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Review summary

Created with AI, based on recent reviews

Evaluating 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of creating and managing invitations, tracking RSVPs, and sending reminders. Many appreciate the wide variety of beautiful designs and customization options available for different occasions, making party planning simpler and more enjoyable. However, some people were dissatisfied with the pricing structure, noting that the free service is very limited and the paid options can be confusing or more expensive than initially advertised. A few other people also felt that the customization options were restricted in the free version, and there were isolated reports of account security concerns.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently highlighting its ease of use and... See more

Invitation

People report positive experiences with invitation. Customers find the platform easy to use for sending... See more

Website

Consumers find the website to be positive, highlighting its ease of use and navigation. Many reviewers praise... See more

Product

Reviewers express high satisfaction with the product, highlighting its extensive variety and beautiful... See more

Service

Reviewers highlight positive aspects of service, finding it easy to use and efficient for various events like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had received invitations from friends via Punchbowl and really liked them,so when I started to plan my event, Punchbowl immediately came to mind! I created my invite via the app. So much nicer and "... See more

Rated 5 out of 5 stars

I really enjoyed using Punchbowl for our Christmas Party Invitations. Punchbowl does all the work and we just added the guests we wanted to invite and we are done. Awesome! They send out these beautif... See more

Rated 5 out of 5 stars

I’ve used Punchbowl for many of my children’s events- from birthdays, to high school & college graduations, and now bridal showers. There’s a card for all of life’s events, with multiple options for... See more

Rated 5 out of 5 stars

Have loved using punchbowl for all my events and for the cards I have sent these past few months of using it. So thankful for the amazing variety they offer and always adding new and seasonal cards. P... See more


Company details

  1. Events & Entertainment

Information provided by various external sources

Punchbowl.com is a free web-based online invitations service and digital greeting cards site based in Framingham, Massachusetts.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

840 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Satisfied Customer

I love how I can send my virtual cards via email and also text; how I can keep adding more recipients, and the log to keep track of the entire cards' activity! Thank you!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience!

Punchbowl is awesome and the easiest tool ever to send invitations. I used it for my holiday party and they did most of the work. Super easy to track responses and totals. Highly recommend!
Their customer service is unbelievable. I sent a question for some help, expecting an AI generated response, and an email arrived in a short amount of time from a live person! Impressive Team!!! Highly recommend and I definitely will use them again!

December 5, 2025
Unprompted review
Rated 4 out of 5 stars

I love the app but it’s is too expensive to get the add-ons

I love the app, I paid for the premium by mistake and had enjoyed all the perks that come with it. But it is too pricey and I don’t think I’ll renew once the year is over and I’ll stick to the free option. I wish it was not as expensive to get the add-ons.

December 19, 2025
Unprompted review
Punchbowl logo

Reply from Punchbowl

Hello, thanks for the feedback! We’ve passed your note along to our Product team. Please feel free to reach out to help@punchbowl.com if you have any additional thoughts. We’re always looking for ways to improve the app, so we’d love to hear from you.

Rated 1 out of 5 stars

Punchbowl email invitations, bait and switch

Very deceptive practices. You only discover that it's not free and is going to cost you money after you spend a significant amount of time and energy designing your invitation. They offer a free service for a mere 7 days but I sent out my invites 10 days before my event, so not only did I have to pay, which I was led to believe would cost $3.99 for one month. Imagine my surprise when I was charge for an entire year at 47.88. Talk about bait and switch deceptive practice. Run, don't walk away from Punchbowl. Lesson learned, spend the time on Reddit or some other service reading reviews. I should have hand written my invitations and send them snail mail, it would have been cheaper and less frustrating.

December 5, 2025
Unprompted review
Punchbowl logo

Reply from Punchbowl

Hi there, we’re sorry you didn’t have a good experience. I want to assure you that Punchbowl is a legitimate and trusted platform that has helped millions of users plan events for over a decade. You saw this charge because you signed up for an annual membership. For annual memberships, the charge for the full year of membership is issued at the start of the billing period instead of being charged month-to-month. You can also use Punchbowl completely for free — either through our mobile app or when you start a free trial (just cancel anytime during the free trial period and you will not be charged). You can also cancel anytime and we have a 30-day money-back guarantee, no questions asked. Please reach out to help@punchbowl.com if you have any questions.

