pulsetto
Written by the company
Your Peace & Better Sleep Partner.
Pulsetto is a simple, safe, and easy-to-use device that stimulates the vagus nerve by sending electrical impulses to your neck, resulting in a decrease in heart rate and activation of the parasympathetic nervous system, also known as the "rest and digest" system.
This makes you feel calmer, less worried, and less nervous, which considerably improves sleep quality!
Contact info
552 Washington Ave floor 2, 15106, Carnegie, United States
- hello@pulsetto.tech
- pulsetto.tech
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service is excellent and the…
Customer service is excellent and the device really helps calm me down and with pain
May 18, 2026
Unprompted review
Reply from Pulsetto
Hello Gennifer,
Thank you for sharing your experience with us, feedback like yours truly makes us smile.
We’re so glad to hear that Pulsetto has become a positive part of your routine, and we hope it continues supporting your well-being, balance, and relaxation every day. Thank you for your trust and for being part of the Pulsetto community.
Best regards,
Pulsetto Team
Responsive customer service and good…
Responsive customer service and good follow through.
May 8, 2026
Unprompted review
Reply from Pulsetto
Hello Gary,
Thank you for sharing your experience with us, feedback like yours truly makes us smile.
We’re so glad to hear that Pulsetto has become a positive part of your routine, and we hope it continues supporting your well-being, balance, and relaxation every day. Thank you for your trust and for being part of the Pulsetto community.
Best regards,
Pulsetto Team
Give It Time: Use At *Least* 5X/Week If Not Daily
VNS is a known way to control pain and other discomforts. I had a cervical laminectomy from C3 to C7 and but was still having pain, weakness and stiffness. My obstructive sleep apnea and central sleep apnea were severe and I was put on a CPAP, switched up to a BiPAP and then finally an ASV and was still having sleep issues and moderate to severe fatigue. I have complete tears of three out of four muscles in my right rotator cuff and my left rotator cuff is also torn and could not lie on either shoulder when sleeping. When I laid on my back for longer than 10 or 15 minutes, I experienced pain in my right shoulder. I wasn't serious at first about using Pulsetto daily and was not getting the relief from pain or in the form of better more restorative sleep. I put the device away in a drawer for a few months before pulling it out again and vowing to use it daily. My energy level as greatly improved and I am pain free most of the time. I am not exaggerating when I feel like I have been given my life back. My energy level is better than when I was 30 years old. I am 68 and will be 69 this November. This product works very well, but you have to stick with it!! Use as directed.
May 14, 2026
Unprompted review
Reply from Pulsetto
Hello Dave,
Thank you for sharing such a powerful and thoughtful experience with us.
We’re truly moved to hear how much Pulsetto has helped improve your energy, sleep, comfort, and overall quality of life. Your story is also such an important reminder that consistency really can make a meaningful difference over time.
Hearing that you feel like you’ve gotten your life back genuinely means a lot to our team. Thank you for your trust, your honesty, and for encouraging others to stay patient and committed with their wellness journey.
Best regards,
Pulsetto Team
Works great for me!
May 18, 2026
Unprompted review
Reply from Pulsetto
Hello Scott,
Thank you for sharing your experience with us, feedback like yours truly makes us smile.
We’re so glad to hear that Pulsetto has become a positive part of your routine, and we hope it continues supporting your well-being, balance, and relaxation every day. Thank you for your trust and for being part of the Pulsetto community.
Best regards,
Pulsetto Team
Reply from Pulsetto
Hello Candy,
Thank you for sharing your experience with us, feedback like yours truly makes us smile.
We’re so glad to hear that Pulsetto has become a positive part of your routine, and we hope it continues supporting your well-being, balance, and relaxation every day. Thank you for your trust and for being part of the Pulsetto community.
Best regards,
Pulsetto Team
Loved it!!
Loved it!!! It worked as advertised. Will surely commit to using it at least twice a day to help me cope with my stressful job. Thanks Pulsetto!!!❤️❤️❤️
May 17, 2026
Unprompted review
Reply from Pulsetto
Hello Dennis,
Thank you for sharing your experience with us.
We’re so glad to hear that Pulsetto has been working well for you and helping you manage the stress of a demanding job. Building a consistent routine can make such a meaningful difference over time, and we’re happy to be part of that journey with you.
Thank you for your trust and your kind words
Best regards,
Pulsetto Team
overall good
The experience has been overall good. At first the app thought I was in a different time zone so I’ve signed out and now the reminders are coming at the right time for me. The challenge is putting this into a routine and exactly when. It’s not clear if this is going to become a long term thing but I do see more clarity when used.
May 18, 2026
Unprompted review
Reply from Pulsetto
Hello Chizmom,
Thank you for sharing your experience with us.
We’re glad to hear that overall your experience has been positive and that you’ve already noticed more clarity when using Pulsetto. Building a consistent routine can definitely take some time in the beginning, and many users gradually find the schedule that works best for them personally.
