Pure Clean Environmental Ltd Reviews 156

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Called in regards to missing consignment notes. Jason, who happened to be abroad on business at the time, was very helpful and informed Ash of our issues. Ash got in contact very quickly and was able... See more

Rated 1 out of 5 stars

Cancelled contract three years ago, they still send drivers to collect our waste oil, we send drivers away, and are now saying we owe them 5k!!! Its outrageous - They never respond to emails its lik... See more

Company replied

Rated 5 out of 5 stars

Ordered some MOT Type 1 and Sharp Sand bags at a good price. Delivery of the first order was prompt and when I requested. I needed an extra bag of each and they delivered on the same day as I ordered... See more

Rated 5 out of 5 stars

We have been using Pure Clean for a while now and I have to say that they are a great company to deal with. They have always offered a good service and we haven't had any problems with them. They have... See more

Company details

Information provided by various external sources

Pure Clean Environmental Ltd has been sourcing, researching, and providing pioneering cost –effective, high –quality machinery to businesses across England and Wales since 1985. We offer a number of different services to a range of industries helping provide the right solution for their needs. Whether you are looking for hazardous waste collection, solvent parts washer or spray gun cleaners, we can cover your every need.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Company

Ash is excellent in customer service getting back to you straight away. Collections are easily and quickly arranged. Thoroughly recommend this company

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. I contacted Pureclean to request our contracted collection date was brought forward. Sara went out of her way to reschedule the collection for the next day. Very impressed especially in a time when delayed service has become normal practice in 'post covid' Britain.
Excellent customer service. Thank - you.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Ash - 5 star service

I have given pure clean 5 star rating for one reason only, Ash . She is an absolute asset to your company. In the years we have been with you twice our contract and DD have been messed up by internal faults and twice Ash has gone way out of her way to resolve them quickly, professionally and her communication is second to none. If it was not for her we would use another company

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Have used Pureclean to manage the parts…

Have used Pureclean to manage the parts cleaners on our site for many years - they provide a cost-effective service. Michael their service technician has a great attitude, providing a friendly and reliable service every 2 weeks, and promptly fixing any minor faults with the machines.

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, Sam the driver went above and beyond to solve all the issues my property presented during the visit. I would highly recommend this company without reservation

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely impressed with Pure Clean..

Extremely impressed with Pure Clean... I dealt with Ash who is very professional & friendly and the waste collection was arranged without any issues... what a refreshing change! Thanks, Pure Clean - will highly recommend you!

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Good customer service

We have been customers of Pureclean for a number of years. They are a helpful efficient company. The only time we ever had a problem which was a case of 50/50 it was sorted out quickly and fairly
Ash in particular stands out as a valuable member of their team

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, booked a filter collection Tracey Anscombe called me back with an excellent bespoke money saving package which of course I signed up too.
Really helpful, friendly would defiantly recommend them.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Emergency Call out

Had an issue that our tanks had become full to capacity earlier than anticipated. Contacted Ash, who reprioritised our collection within a day to avoid any issues of flooding/contamination.
Great Service

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Great prices, Great service

Very simple to obtain prices - EXCELLENT prices also.
Ash Johal was my sales advisor and made the whole experience hassle free and would highly recommend.
best price compared to 4 other companies

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING SERVICE We have been a customer of Pureclean…

We have been a customer of Pureclean for many years now and the service has been excellent. We regularly have our machines serviced by Mike the engineer and must say that his attitude and professionalism is outstanding. Always with a smile on his face gets the job done to very high standard. He is a great asset to the company.

September 13, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look