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Rated 5 out of 5 stars

I‘ve ordered multiple times successfully from Pure Effects. It’s always a very smooth and fast process.

Rated 3 out of 5 stars

I think more “how to” videos would be useful. I realize it’s not a difficult product to use but when entering into the category, over communicating can be helpful.

Company replied

Rated 5 out of 5 stars

Hooray, I received my replacement parcel. Thank you Linda for your great customer service and your swift action to rectify my issue is greatly appreciated. Unfortunately, the initial parcel has yet to... See more

Company replied

Rated 5 out of 5 stars

Cleaning in Style. Thanks to pureeffectsweden the cleaning task became an enjoyable one. I was happy to find them since it’s utilizing natures´ principles like using probiotics in cleaning - Biotech.... See more

Company details

  1. Fashion Accessories Store

Information provided by various external sources

Biotech garment care and cleaning products for a simple and sustainable lifestyle. Based on active bacterial culture. - Bioteknologisk klädvård och städprodukter för hemmet - för en enkel och hållbar livsstil. Baserade på aktiv bakteriekultur.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Refresh

Easy to use - convenient when clothes are not at all dirty but need to be refreshed with a boost of pure effect

January 20, 2025
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Reply from Pure Effect

Wow happy you like the low-wash Idea Caroline!

Rated 5 out of 5 stars

Great products

Great products! Excellent customer service and fast deliveries.

October 14, 2024
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Reply from Pure Effect

Happy thanks Johan!

Rated 3 out of 5 stars

Not effective stain remover

They promised 30 Day Money Back guarantee so I purchased the Textile spray without researching too much on reviews, people have better things to do with their life and time. But be mindful, on the website when I purchased it the introduction says it is a product specialising in removing stains and odours. The product is nothing relevant to the promised effect of stains removal but just a disappointment, I took pictures of how it did not work on different garments(down jacket, cashmere, silk) and different stains. I sprayed enough product according to the direction and waited for more than 48 hours, no change. Wrote to their customer service but did not hear back for another two days, not even an automatic reply. After posting this review got a long reply explaining this product is more a smell remover than a stain remover, if you care to see another review also mentioned it. I was told that only two people requested money back over the years -- considering the product price, and the experience requesting a money back, it is not a surprise. I'm not totally convinced why I shall refrain my negative comments on the product, I'd be happy if my time devoted providing blunt feedback would help other fellow shoppers.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent products

Great working, well designed products. Fast and smooth delivery. I love everything about Pure Effect!

March 15, 2024
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Reply from Pure Effect

Wow tnx for sharing Lisa! 🙌🏻

Rated 5 out of 5 stars

Where is my order/Thank you for the replacement Parcel

Hooray, I received my replacement parcel. Thank you Linda for your great customer service and your swift action to rectify my issue is greatly appreciated. Unfortunately, the initial parcel has yet to arrive. Should it ever turn up, I will notify you promptly. I admire Pure Effect’s environmental commitment and am eager to try the products. The freshness and scent are remarkable. I anticipate ordering more in the future. Thank you.

March 4, 2024
Unprompted review
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Reply from Pure Effect

Hi Angela such good news, finally! Thank you for your patience and happy cleaning ;) ! /Linda

Rated 3 out of 5 stars

I think more “how to” videos would be…

I think more “how to” videos would be useful. I realize it’s not a difficult product to use but when entering into the category, over communicating can be helpful.

January 15, 2024
Pure Effect logo

Reply from Pure Effect

That’s so true Michael, tnx for your feedback - that’s caring! We’re digging into it and hope to meet the needs soon. How about the results? We’re eager to hear it all!

Rated 4 out of 5 stars

Fresh smell

Makes the clothes feel fresh. I’m not really sure about how well it takes away stains. It hasn’t removed stains completely.

January 15, 2024
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Reply from Pure Effect

Tnx for happy feedback Jannica! Tell us about the stains - fresh ”organic” stains are normally removed in let’s say 80% of the cases. If not instantly - repeat! Old stains are tough though, sorry but that’s the case

Rated 4 out of 5 stars

I really like the thought of…

I really like the thought of environmentally friendly cleaning and this worked well. However it didn't get rid off all the stains I wanted, nor all the smell in old shoes.

November 27, 2023
Rated 5 out of 5 stars

Top notch brand

Top notch brand ! Less washing is possible. I've try All clean, clean bath and the clothing mist. No deception. Perfect effect.

September 13, 2023
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Reply from Pure Effect

Wow thank you for such wonderful feedback! <3

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