Recommended. Very professional from start to finish. When he first came to check out my house, Ricky brought a useful information package, which enabled me to choose exactly what components would be... See more
Company replied
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Recommended. Very professional from start to finish. When he first came to check out my house, Ricky brought a useful information package, which enabled me to choose exactly what components would be... See more
Company replied
Pure Heating solutions go above and beyond to provide customer satisfaction. Ricky Wray instantly put us at ease talking through our options and giving us expert advice. There was absolutely no rush o... See more
Really nice sales guy, not pushy, but confident. Fast installation, again really nice installers, Downside, carbon monoxide alarm not fitted, faulty thermostat, repeatedly called , still not resolved,... See more
Company replied
Very competitive quote. Ricky and Nikki allied all my fears with personable customer service in answering all my questions. Installation carried out by Kieran to the highest standard and duty of care... See more
Pure Heating & Renewable Solutions are the leading boiler, cylinder, heating & air source heat pump installation company in the South East. Our company culture is based around common sense, customer centric ethos which influence everything we do. Whether its a new boiler, cylinder or ASHP that you are considering. Get in touch with us on 02080504989 to find out more. Currently serving: The Bromley, Dartford, Kent, maidstone, Tonbridge & Malling, Gravesham, Swale, Croydon and surrounding counties.
United Kingdom
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Very polite and responsive team. From the start they installed confidence with their knowledge. Throughout the process they showed a meticulous approach and a consideration to our requirements while working with another team we had on-site which we appreciated.
Excellent Service, very pleased with the work done by Sam & Ricky ! I would highly recommend them to friends and family !!
This company is very good.
John was very thorough and tidy in his work. The new boiler was fitted in 2 days as planned.
Ricky and John are very cheerful and helpful people
and they ensured that everything went smoothly.
Professional outfit, helpful and performed a decent new boiler installation. Kept the place clean, the surveyor used shoe covers and dust sheets were put up the stairs. No issues, would recommend to others.
Ricky and John fitted a new heat pump hot water tank into our house. Ricky talked us through the options to help us make a decision and I was impressed with his willingness to explore the relatively new hot water tanks on the market in the UK with additional integrated heat pump. Ricky’s company is definitely moving with the times and has the expertise and innovation to explore new systems for greener and more efficient products. Ricky arranged the electrician we needed. The whole team completed the work to a high standard, were clean and tidy and communicated what they were doing answering all our questions. John worked really hard on the last day to finish all the work. Very pleased.
Was given different options by Ricky during the survey and the installer Sam did a 1st class job very happy with the service provided
Very impressed by the quality of work. The team was professional and friendly. Work was done to perfection. There was a smaall problem at the beginning but the moment i phoned them they quickly came and resolved it. I will recommend them to friends and family
They did a very good job of changing our boiler. Highly informative and thorough survey from Ricky and the plumbers worked hard and efficiently during the installation. Flexible with positioning of new pipes etc
Big thanks to John and Ricky. John completed the work in a most professional manner. He fitted the new boiler and completed the job to the highest standards. It was not a straightforward job, yet John and Ricky couldn’t have been more accommodating. Thanks guys!!!
Would highly recommend this company. After receiving a few quotes…not only was their quote the best but the guy we met was friendly and very knowledgable. On the day of the install the gents that arrived were very punctual and insisted on cleaning up after themselves at the end…all completed in a day as well. Very pleased.
Absolutely spot on throughout. Unbeatable quote, quality service, quality product and a top install by John. Wish I could give them 6 stars.
From first contact to install took 24 hours.
After service and advice is terrific.
Highly recommend.
Ricky and John did a great job replacing a new boiler (and everything else that came with the package)... they were polite, prompt, and tidy.
Minor issue with the Hive smart meter which was quickly resolved. Genuine oversight that was quickly fixed. No fuss
Good finance options!
Fully recommended,happy with boiler,and fitting.
Great boiler great service would certainly recommend this company all good work house was left spotless and a great price well within our budget
The installation was carried out very professionally, on a last minute request, on a Bank holiday Monday. I am very pleased with the service and would definitely recommend. All that was promised was done, new boiler fitted, radiators cleaned, area cleaned too, rubbish taken away and then I was explained how the system operates. I found them very polite, knowledgeable and professional and I am very happy with the company that did my installation.
Boiler failed just before Xmas, Ricky and team installed a replacement before New Year. B Gas were still providing a quote.
We had a new boiler and 1 radiator installed. Very happy with their work. Efficient and reliable. Ricky and John were great very professional and clean work. I would use they service again and recommend them to anyone , excellent service 👍 👌
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