Thank you for your honest feedback and for being part of the Pulsetto community.
Best regards,
Pulsetto Team
I am getting pain relief from this…
I am getting pain relief from this device without the spinal surgery I was considering. I can’t take many anti-inflammatoires, so I am thrilled.
May 18, 2026
Unprompted review
Reply from Pulsetto
Hello Garry,
Thank you for sharing your experience with us.
We’re truly glad to hear that Pulsetto has been helping provide meaningful pain relief for you, especially in such an important situation. Knowing it has helped support your well-being in a gentle and non-invasive way means a great deal to our team.
Thank you for your trust and for allowing Pulsetto to be part of your wellness journey.
Best regards,
Pulsetto Team
Pulsetto has changed my life for the better
Pulsetto has changed my life for the better. I use it in the morning for digestion and evening for sleep/stress. The effect has been cumulative! Two nights ago, I was already calm and went to sleep without using it. It has lowered my stress and helped calm my gut. I've done yoga, meditation, so many things in my life but this is a gentle, natural way of supporting my body's needs. I was willing to try it out because a doctor suggested Vagus nerve stim for me years ago but most devices didn't exist yet. Worth a try! Many options for usage and the stim is different for each one. Hope to have one for the rest of my life. It's been worth it for me.
May 18, 2026
Unprompted review
Reply from Pulsetto
Hello,
Thank you for sharing such a thoughtful experience with us.
We’re truly glad to hear that Pulsetto has become such a meaningful part of your daily routine and that you’ve noticed cumulative improvements in stress, sleep, and digestion over time. It’s especially wonderful to hear that you now sometimes carry that sense of calm even without needing a session.
Thank you for your trust, your kind words, and for allowing Pulsetto to support your wellness journey in such a natural and gentle way.
Best regards,
Pulsetto Team
Vagus nerve stimulation is more and…
Vagus nerve stimulation is more and more important in your family every day. Pulsetto is the best by far!
May 2, 2026
Unprompted review
Reply from Pulsetto
Hello Barb,
Thank you for your kind words and for sharing your experience with us.
We’re so glad to hear that Pulsetto has become such a valued part of your family’s wellness routine. Supporting nervous system balance and overall well-being is exactly what we hope for.
Thank you for your trust and for being part of the Pulsetto community.
Best regards,
Pulsetto Team
Most effective health device I've ever purchased.
Easy to set up. App works well. Saw immediate results. I went from 4-5 hours of sleep each night to 7-9+. I'm usually nodding off before the session is done. Sometimes I "top off" if I get up in the night and can't fall back asleep. Same immediate results.
May 18, 2026
Unprompted review
Reply from Pulsetto
Hello Katy,
Thank you for sharing your experience with us.
We’re truly glad to hear that Pulsetto has had such a meaningful impact on your sleep and nightly routine. Going from 4–5 hours to 7–9 hours of sleep is incredible, and it’s wonderful to hear you noticed benefits so quickly.
Thank you for your trust and for making Pulsetto part of your wellness journey.
Best regards,
Pulsetto Team
Excellent experience so far
Excellent experience so far, altho I only use it for sleep. It does, for me, get me to sleep quickly most of the time; when it does not do so, I have no idea why, so I suspect it is something unexpected e.g. alien visitation. It does take some dedication initially, as the results aren't necessarily immediate. But it does work.
May 15, 2026
Unprompted review
Reply from Pulsetto
Hello Chuck,
Thank you for sharing your experience with us.
We’re very glad to hear that Pulsetto has been helping you fall asleep more quickly and become a positive part of your sleep routine. And honestly - we can’t completely rule out alien visitation either
You’re also absolutely right that consistency and patience can play an important role in seeing the full benefits over time, so we truly appreciate you sharing that perspective as well.
Thank you for your trust and for being part of the Pulsetto community.
Best regards,
Pulsetto Team
I use my Pulsetto daily
I use my Pulsetto every evening before bed as I find it helps me sleep better throughout the night. I have also used it twice after visiting the dentist. I was told I should start taking 800mg of ibuprofen before the Novocain wore off to get ahead of the pain and both times I used my Pulsetto pain stimulation mode and both times I had little to no pain at all. Never had to use any ibuprofen. I was really relieved to see that the Pulsetto can actually alleviate my dental pain.
May 18, 2026
Unprompted review
Reply from Pulsetto
Hello Eric,
Thank you for sharing your experience with us.
We’re so glad to hear that Pulsetto has become part of your evening routine and has been helping improve your sleep. It’s also wonderful to hear how helpful the pain stimulation mode was for you after your dental visits and that it brought you such noticeable relief.
Thank you for your trust and for taking the time to share your experience with the Pulsetto community.
Best regards,
Pulsetto Team
Hope at least...
