Pure Heating & Renewable Solutions Reviews 

64
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Recommended. Very professional from start to finish. When he first came to check out my house, Ricky brought a useful information package, which enabled me to choose exactly what components would be... See more

Company replied

Rated 5 out of 5 stars

Pure Heating solutions go above and beyond to provide customer satisfaction. Ricky Wray instantly put us at ease talking through our options and giving us expert advice. There was absolutely no rush o... See more

Rated 3 out of 5 stars

Really nice sales guy, not pushy, but confident. Fast installation, again really nice installers, Downside, carbon monoxide alarm not fitted, faulty thermostat, repeatedly called , still not resolved,... See more

Company replied

Rated 5 out of 5 stars

Very competitive quote. Ricky and Nikki allied all my fears with personable customer service in answering all my questions. Installation carried out by Kieran to the highest standard and duty of care... See more

Company details

  1. Boiler and Heating Service
  2. Boiler Supplier
  3. Heating Contractor

Written by the company

Pure Heating & Renewable Solutions are the leading boiler, cylinder, heating & air source heat pump installation company in the South East. Our company culture is based around common sense, customer centric ethos which influence everything we do. Whether its a new boiler, cylinder or ASHP that you are considering. Get in touch with us on 02080504989 to find out more. Currently serving: The Bromley, Dartford, Kent, maidstone, Tonbridge & Malling, Gravesham, Swale, Croydon and surrounding counties.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

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4.6

All reviews

(64)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Polite, responsive, and knowledgable team

Very polite and responsive team. From the start they installed confidence with their knowledge. Throughout the process they showed a meticulous approach and a consideration to our requirements while working with another team we had on-site which we appreciated.

July 7, 2023
Rated 5 out of 5 stars

Excellent Service

Excellent Service, very pleased with the work done by Sam & Ricky ! I would highly recommend them to friends and family !!

June 28, 2023
Rated 4 out of 5 stars

This company is very good.

This company is very good.
John was very thorough and tidy in his work. The new boiler was fitted in 2 days as planned.
Ricky and John are very cheerful and helpful people
and they ensured that everything went smoothly.

June 21, 2023
Rated 5 out of 5 stars

Professional and helpful.

Professional outfit, helpful and performed a decent new boiler installation. Kept the place clean, the surveyor used shoe covers and dust sheets were put up the stairs. No issues, would recommend to others.

June 14, 2023
Rated 5 out of 5 stars

Excellent service

Ricky and John fitted a new heat pump hot water tank into our house. Ricky talked us through the options to help us make a decision and I was impressed with his willingness to explore the relatively new hot water tanks on the market in the UK with additional integrated heat pump. Ricky’s company is definitely moving with the times and has the expertise and innovation to explore new systems for greener and more efficient products. Ricky arranged the electrician we needed. The whole team completed the work to a high standard, were clean and tidy and communicated what they were doing answering all our questions. John worked really hard on the last day to finish all the work. Very pleased.

May 11, 2023
Rated 5 out of 5 stars

New boiler installation

Very impressed by the quality of work. The team was professional and friendly. Work was done to perfection. There was a smaall problem at the beginning but the moment i phoned them they quickly came and resolved it. I will recommend them to friends and family

April 24, 2023
Rated 4 out of 5 stars

Good boiler installation

They did a very good job of changing our boiler. Highly informative and thorough survey from Ricky and the plumbers worked hard and efficiently during the installation. Flexible with positioning of new pipes etc

April 18, 2023
Rated 5 out of 5 stars

Big thanks to John and Ricky

Big thanks to John and Ricky. John completed the work in a most professional manner. He fitted the new boiler and completed the job to the highest standards. It was not a straightforward job, yet John and Ricky couldn’t have been more accommodating. Thanks guys!!!

March 25, 2023
Rated 5 out of 5 stars

Would highly recommend this company

Would highly recommend this company. After receiving a few quotes…not only was their quote the best but the guy we met was friendly and very knowledgable. On the day of the install the gents that arrived were very punctual and insisted on cleaning up after themselves at the end…all completed in a day as well. Very pleased.

March 30, 2023
Rated 5 out of 5 stars

Absolutely spot on.

Absolutely spot on throughout. Unbeatable quote, quality service, quality product and a top install by John. Wish I could give them 6 stars.

March 25, 2023
Unprompted review
Rated 4 out of 5 stars

New boiler placement

Ricky and John did a great job replacing a new boiler (and everything else that came with the package)... they were polite, prompt, and tidy.

Minor issue with the Hive smart meter which was quickly resolved. Genuine oversight that was quickly fixed. No fuss

Good finance options!

February 12, 2023
Rated 5 out of 5 stars

Brand new boiler

Great boiler great service would certainly recommend this company all good work house was left spotless and a great price well within our budget

January 16, 2023
Rated 5 out of 5 stars

New boiler installation

The installation was carried out very professionally, on a last minute request, on a Bank holiday Monday. I am very pleased with the service and would definitely recommend. All that was promised was done, new boiler fitted, radiators cleaned, area cleaned too, rubbish taken away and then I was explained how the system operates. I found them very polite, knowledgeable and professional and I am very happy with the company that did my installation.

January 2, 2023
Rated 5 out of 5 stars

We had a new boiler and 1 radiator…

We had a new boiler and 1 radiator installed. Very happy with their work. Efficient and reliable. Ricky and John were great very professional and clean work. I would use they service again and recommend them to anyone , excellent service 👍 👌

December 30, 2022
Unprompted review

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