Placed an online order and asked for this item to be received by a certain date, this date being quoted in the delivery section. Having received no feedback I chased my order, to be told delivery by t... See more
Company replied
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See what reviewers are saying
Delivery was quite a while and dint change the personalised message I emailed the day after the order was made. Disappointed
Company replied
Buying online is a new experiance for me & whilst the canvass bag is not what l envisaged, its better. Ideally, for us, the design instructions would be simpler if in toddler language. Feel fr... See more
Superb service and lovely gift
Company details
Information provided by various external sources
If you love Personalised Gifts, you will love our selection of gifts for every occasion. Birthday, Christmas, Wedding,* Christening, Anniversaries, plus more.
Contact info
45 Augusta Street, B18 6JA, Birmingham, United Kingdom
- +441212850685
- jenni@pureessencegreetings.co.uk
- pureessencegreetings.co.uk
2.3
Poor
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Delivery was quite a while and dint…
Delivery was quite a while and dint change the personalised message I emailed the day after the order was made. Disappointed
March 8, 2019
Unprompted review
Reply from Pure Essence Greetings
Sorry that you were not happy with your order. We give our buyers the opportunity to request a draft before shipment so that they can confirm that they are happy to proceed. After reviewing your order we can confirm that we sent an email and then a reminder email and text for delivery charge payment. We had to wait until we received payment for the Special delivery charge as requested. As soon as payment was made, your order was completed and shipped the next day. If you would like to discuss your order please email us at info@pureessencegreetings.co.uk. Thank you.
Pure Essence Greetings
Great Card & Envelope
Great card which was exactly what I wanted. It arrived well packaged and in good time. I didn’t allow myself enough time to request proof reading but the text was perfect.
March 5, 2019
Unprompted review
Mini wallet photo card
Excellent service. Had proof of photo card and was exactly what I wanted. Came fast and looks great. Will use them again.
March 4, 2019
Unprompted review
Unique
An oversight on my order produced and sent wrong wording but this was corrected immediately and the card sent promptly.Lovely good quality card and unique.Very satisfied with the good customer service and results
March 3, 2019
Unprompted review
5 stars for service but some print too tiny to read
5 stars for service but reduced star for product. Ordered a 'number' birthday card which is quite small then the numbers don't give much space for print. This results in some words being very small and barely legible but can still read most and still nice and quality/packaging good. Will certainly try again. Thank you.
March 2, 2019
Unprompted review
Loved my pillow
Loved my pillow! Was beautiful! Top quality item. Fast delivery. Thank you
February 20, 2019
Unprompted review
Personalised teddy
We purchased the personalised teddy bear. The product came beautifully designed and wrapped to present. They were very helpful when I called and ensured the product was ready on time due to the circumstances. I would definitely use them again. Thank you for such a great service
February 19, 2019
Unprompted review
Absolutely delighted with item
Absolutely delighted with item, it will be a lovely gift fot my daughter on her wedding day, fast delivery
February 18, 2019
Unprompted review
Wonderful service and excellent quality
February 16, 2019
Unprompted review
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