Rated 5 out of 5 stars

Punchbowl is super easy

I really enjoyed using Punchbowl for our Christmas Party Invitations. Punchbowl does all the work and we just added the guests we wanted to invite and we are done. Awesome! They send out these beautiful invites, our guests rsvp's are gathered and any messages guest wants to leave and we just check our account and then-they even send Thank You's!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Punchbowl is a great app

Punchbowl is a great app. I have been using it for years for our department events. There is a large selection of invitations and greeting cards to choose from in the free app. Highly recommend!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

This service is a Godsend!

Punchbowl was so simple and easy to use for my grandson’s birthday party. They also had matching thank you notes! This is an amazing service and I’m thankful they have it!

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

I hesitated to get involved thinking…

I hesitated to get involved thinking that I would not be able to pick meaningful cards that would say all i was feeling. I am so glad I subscribed! There are so many choices in a very wide variety of categories AND i can edit every one of them with my personal notes. Very economical when compared with the cost of cards from a store AND the support service is beyond my (high) expectations. I was even able to send gift cards through this company. Do not hesitate, like I did at first; this is THE way to send personalized messages at a great cost without any problems. Nancy Bouthilette

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Problem with payment in beginning which was rectified. And extremely happy with the beautiful, invitations and cards.
Friends and Family have asked where I got this from!

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

I got tricked

I got tricked. Card was advertised as free- then after customizing it I get charged for the full year even though they adverstise a monthly rate and say you can cancel at any time.

December 17, 2025
Unprompted review
Punchbowl logo

Reply from Punchbowl

Hi, thanks for reaching out. I’m so sorry you didn’t have a good experience. You saw this charge because you signed up for an annual membership. For annual memberships, the charge for the full year of membership is issued at the start of the billing period instead of being charged month-to-month. You can also use Punchbowl completely for free — either through our mobile app or when you start a free trial (just cancel anytime during the free trial period and you will not be charged). You can cancel anytime and we have a 30-day money-back guarantee, no questions asked. Please reach out to help@punchbowl.com if you have any questions.

Rated 5 out of 5 stars

I love Punchbowl

I love Punchbowl! It’s very easy and friendly to use. I really like the wide variety of cards across different categories. Being able to add your own personal message is a great touch, and there are so many design options for the envelopes. Highly recommend!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

We have used punch bowl.com for the…

We have used punch bowl.com for the past three years. The designs they offer are beautiful, so many options! And their customer service is great! They respond very quickly to questions. It’s a great way to keep track of your guests, and remind them of the upcoming event. It makes party planning so much easier! Highly recommend using the service for your next event!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Why we use punchbowl

I am the office manager for a Family Therapy business and we love working with Punchbowl.
The designs are great, customization is easy, and the ability to manage guests lists is a very nice feautre. We are a small organization and only have 2 events a year and use punchbowl for both of them.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

My account was charged $35.88

My account was charged $35.88. I never agreed to this the PLUS membership is $3.99 per month which I am okay with. However, I am very disappointed.

December 14, 2025
Unprompted review
Punchbowl logo

Reply from Punchbowl

Hi, thanks for reaching out. I’m so sorry you didn’t have a good experience. You see this charge because you signed up for an annual membership. For annual memberships, the charge for the full year of membership is issued at the start of the billing period instead of being charged month-to-month. We’d be happy to review your account and help resolve this. Please contact us at help@punchbowl.com so our support team can assist you.

Rated 5 out of 5 stars

Great selection

I've been using Punchbowl for several years and have
absolutely no complaints. You have a great variety of
invitations for every conceivable occasion. Your site is
easy to use. With my large family it is a great way to plan
out an event. Thanks for all the work you put in to improve
it all the time.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Punchbowl is the BEST

Punchbowl is easy to use and offers numerous options that you can add to your invitation to make it customizable and convenient for you. I use this platform for all my invitations, and ever since, all my family and friends have started using it too.

December 15, 2024
Unprompted review

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