Pure Lubrication Ltd Reviews 11

TrustScore 4.5 out of 5

4.3

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Company details

  1. Oil Store

Written by the company

Pure Lubrication are an award winning trusted team of experts that deliver lubricants, lubrication services and reliability solutions. It is our mission to make life easier for our customers, provide the best service possible and create a fun, supportive work environment where people want to work. Everything we do, we aim to do so in a socially and environmentally responsible way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

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Rated 5 out of 5 stars

Working with Pure Lubrication

We’ve worked with Pure Lubrication as our coolant supplier for some time now, and their service has been excellent. They have gone over and above for us on many occasions and are always available when we need support.

They’re currently helping us simplify what was quite a complicated issue, and their knowledge and hands-on approach have made a real difference. It’s reassuring to work with a supplier who genuinely cares about getting things right.

We’re very happy with the service they provide and wouldn’t hesitate to recommend them.

March 2, 2026
Unprompted review
Pure Lubrication Ltd logo

Reply from Pure Lubrication Ltd

Thanks so much Craig - really appreciate your positive feedback. We're delighted to be working with you and love helping customers overcome challenges - we're here to make you happy.

Rated 5 out of 5 stars

Reliable Lubrication Support

Pure lubrication offer a professional, reliable service which is based on years of experience and care across all areas of the factory. All assets receive total care & attention which is reflected in quarterly sampling reports

February 28, 2026
Unprompted review
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Reply from Pure Lubrication Ltd

Thanks Martin for your wonderful review. We love working with you and the team and it's great to know our hard work brings value to your business. Nice to be appreciated - thank you!

Rated 5 out of 5 stars

Dream Team @ Pure Lubrication

Working with Elaine and Shaun and Michael on a regular basis the team are fab always so helpful so friendly nothing is an issue. Everything is always spot on and i have a great relationship with them.

February 23, 2026
Unprompted review
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Reply from Pure Lubrication Ltd

Thank you so much Jean. Feedback like this is what makes us love doing what we do - making customers happy.

Rated 5 out of 5 stars

5 star service.

I have had a great experience working alongside Pure lubrication who support William Grants with all lubrication matters. The team are extremely knowledgeable and supportive, who communicate very well with ongoing works and projects. I would recommend Pure to any company in industry looking to further enhance their lubrication performance.

February 24, 2026
Unprompted review
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Reply from Pure Lubrication Ltd

Thanks Alan for such a positive response. The team work hard to deliver a great experience for our customers so it's nice to know its appreciated.

Rated 5 out of 5 stars

We have been using Pure lubrication now…

We have been using Pure lubrication now for around a decade..Elaine and the team have always been superb , quick to assist in any enquiries I have had .I would recommend Pure without question.

February 24, 2026
Unprompted review
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Reply from Pure Lubrication Ltd

Thank you Steve for your great review. Elaine and the team work hard to provide the best experience for our customers so it's nice to be appreciated.

Rated 5 out of 5 stars

Best Service and customer care available

First time I have bought products from Simon at Pure Lubrication. From initial contact to delivery of the goods was as good a service as you could ever expect to get. Very responsive, very informative, super fast processing of my order and a delivery to match. Everything could not have been any better. Even went the extra mile when my request was not the exact quantity that would be the normal for the product. After the goods were delivered a very kind follow up email was sent asking if everything went to my satisfaction, real customer care at it's best. Would highly recommend Pure Lubrication.

May 15, 2024
Unprompted review
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Reply from Pure Lubrication Ltd

Many thanks for your positive review. We love getting feedback like this and knowing we have another happy customer means the world to the Team at Pure.

Rated 5 out of 5 stars

Highly recommended

As the UK supplier of advanced wind turbine gearoils and greases we were very appreciative of the technical advice and support we got from the team at Pure Lubrication.

They are very easy to deal with and will go the extra mile when needed - for example to get hold of stock when deadlines are tight.

They are now one our primary suppliers and a valuable resource as well. We have no hesitation at all to recommend to others.

January 10, 2024
Unprompted review
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Reply from Pure Lubrication Ltd

Many thanks for your kind review. We put a huge focus on customer service and going that extra mile. It's great to feel appreciated.

Rated 5 out of 5 stars

Steve and the Pure Lubrication team

Steve and the Pure Lubrication team, transformed our customer experience by taking control of managing the system from a former supplier. They constantly check in with us and resolve any issues in good time, which helps mange our fleet of Locomotives and operational equipment at Eurotunnel. Great service and glad we made the move.

September 29, 2023
Unprompted review
Pure Lubrication Ltd logo

Reply from Pure Lubrication Ltd

Thank you for your very positive review. We love it when a valued customer goes out of their way and take the time to leave such great feedback - really appreciated.

Rated 5 out of 5 stars

First Class!

First Class!. Only recently changed our supplier & glad we moved to Pure Lubrication.
Excellent Service, good prices and fantastic customer service.
A+++++

July 27, 2023
Unprompted review
Pure Lubrication Ltd logo

Reply from Pure Lubrication Ltd

Thank you for your fantastic review Stephen. We pride ourselves in the service we provide so to know it's appreciated is always very rewarding.

Rated 5 out of 5 stars

Pure Lubrication is the company i rely on

Pure Lubrication is the company i rely on for all my lubricant needs and always have done. A very co-operative company and flexibible in the demands we make on them as a supplier. Cannot fault the service over the decade I have been dealing with them. I never need to go elsewhere and checking their competitiveness has proven a waste of time! I can rely 100% on Pure.

May 5, 2023
Unprompted review
Pure Lubrication Ltd logo

Reply from Pure Lubrication Ltd

Thank you very much for your review. Our team always aim to go over and above for our customers so it's nice when it's appreciated.

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