PureGems.eu Reviews 

55
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Just bought an incredibly beautiful Blue topaz ring. Was very skeptical about buying jewelry on line, but after reading only positive reviews, I decided to give it a go. And I’m not disappointed! The... See more

Rated 5 out of 5 stars

Brilliant! Actually more beautiful than expected! Not too big and "kitschy" for that good price! Also sent in a very safe and fine box. The gem arrived few days after ordering! Couldn't be better... See more

Rated 5 out of 5 stars

The jewelry looked even better than in the photos. The delivery was not necessarily quick since I live in another country than where the company is located but it was certainly quicker than I expected... See more

Rated 4 out of 5 stars

I was vey surprised to find l was asked to pay £40.06 to customs before l could receive my package. Fortunately l contacted the supplier and they agreed to pay half. This was not made clear when l or... See more

Company replied

Company details

  1. Jeweler
  2. Jewelry Store

Written by the company

Women's Jewelry with Gemstones by Pure Gems™ | Real Gemstone Rings, Earrings & Necklaces | Ruby, Sapphire, Emerald, Diamond, Topaz & Pearl Jewelry. View All.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

55 reviews

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4.6

All reviews

(55)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, and they have very good communication. I totally recommend it!

November 24, 2025
PureGems.eu logo

Reply from PureGems.eu

Dear Tomas, Thank you for your positive feedback about our service. Best regards Pure Gems - Petra Philipsen

Rated 4 out of 5 stars

Take care of customs charges

I was vey surprised to find l was asked to pay £40.06 to customs before l could receive my package. Fortunately l contacted the supplier and they agreed to pay half. This was not made clear when l ordered the goods.

October 6, 2025
PureGems.eu logo

Reply from PureGems.eu

Dear Anne, Thank you for your valuable feedback. Customers are welcome to report issues so that we can assist them.

Rated 5 out of 5 stars

Thanks

Thank you everything was amazing !

July 8, 2025
PureGems.eu logo

Reply from PureGems.eu

Thank you so much for your fantastic review! We're so glad you enjoyed our product and service We hope to welcome you back soon!

Rated 5 out of 5 stars

Fantastic company

The jewelry looked even better than in the photos. The delivery was not necessarily quick since I live in another country than where the company is located but it was certainly quicker than I expected. The packaging was lovely and it even came with a complimentary candle which while not a lot, it was a sweet thing to do. Very content with the service overall, would absolutely recommend.

September 25, 2023
Rated 5 out of 5 stars

Brilliant!

Brilliant!
Actually more beautiful than expected! Not too big and "kitschy" for that good price!
Also sent in a very safe and fine box.
The gem arrived few days after ordering!
Couldn't be better!
Happy greetings from Denmark!

June 22, 2022
Rated 5 out of 5 stars

5 Starts through and through!

Very pleased with the service, fasting handling and delivery, and very good communication. Beautiful jewelry to great prices. My wife loves her new ruby diamond ring from PureGems. Thank you!

February 18, 2022
Rated 5 out of 5 stars

Stunning blue topaz ring!

Just bought an incredibly beautiful Blue topaz ring. Was very skeptical about buying jewelry on line, but after reading only positive reviews, I decided to give it a go. And I’m not disappointed! The delivery was very fast and when I opened the box, I was blown away! The ring was even more beautiful then I had expected. The craftsmanship and quality is beautiful. I’m already planning to buy their necklace that matches my ring.

December 18, 2021
Unprompted review
Rated 5 out of 5 stars

Dazzling earrings.

Dazzling earrings.
The emeralds are quite perfect, faceted, and a beautiful deep green.
The size is useful too - not too ostentatious to wear out shopping, just discrete and classy.
Very pleased with my purchase.

July 27, 2021
Rated 5 out of 5 stars

Perfect gift!

I love the PureGems jewelry! The design is elegant, unique and definitely eye-catching - a perfect gift! Great service with a very fast delivery!

April 15, 2021
Rated 5 out of 5 stars

BEAUTIFUL!!!!

BEAUTIFUL!!!!! I have been looking for a necklace like this since mine other one was stolen. Thank you for your beautiful work and timely delivery...Amazing....

March 29, 2021

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