Excellent experience with this seller on discogs..very well packaged and quick delivery.. item as described and great communication from seller.. couldn't be better.. would buy from here again..
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No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Never received Order #8139
Never received order. Was told item was on back order. Then asked to change order for an in-stock item but that never arrived either.
I did receive a refund for this order.
Thank you.
Here is my order number…Order #8139.

Reply from Punktofunkheaven
Twas the week before Christmas....
A week before Christmas, reading the reviews, I had my doubts. Shouldn't have worried, dispatched smartly, arrived with days to spare, thanks a lot Phil and all at Punk to Funk Heaven, Merry Christmas and all the best for 2025.
Delivered as expected very securely…
Delivered as expected very securely parcelled and product well protected. Great choice available. I had to contact them to ask a question about a listing and they were very helpful and friendly
Useless- no idea what their stock is
First time and last time using. Ordered and paid for item only to have it refunded as didn't have enough stock. So why doesn't their ordering process know when they've got stock or not.?
Ordered a record on 29/11
Ordered a record on 29/11. 6 days later no despatch deti or any indication of delivery. Email comes back as undeliverable and no phone number to contact them. Please contact me to arrange a refund. Meanwhile ordered same item from a competitor for £5 cheaper and despatched the same day.

Reply from Punktofunkheaven
Waste of time ould have given them zero but not…
Would have given them zero but not possible, took my order said it had been shipped and I would get tracking details, 5 days later I'm told it's out of stock and given a refund ,do not use.

Reply from Punktofunkheaven
Appalling service
Appalling service, no item received, they sell items they do not have in stock, communication non existent…….avoid this place at all costs

Reply from Punktofunkheaven
Order placed, money taken, 2 weeks later no record and no communication from them!
Another one in the same vein as all the others sadly. Order placed Sept 13th. Money Taken. No communication since. I then looked at these reviews and wish I had checked them before ordering! I have now requested a refund, hoping they respond and give me my money back, will update on what happens. Wish me luck!

Reply from Punktofunkheaven
AVOID THIS COMPANY I ORDERED THE VINYL…
AVOID THIS COMPANY I ORDERED THE VINYL I WANTED AND 2 WEEKS LATER SAID THEY NEVER HAD THEM IN STOCK ITS A WASTE OF TIME ORDER FROM A BETTER COMPANY WITH BETTER CUSTOMER SERVICE AVOID THIS COMPANY

Reply from Punktofunkheaven
Terrible company
Terrible company, simply didn't provide the records that were swiftly paid for.

Reply from Punktofunkheaven
Ordered some vinyl
Ordered some vinyl, slight delay in delivery as they were waiting for one to arrive, got refunded on one and other arrived no issues
My son loved his toy and record bundle
My son loved his toy and record bundle! Speedy delivery and great communication for my queries
Fab selection of products and great…
Fab selection of products and great service. Thank you!
Horrible experience
Horrible experience. Ordered from their website. Waited for a number of days to confirm dispatch. Was told it would be with me at the weekend. Surprise Surprise.. never came. Never even dispatched the record in the first place. PayPal notified.

Reply from Punktofunkheaven
I'm not even sure this company exists
I'm not even sure this company exists. I bought a record, didn't get a confirmation email but they still took the money. Sent numerous emails to them but have had no reply. Going through my bank to retrieve the money. Avoid this company

Reply from Punktofunkheaven
ITEMS SHOWING AS IN STOCK ACTUALLY AREN'T!!
Ordered a box set CD, clearly showing that it was in stock. I then get an email saying my order had been cancelled due to the item being out of stock.
I did receive an immediate refund which was very much appreciated, but there is lots of records, CDs etc that I was interested in purchasing in the future, but now I can't rely on anything showing as 'in stock' actually being available.
Websites are totally useless unless they are up to date!
Update: so 2 weeks on and this company is blatantly showing the item I ordered as "in stock". Why? Because they are clearly an inept operation.
I recommend no-one buys from this company, as they can't maintain their stock/website properly so are misleading customers.

Reply from Punktofunkheaven
Great Communication
Purchased an item without realising it was on back order, I waited for a while before deciding to cancel the order. Emails were answered almost instantly with a refund issued. Will definitely recommend.
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