PureKana 

I ordered a small quantity of these and received them, but then large packages of them just kept arriving very frequently, and my card kept getting charged hundreds of dollars. I called to stop this and return the packages and a refund. They refused to let me return the packages and give me a refund and even tried to get me to increase the quantity and shipments!!! But they did finally stop the orders after a few more irate calls from me. The very worst of it all is that I will never be able to use the huge supply I have because just 1 gummie soon caused an altered mental state where my brain didn't function normally. It felt hyperactive, but not at all focused or connected to my environment. My mouth became extremely dry, my vision blurry, and I felt very dizzy and unbalanced trying to walk. I had an important dentist appointment to go to, but I called and canceled because I didn't feel like I could safely drive there. Being 74 yrs. old, I didn't initially attribute these things to the gummy, and thought I might be beginning to have a heart attack or stroke and seriously considered either trying to drive to the ER or calling 911. I felt extremely frightened by what was happening to me, but since I've had no diagnosed heart or vascular problems, and by then reviewing that the only change in my morning routine was taking the gummie, I tried to remain calm and see if it would pass. I tried to sleep, but felt too awake and had too many anxious thoughts, so I put some soothing music on and crocheted. The feeling pretty much went away by 2pm...which was 6 hours after it started. I don't know if it's just me, my age, or someone mixed up that batch, but I never want to take another one no matter how much pain I have.

Sketchy company. Was looking at an add on social media (my first mistake) then looked into ordering the product but the site just kept trying to get me to add on to my order so I stopped before I completed the order or so I thought. All of a sudden an order arrived, which I never opened. The order that I received was for $271.00 #806B965A52 although the Web site was saying it was going to be $65.00. The package did not come with a receipt or instructions for a return. Then a month later another order arrived for $271.00. #FBDB46BD75 I was told by customer service that I signed up for a membership which I did not do so. Customer service canceled my membership and provided me with a return #97D93AAD1077 which I will send back today. I am looking to return the first order which I did not open but I am being told it must be within 30 days, this just tells me the company does not stand behind its products.

No results. Made a one time purchase but my card was charged again, The reference number on the card was only a recording to sell additional products. After locating the website and a new number I was told it was too late to cancel but they could add to the order. The only immediate action they agreed to was a 35% refund that I may have in 5-7 days. BOGUS COMPANY

Purekana I trust more than anything I can buy online. Truly bliss, changed my life for the better.

Worse company ever. My dad made a purchase and he didn't even try the gummies requested a return which he had to pay to ship them back. And it has been 3 months still have not get his money back. They keep telling me he will get a e-check NEVER did and still waiting for it. Every time we call they said they will contact the billing department because it shows a delay on the e-check and they will give me a call back. NEVER DO... IF I CAN GIVE THEM -10 STARS I WOULD DO IT. do not buy from this company they have horrible costumer service they never help you but when they want to charge the card it was immediately now WHERE IS MY DAD'S MONEY??? No body EVER had am answer. I will file a complaint now because this is ridiculous

they are thives I told them 4 times to stop and the keep sending I hate them and there products dot work !!

Your Company is a rip off. I made a purchase on 12/22/2023 and the cost was quoted at $49.00. The next day my card was charged $152.58. What is this??
I called to cancel and return this order. I was told by Chris to return the package marked Refused/ Return to sender. I did this and took it to the post office. Haven't received a refund. I called today and was told they did not receive the returned package. Bull!! You just want to rip people off. I will not use this company and I will tell everyone I know what a rip off you are.

Purchased this product without results. Returned the product before the 30 days with verified tracking number. Still waiting for the refund. Customer Service says 7-10 days for return of funds. There have been two phone calls with the same statements....as of this review no return on their 30 day return policy!
2/27/24 Purekana contacted via email and a refund is to be expedited within 3-7 days.

This company is scamming you to buy overpriced products by offering you “attractive” bundles and makes it extremely difficult to cancel the subscription (which was not clearly outlined when ordering the products in the first place)

The very first jar of your gummy’s was good. The larger size was not and I tried to cancel but I got another one. Please cancel my AutoShip. Thank you kindly.

Invalid tracking number and order not received. I ordered from this company several times before without any problems; but now without any help from the company no order and invalid tracking number according to the USPS in Parsippany NJ.

I placed an order with PureKana and all the further correspondence was from a different company, Vigorvita. When I got the product it was totally different. I screenshot my order, PICTURE OF THE PRODUCT ORDERED and confirmation. I called the company and they said they had no order, yet my credit card was charged. I then looked at my cc and a 3rd company name showed, R4Leif1. PureKana was not concerned their order was highjacked. I suggested they have a supervisor look into it, I got no call. So I returned all the product unopened and now I have been fighting with Vigorvita to get my refund. After months I got a partial refund, they kept $50 for a restocking fee, despite both PureKana and Vigorvita say refunds are no problem, no questions asked. No mention of a restocking fee on the website or in the 5 previous emails sent to me. If I had not screen shotted my order and confirmation I would assume I somehow got on a different website...but I have all the proof. So since neither company has been honorable in this order, RUN, DO NOT ORDER FROM THESE CROOKS!

Thanks for responding to my email, I was glad to see there was a customer service phone number that I could call, but wouldn’t you believe it it’s the wrong number what do I have to do to get my refund.
Thank you

Review update.
I received an email from Pure Kana after my review below was sent and received an email to send them info on order number etc. to rectify. However they NEVER have responded.
I received 15 weeks worth of Pure Kana CBD to improve my chronic cough. After completing my first bottle (only 3 weeks) I called customer service and I can look up call on my phone bill if needed, I was told I needed to take it for longer to get results.
So I took all 15 weeks worth without improvement. I was told today that the money back guarantee is only if returned in the first 30 days and I am not entitled to any refund at all.
This communication is conflicting and not professional. I will share my experience with as many others as I can.
Vickie Bybee

you set me up for automatic shipments now I get them every week!!!! I dont want or need this product. !!!! cancel it. if this is not cancelled and I do not get a return authorization immediately I will report this as fraud to my credit card company.

wrong company

I was interested and I proceeded to try Your Buy this and we will enhance BOGO . THE SECOND that You Captured my Credit Card info, immediately completed the transaction before I buy. It was utter Bulls××t. To get a refund, prepare for your account BS. Stay away from this business!! One Month plus until my CC was reimbursed. The telephone reps just try to get me to buy. Kiss my Ischial Tuberosity

I don’t want anymore of this stuff I ordered one time at $39,99 an got 2 more 2 days ago I’m trying to cancel out an I’m not paying for these I will claim fraud I’m sending all these back I didn’t even take the first order I have heart problems an will send all these back an I saw all the bad reviews So close my account out an tell me where to send these back

Not happy. My grandmother saw an add to try for free and called and requested to try and some how got charged over $200 and got 5 bottles which was not what she wanted or needed. I am not paying to mail this back without guaranteed refund.

Gummys have a 0 effect and you tried to Bill a second time unauthorized