An even exchange of damaged filters was done without an issue. Good variety at different price points. Have purchased multiple filter sets from them for 10 years c 3 furnaces. They are my go to... See more
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Company details
- #1 of 1 best companies in Air Filter Supplier
- #1 of 1 best companies in Furnace Parts Supplier
- #1 of 1 best companies in Water Filter Supplier
Information provided by various external sources
PureFilters (www.PureFilters.ca) is the #1 online air filter company in Canada. Our mission is to make indoor air quality as accessible as possible to Canadians. We do this be carrying a large variety of sizes, trusted brands at wholesale prices and express delivery to your door. We have over 500 5-star reviews from our customers, so find out why Canadians love us today!
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Replied to 14% of negative reviews
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Excellent
incredibly fast delivery and delicate catalyst was in perfect condition. Reasonable price! Only other thing to mention is that it was purchasable separately as opposed to kit which was also available.

Reply from PureFilters
Great Service
I made a mistake in my very late night order and didn't realize it until after I had paid. I sent an email telling them what happened and had an email in my inbox the next morning telling me my incorrect order had been cancelled to resend with the correct info. The order arrived very quickly even 2 time zones away. great service.

Reply from PureFilters
Smooth experience
Smooth experience. Easy to navigate website. Simple order process, item received promptly. The company communicated the status via email from order received, to item shipped, to item delivered.

Reply from PureFilters
Good service always
I always am able to replace my air filters for a reasonable price.
It’s so much more expensive to get the filter from our heating company so I was thrilled to find this Canadian company!
Good service always

Reply from PureFilters
Unfortunately I ordered 3 items in my…
Unfortunately I ordered 3 items in my last order and only 2 arrived. The matter was resolved within a few days however when the 3 item arrived it wasn’t what I expected. I ordered a package of 3 specific vacuum bags. I received 3 loose vacuum bags and have no idea which brand or quality they are. I gave up on trying to follow up to fix the matter. Ugh.
Perfect!
I needed filter that I had difficulty to find, but I find it here at a decent price! It was a perfect fit, and the delivery was fast!

Reply from PureFilters
Ease of ordering and fast delivery
Ease of ordering. Quality of product plus fast shipping and delivery. Can’t ask for more

Reply from PureFilters
Great experience!!
The filters came quickly without damage (packaged very well). The website was easy to use and order from. This will be where I order from now on.

Reply from PureFilters
Good Canadian Company
We have used PureFilters a few times and their service is excellent. Online ordering from their website is an easy process, the filters are a good price, and their service is reliable. The filters ship from Ontario and delivery is always within the promised time frame. I'd recommend PureFilters, and we'll continue to order from them.

Reply from PureFilters
I’ve been dealing with Purefilters for…
I’ve been dealing with Purefilters for years. Very reliable service and great pricing. I also like the fact that they are CANADIAN.!

Reply from PureFilters
If there was a way to give them less…
If there was a way to give them less than 1 star I would. I received a package with the wrong goods and quantity. Their "customer service" line would not connect you to a person and instructed you to send them an e-mail. They took several days to respond to the e-mail. I have had to send the same person the same picture of what I received twice. And to top it off, I found a local supplier that would sell me exactly the same product for half the price. Being completely honest I would say...don't walk - RUN away from Pure Filters!
Happy with purchase
Read the poor reviews first to check out website.
Overall: Legit and no issues.
Great to support small business!
Wouldn’t hesitate to order more filters!

Reply from PureFilters
Pure Filters is Excellent
Pure Filters has fantsdtic Service . I use their filters for my furnace , Merv 13, they are excellent quality snd improved the air qualityi in my home. I highly recommend them.

Reply from PureFilters
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