Pure Diesel Power Reviews 5,750

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at... See more

Rated 5 out of 5 stars

By far the best and easiest online shopping experience I have ever had. The customer service is second to none they have always worked with me on shipping to Alaska, and the amount of parts they offer... See more

Rated 3 out of 5 stars

I believe Pure Diesel is a quality company. With knowledgeable people. My first experience was not so great, but I still want to give PDP another shot. I placed an order 4/3/26, was told by rep. that... See more

Company replied

Rated 5 out of 5 stars

Hand to return the original parts ordered because husband ordered the wrong parts. They made it so easy to return and reorder the correct parts. Will definitely do business with Pure Diesel again in t... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Written by the company

At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 5 out of 5 stars

10/10 will buy from again!

Almost every thing that is in my truck has been bought at pure diesel power, definitely would recommend! Great people to work with and they offer great advice!

May 15, 2025
Pure Diesel Power logo

Reply from Pure Diesel Power

Hey Justin,
We really appreciate your continued support — it means a lot to us that Pure Diesel Power has become your go-to for your truck builds! Thanks for the kind words and recommendation. We're always here if you need advice, parts, or just want to talk diesel.

Thanks again for being part of the PDP family!
— The Pure Diesel Power Team

Rated 5 out of 5 stars

Cummins cap w/breather 22 Ram 5500

Cummins cap w/breather 22 Ram 5500, good product, excellent quality, shipping was fast. Will see in the coming days how work, is installed already.

May 16, 2025
Unprompted review
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Reply from Pure Diesel Power

Hi Lisandro,
We're glad to hear you're happy with the cap with breather for your 2022 Ram 5500. We appreciate the kind words about the quality and shipping speed. Let us know how it performs once you've had a few days with it — we're confident it’ll serve you well!

Thanks again for choosing us!
— The Pure Diesel Power Team

Rated 5 out of 5 stars

Great customer service and communication

Great customer service and communication

May 6, 2025
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Reply from Pure Diesel Power

Hi Craig, thank you for the kind words! We’re glad to hear you had a great experience with our customer service and communication. We truly appreciate your support and look forward to helping you again in the future.

Rated 1 out of 5 stars
Pure Diesel Power logo

Reply from Pure Diesel Power

Luke, thank you for your review. We’re currently looking into the situation and will be reaching out to you shortly. In the meantime, if you have any questions or need immediate assistance, feel free to contact us at 715-254-1833 ask for Kayla or Eileen or email customerrelations@puredieselpower.com. We appreciate your patience and the opportunity to make things right.

Rated 5 out of 5 stars

GOOD CUSTOMER SERVICE

GOOD CUSTOMER SERVICE, GOT THE FEEL OF A FAMILY OWNED BUSINESS

April 16, 2025
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Reply from Pure Diesel Power

Hi Marcos, thank you for the great review! We're glad our customer service gave you that family-owned feel—that's exactly the experience we strive to provide. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great customer service and support

Great customer service and support

April 9, 2025
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Reply from Pure Diesel Power

Hi Spencer, thank you for the review! We're thrilled to hear you were happy with our customer service and support. We truly appreciate your business and look forward to helping you again!

Rated 5 out of 5 stars

The best experience ever I will be…

The best experience ever I will be ordering more parts

April 10, 2025
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Reply from Pure Diesel Power

Hi Frank, thank you for the awesome review! We're thrilled to hear you had a great experience. We look forward to helping you with more parts in the future—thanks for choosing us!

Rated 1 out of 5 stars

Buyer beware

Orderd part over phone. Shop sent out part 96 f350 high pressure fuel banjo fitting 400$ part didnot fit sent back to shop... usps indicates correct location. With usps tracking. So now I have no part, & No refund I do not recommend pure deisel power bad experience

April 15, 2025
Unprompted review
Pure Diesel Power logo

Reply from Pure Diesel Power

Dear Dan Mizner,
Thank you for taking the time to share your feedback. I’m very sorry to hear about the trouble with your order and understand how frustrating this experience must have been.
We take these matters seriously and would appreciate the opportunity to make things right. Please reach out to me directly at customerrelations@puredieselpower.com or contact our team at 715-254-1833 so we can investigate the issue further and work toward a resolution.
Your satisfaction is important to us, and we’re committed to improving your experience.
Sincerely,
Pure Diesel Power

Rated 5 out of 5 stars

Very friendly service

Very friendly service. Knowledgeable and informative on the product I was looking for.

April 1, 2025
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Reply from Pure Diesel Power

Hi Stacey, thank you for the great review! We're glad to hear you found our team friendly, knowledgeable, and informative. It was a pleasure helping you, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Quick shipping

My items shipped in a timely manner and I received them quickly.

March 28, 2025
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Reply from Pure Diesel Power

Hi Betty, thank you for the great review! We’re happy to hear your order shipped promptly and arrived quickly. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Helpful and professional

Item was shipped out promptly. Unfortunately ups lost it. However when I called because the tracking showed lost they were already on top of the issue and had a replacement shipped right out! Very kind and helpful staff! I will definitely buy from pure diesel power again!

March 25, 2025
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Reply from Pure Diesel Power

Hi Nate, thank you for the great review! We're sorry to hear UPS lost your package, but we're glad our team was able to act quickly and get a replacement out to you. We truly appreciate your patience, your kind words, and your continued support. We look forward to serving you again!

Rated 5 out of 5 stars

The best in the business

Hands down the only place I get parts for my Cummins. & I live 45 minutes from a BIG name in the industry, but much rather deal with PDP. Been using them for over 6 years now & not a single issue. The best in the business no doubt

March 24, 2025
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Reply from Pure Diesel Power

Hi Ethan, thank you for the incredible review and for being a loyal customer for over 6 years! It means a lot to us that you choose Pure Diesel Power over the big names—even with one just down the road. We’re proud to be your go-to source for Cummins parts and truly appreciate your continued trust and support!

Rated 1 out of 5 stars

Terribly slow shipping

Terribly slow shipping

March 4, 2025
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Reply from Pure Diesel Power

Hi Mr. Robinson. Thank you for your purchase and your review.
Our records indicate that you placed your order early in the morning of March 3rd, and you opted to take advantage of the "free" shipping option that we offer to customers. This method advertises that it will deliver your parts within 2-14 business days. The same afternoon, we called you to let you know one of the items you selected was out of stock and that we were awaiting its arrival, and that we could most likely ship it within 4-5 business days. You approved this and did not indicate you needed your parts any faster. One of the items you ordered shipped the same day and the rest of your order arrived and your remaining items all shipped on March 7th. Some of your order was delivered on March 6th, and the remaining was delivered March 13th. You received your entire order within 8 business days, well under the 14 days we advertise "free" shipping can take, even taking into account the parts delay that we made sure to inform of you of right away. In the future, please remember we offer expedited shipping to get your your parts faster, so we do not feel it's fair to leave us a one star review when you knew full well what the transit time of "free" shipping could be when you initially placed your order.

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, almost always have what I need. Always quality product. Customer service has been great the few times I needed it. A+ guys

February 26, 2025
Rated 5 out of 5 stars

Customer service & Quality of care

Customer service is top notch, any time there is a delay they inform me quickly with a contingency plan if needed. They always send the right parts and spot potential errors within your Order if there is one, There’s not another place I will buy from.

February 24, 2025

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