Purebike Reviews 

10,604
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Brilliant... Ordered a mavic part I couldn't get in Ireland... Received it the same week from Purebike and I'm back up and running for the weekend.. Thank you

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Rated 1 out of 5 stars

Dérailleur Sun race pas installé et retourné car je convenait pas ,chez pure Bike Refus de reprendre le article de 75 euros tout de même car ils suspectent que celui-ci a été utilisé. Je soupço... See more

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4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.3

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(10,604)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Went to another high street bike retailer (nearer to me) having telephoned to check they had the Gtech bike in stock, got there and they said they hadn’t got it !!!! Rang Pure Bike at Derby, they had it in stock and I asked them to reserve it. Went to collect, they had it built, tested and ready to go. They demonstrated the bike and checked I didn’t need anything else. Matt was the person I dealt with and I left feeling happy Halfords had let me down as Pure Bike and Matt in particular deserved my custom because of there excellent service, just wish they were nearer. Thank you

August 16, 2020
Unprompted review
Rated 5 out of 5 stars

Very nice and fast response

I had problems with my order, so i contacted Purebike. They responded very fast and solved the problem.Delivery to germany was very fast, too.

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

Prices quoted for the parts I needed…

Prices quoted for the parts I needed were obscene, however they were 20% cheaper than anywhere else I could locate them. I guess the high price is caused by the manufacturer. Cant fault the service. Oversea delivery within a few days. No hassle.

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

Great service, great communication.

Great service, I have been looking for a pair of gloves for a while now, and found a pair on Purebike. The service was great, no problems at all and after receiving the conformation email, a couple of days later the items arrived. I will defiantly recommend Purebike to friends.

July 16, 2020
Unprompted review

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