I've been up, down, and all around, struggling with a lifetime of chronic pain due to childhood blood cancer, a result of radiation exposure while my father was stationed in San Francisco. My family of seven lived (for four years) on a military base thirty-five miles away. Three neurological diagnoses resulted: My father and younger brother had Parkinson's Disease, and after my childhood cancer (and as an adult), I suffered a stroke and continue a long battle with MS. Neurological symptoms are near impossible to treat, and in my 72 years, have gone to hell and back seeking optimal health. VNS, in my opinion (I am a retired RN/Nurse Paralegal), is a welcome breakthrough in symptom management for a host of other diagnoses and medical conditions. The Pulsetto device has become a part of my daily routine (AM/PM), and I am so grateful for the science that developed this amazing addition to my ongoing recovery from cyclic relapses which worsen with age and time. It has become my dedicated therapy in the prevention and/or decrease of all the horrific unknowns that arise from life-changing disorders. Thank you Pulsetto, for the chance to navigate the direction in which this disease wishes to travel.
October 31, 2025
Unprompted review
Reply from Pulsetto
Hello Janet,
Thank you for sharing such a deeply personal and powerful story with us.
After everything you and your family have endured over the years, it truly means a great deal to hear that Pulsetto has become a meaningful part of your daily routine and ongoing wellness journey. Your perspective as both a retired RN and someone who has lived through so much gives your words incredible weight.
We’re deeply grateful for your trust and honored that Pulsetto has been able to support you in navigating the challenges of chronic neurological conditions with a greater sense of balance, comfort, and hope.
Thank you again for your kindness, your strength, and for allowing us to be a small part of your journey.
Best regards,
Pulsetto Team
Everything has been amazing and easy to…
Everything has been amazing and easy to use. An I love how it’s hands free so you can just sit back and relax. The only “problem for me” isent nessesaraly the Pulsetto in any way it’s just you get some gel but it goes fast if you use. Trust me if any of ur body is sore ur gunna be able to pin point an work thru it and plus it feels so freaking good (as long as ur gel keeps up with you an dosent dry out an zap ya a lil harder 🤣🫶) the zap is lil an just something to help you know ur device needs a lil more luv
May 18, 2026
Unprompted review
Reply from Pulsetto
Hello Jodi,
Thank you for such a fun and honest review
We’re so glad to hear that you’ve been enjoying the hands-free experience and finding Pulsetto easy and relaxing to use. And yes - keeping the gel fresh definitely makes the sessions much more comfortable and smooth, especially with regular use
We truly appreciate your feedback, your humor, and your support. Stories like yours genuinely make our day.
Best regards,
Pulsetto Team
Eh, customer service.....
I just bought the device but part of it kinda came apart. Unlike other companies that treat me like a criminal, they actually want to help, they are sending me a replacement. Very poor communication skills, they won't give you any updates unless you ask for it.
May 14, 2026
Unprompted review
Reply from Pulsetto
Hello,
Thank you for sharing your experience with us.
We’re sorry to hear there was an issue with the device, but we’re very glad our team was able to quickly help and arrange a replacement for you. Supporting our customers properly is extremely important to us.
We truly appreciate your understanding, your kind words, and your trust in Pulsetto.
Best regards,
Pulsetto Team
Subscription Require?
Here’s a balanced but honest version you could use for Trustpilot:
I’m honestly pretty disappointed overall.
First, I somehow ended up being sent and billed for two devices instead of one. I tried to return the extra device, but customer service told me I had missed the return window, which was frustrating considering the situation.
Second, the device itself feels overpriced for what it is. At the end of the day, it seems like a fairly simple electrical stimulation device with heavy branding and app integration.
What frustrated me most was discovering how dependent the device is on the subscription and app ecosystem. I was not expecting that when I purchased it. I assumed basic functionality would work independently without needing an ongoing subscription.
The device may help some people, but between the duplicate order issue, the return experience, the pricing, and the subscription requirement, I’m not very impressed overall.
May 17, 2026
Unprompted review
Reply from Pulsetto
Hello John,
Thank you for sharing your feedback with us. We’re truly sorry for the frustration and disappointment this situation caused.
We have contacted you personally to review your case in more detail and work toward making this right for you. Please check your email inbox when you have a moment.
Best regards,
Pulsetto Team
Reply from Pulsetto
Hello Suzette,
Thank you for your feedback, we really appreciate it. We hope Pulsetto continues supporting your well-being and daily routine.
Best regards,
Pulsetto Team
Easy to use
Easy to use, not sure if it helps, as it is hard to measure the results but in general feel positive about it
May 17, 2026
Unprompted review
Reply from Pulsetto
Thank you, Remigijus!
We appreciate your honest feedback. We’re happy to hear you’re finding Pulsetto easy to use and that your overall experience has been positive so far.
Best regards,
Pulsetto Team
Always excellent response and support…
Always excellent response and support since purchasing my device.
May 13, 2026
Unprompted review
Reply from Pulsetto
Hello Nicholas,
Thank you for your feedback, we really appreciate it. We hope Pulsetto continues supporting your well-being and daily routine.
Best regards,
Pulsetto Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.