Puppymothers Reviews 

137
•
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I ordered 3 at the end of December and never received a confirmation of my order or the order itself. I wasn't even sure if my order went through because they never arrived. Now, I just noticed the... See more

Rated 4 out of 5 stars

I have a mini dachshund and she has used my rugs as her bathroom whenever she feels like it like…when it’s raining or just any random time! These air purifiers have made such a huge difference. It’s a... See more

Rated 1 out of 5 stars

I ordered 5 air purifier and 6 filters on January 13, 2025. Got e-mail confirmation of my order and order number and as of to date, February 11, 2025 still not received anything. I paid more than $2... See more

Rated 2 out of 5 stars

I am so sick and tired of being scammed and attempts to scam me… These things are about the size of a soft drink (Soda, Pop) can! Absolutely impossible for them to “Filter” any amount of odor that a... See more

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2.1

Poor

TrustScore 2 out of 5

137 reviews

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2.1

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(137)

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Rated 1 out of 5 stars

This is a scam

This is a scam. I purchased one and it arrived broken. Won't even turn on. I have sent several emails and get an auto response that they will reply within 48 hours. That was over a week ago. No response. Don't be taken. Don't buy!!!!!

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

No communication

There was an issue with the order I placed and I got an auto response to my email (their preferred method of communication). I haven't heard anything since and now it's 5 days later (though 2 of those days were over the weekend). I want to cancel but the phone number immediately wants you to leave a voice mail to contact them by email, which has not worked. There was no estimated delivery time and it's hard not to accidentally add extras to your order (which is what happened to me).

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

I got mine a week ago Oct 22 2024

I got mine a week ago. And can’t believe the difference. These are wonderful. Not only puppy smells but I have an old house that has that old musty smell that you can’t get rid of 2 days y’all and it was gone. I just had 3 back surgeries and a lot of friends in and out. They can’t believe the difference either. Thank you
Melinda Mixon (Turtle)

November 3, 2024
Unprompted review
Rated 5 out of 5 stars

Vanished Dog Odors

It’s nice to walk into my home and not smell dog. I love my baby but not the smells that come with having a pet. I have been so self conscious of how my home smells that I would ask family if my home smelled bad. It feels like fresh air coming from the purifiers.
Thank you.

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered over a month ago and have not…

I ordered over a month ago and have not received the product. I have sent email inquiries as I don’t see a phone number readily available on the website. My emails are answered woth the same canned response that they are escalating my concerns to someone … not true . Cancelling the order ..

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT buy!

Do NOT buy!
First of all, none of the photos, nor, descriptions, tell you that they have to be plugged in to USB for all times. Second of all, customer service is not exist. Having received three of them and later time plugged in, I asked to return them. Well, they received them and said one was damaged so $50! This is not the case as I never used them!

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

This device is Amazing

This device is Amazing! It's small and compact does everything they say it does. My house no longer smells of dog or dog pee from our puppy. Great job!

October 23, 2024
Unprompted review
Rated 4 out of 5 stars

Game changer

I have a mini dachshund and she has used my rugs as her bathroom whenever she feels like it like…when it’s raining or just any random time! These air purifiers have made such a huge difference. It’s a game changer! The reason I’m giving it a four and not a five is because I don’t think you can order the filters by themselves. I have searched the website, and now they have upgraded the machines and I will have to repurchase the machines to get the filters I believe.

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

scam

Currently working with the Fraud Department at Truist Bank. They took money from my account for payment of two units and filter but say they cannot find a order connected to my name or email address. I advised them that I had contacted the Truist Fraud Dept. An email from them this morning now claims to have refunded me through PayPal. The fraud department at Paypay has NO Record of this transaction much less a refund. Just updated the bank and forwarded them the emails with their fraudulent statement. Advised the bank that the debit card used is NOT connected to PayPal!!! Truist is ON IT

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Pleasantly Surprised

I really had minimal expectations of this, I have a little dog and am always conscious of how the house smells. THIS REALLY cleared the air, I don’t smell any traces of a dog in my house with this at all.

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! I was not satisfied emailed back and forth said to return in same condition and I would be refunded. Same package only opened one and when repacked couldn’t tell I opened it. Paid for return and they have ghosted me. I can not even get them to acknowledge my emails

SCAM SCAM SCAM

September 10, 2024
Unprompted review

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