Missing items and wrong item delivered
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Review summary
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Company details
Contact info
2037 86th Street, 2nd Floor, 11214, Brooklyn, United States
- 18447865227
- justask@punkcase.com
- punkcase.com
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Hasn’t replied to negative reviews
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Don't buy from them you'll never get…
Don't buy from them you'll never get your product you'll never get a refund and they'll never contact you back total scam company.. Oder # 820760
Criminals
No item sent
No response to emails
Can't find a phone number
Why aren't companies like this considers criminal? Look at the reviews. This is literally theft. Taking money based on lies with no intent to fullful......is theft
Punkcase is a scam!
Punkcase is a scam!! Run, don’t walk from their website!! Ordered 2 cases a month and a half ago and have heard nothing. Nothing more than a bunch of punks!
Never received phone case nor a refund
Never received phone case nor a refund. Horrible customer service and company.
9 months
9 months. 9 MONTHS LATER my phone case arrived. Wouldnt refund money, (i tried after two months) or answer emails. And the case was shit. I would of got a better one off ebsy or temu.
Quick and easy and I know you have…
Quick and easy and I know you have great phone cases
Please do not buy from this company
Please do not buy from this company. I thought they are based in the UK but the phone case is sent from USA. I have a DHL tracking but it hasn’t moved to from USA.
Terrible
Terrible. I want a refund and cancel order. I’m purchased one at Walmart. Tired of waiting. Cancel order and refund me now
Do not order from this company. You place an order and they take your money same day and then never send or answer calls or emails.
I never received my order. And they do not answer calls or emails. But they are very quick to take your money! How they can improve? By fulfilling the orders they are so happy to take.
Ordered a phone case 20 days ago
Ordered a phone case 20 days ago. Still nothing. I have emailed them every day. Their contact number doesn’t work. Terrible company DO NOT USE THIS FIRM.
Scammed by punkcase
Paid for a solar powerbank 28th December 2025. Was sent a dhl delivery reference, stating they were waiting for it. I went onto dhl and entered the reference two weeks later, it was cancelled as they never recieved the item. I contacted punkcase and was informed out of stock , it will be sent in two weeks. So 2nd week in January. It is now mid February no item no correspondence just ignore emails opened a case with visa.
Another automated reply from punkcase, note they are still selling this item.
punkcase, 16 Feb 21:29
The item that you ordered is a great product but at the moment it is only available for preorder. The item will be restocking within 2-3 weeks. We will ship it out to you right away and you will also receive a tracking number. Our sincere apology again for this. The product is great, if you wish to keep the order we can offer 20% off your order for the inconveniences.
Absolute SCAM. Avoid!! Never got my order
Never got my order. They said “punkcase, 11 Feb 19:27
At this point we will assume that the package is lost in transit as per the tracking number provided.
We can either reship or issue a refund?”
Asked for a refund but they never got back to me. My bank is involved now so hopefully I’ll get my money back…
Received a black case instead of a green one
Received a black case instead of a green one. IMPOSSIBLE to get a live person to talk to & vm is always full. Emailed them 5 x’s & not a single response. Piss Poor customer service & will NEVER order another thing from PUNKCASE they are PUNKS ! Turning in as FRAUD to my bank & getting my money back. You want your wrong case come & get it. beyond pissed !
DO NOT TRUST THIS COMPANY
Never received my order, no reply from company. They have my money and I have nothing. Would give zero if possible, do not waste your money.
Ordered a case 11 Nov 2025
Ordered a case 11 Nov 2025 . Tracking number error.
I contacted seller . They are out of stock. Why im gods name didnt you update your site and state "out of stock" . Over the next 3 months I tried to contact seller numerous times . Nothing . Had to get PayPal to get my refund
Really terrible customer service
Really terrible customer service. I chased up my order after ten days and no progress, no reply or response to emails, and I have requested a refund but still no response. Do NOT use this company, especially in the UK as their UK website fails to advise that products will be shipped from the US leading to massive delays.
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