Purely Personalised Reviews 

42
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Avoid at all costs! When you ask to make a claim for your pets euthanasia due to illness and you are informed that you have to pay the remainder of the years premiums (as well as your excess and 20... See more

Rated 5 out of 5 stars

Last year my mini schnauzer developed a mobility problem diagnosed as spondylitis of his lower spine. Subsequent to that he has developed further complications. All the way through Purely Pets have be... See more

Rated 1 out of 5 stars

One of the worst companies I have dealt with. If your pet sneezed in the 10 years before it got cancer, they will call that a pre-existing condition and reject your claim!

Rated 1 out of 5 stars

Purely Pets offer a death benefit equal to the purchase price of your animal. But read the small print. If you don’t have a receipt they’ll give you only £50. After losing my beautiful cat and jum... See more

Company details

  1. Department Store

Information provided by various external sources

Welcome to the Purely Personalised online Store. Bringing the convenience and speed of our instore personalisation service to you online! Browse, PERSONALISE, and Buy!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

42 reviews

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2.4

All reviews

(42)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Purely Personalised gave us amazing…

Purely Personalised gave us amazing service , they knew exactly what i was looking for and went out of there way to support. The quality of the T shirts and hoodies were fantastic and everybody loved them. Thank you so much for helping me make the celebration even more special. x

May 30, 2019
Unprompted review
Rated 5 out of 5 stars

fantastic product and service

I highly recommend Russell and the team at Purely Personalised. We purchased a personalised onesie that is absolutely stunning. My daughter is thrilled with it. The quality of both the print and the onesie itself is fantastic. Nothing was too much trouble for Russell who knew my daughter wanted it before she went on holiday and raced to get it done for her.
We will definitely be returning in the future. Thank you Russell!

April 29, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service - I had a very specific request for some photo mugs which I needed quickly. Purely Personalised responded straight away sourced the colour I needed same day and then produced my mugs exactly as I wanted them. They also gift wrapped each one individually. Really great product and service. And there are lovely things to browse in the shop too - I will be going back soon.

March 26, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service every time I use them

Amazing service every time I use them. Natalie always goes the extra mile and accommodates my every need. The range to choose from is exceptional and everyone is always thrilled with there gift. I never hesitate in using them or recommending them.

February 17, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing gifts

Amazing gifts. Excellent service. Really friendly and helpful staff. Would definitely recommend

February 11, 2019
Unprompted review
Rated 5 out of 5 stars

Used them a few times now

Used them a few times now. Products are fab, great quality and service perfect. Incredibly helpful. Will 100% be using again and recommending to friends.

February 11, 2019
Unprompted review
Purely Personalised logo

Reply from Purely Personalised

Thanks for the 5 star review Vanya, really appreciated

Rated 5 out of 5 stars

Great service

Great service, thank you

February 10, 2019
Unprompted review
Purely Personalised logo

Reply from Purely Personalised

Thank you for the 5 star review Simone!

Rated 5 out of 5 stars

High-quality, unique, fast turnaround

An amazing selection of high-quality and unique personalised goods at fabulous prices (most cheaper than other companies). Loved everything I purchased and will definitely use again - and recommend to family and friends. Also, appreciated the exceptional customer service and the quick turnaround time. Very impressed. Five-stars well-deserved.

February 10, 2019
Unprompted review
Purely Personalised logo

Reply from Purely Personalised

Thank you Michelle, really kind words, and much appreciated. We really try to go above and beyond to make people feel like they're looked after.

Rated 5 out of 5 stars

excellent company

I’ve used this company a few times and they are always friendly and helpful and have a great choice of gifts that can be personalised . I highly recommend them.

February 10, 2019
Unprompted review
Purely Personalised logo

Reply from Purely Personalised

Thanks NL - appreciate the comments and recommendation.

Rated 5 out of 5 stars

Fantastic gift!

I bought the most fantastic gift for a friend and they said it was the best present ever ! Delivery was so fast and very easy to deal with .

February 8, 2019
Unprompted review
Purely Personalised logo

Reply from Purely Personalised

Thanks for your review Dani!

Rated 5 out of 5 stars

Brilliant product

Brilliant product loved the personalisation and was able to chose from loads of colours ! Needed it quickly and it arrived within the exact time I requested ! excellent service will highly recommend !

February 8, 2019
Unprompted review
Purely Personalised logo

Reply from Purely Personalised

Thanks Steph, glad we got it there in time.

Rated 5 out of 5 stars

They Deliver

No matter what I need, Russell and Natalie deliver at every single opportunity. If they don't have what I am looking for, they source it and deliver it, as per my brief at the best possible price! It is such a pleasure dealing with a "team of "can do" attitude!

January 18, 2019
Unprompted review
Purely Personalised logo

Reply from Purely Personalised

Thank you so much Lisa for our ⭐️⭐️⭐️⭐️⭐️ review! Really appreciated, and thank you for letting us look after you. We love a challenge!

Rated 5 out of 5 stars

Very impressed with this company

Very impressed with this company, customer service is excellent! Everyone is very helpful and I have nothing negative to share!

January 13, 2019
Unprompted review
Purely Personalised logo

Reply from Purely Personalised

Thank you so much for our review Tracey! It was a pleasure to see you and look after you.

Rated 5 out of 5 stars

How amazing to be able to walk into a…

How amazing to be able to walk into a shop and choose something to be personalised then and there! Amazing service thank you. So much to choose from and so easy for a fab present. Wrapped beautifully too. Thank you so much. Would definitely recommend purely personalised anyday!

January 12, 2019
Unprompted review
Purely Personalised logo

Reply from Purely Personalised

Thank you so much Jo for our ⭐️⭐️⭐️⭐️⭐️ review! We're so delighted you were able to get those last minute gifts!

Rated 5 out of 5 stars

From designing my invites to…

From designing my invites to incorporating the design into Pillows, tshirts, sweatshirts - in fact anything i asked for Purely Personalised were not only able to fulfil but to advise on more innovative ideas.

January 11, 2019
Unprompted review
Purely Personalised logo

Reply from Purely Personalised

What a pleasure to create all the elements for your party. We were so thrilled with the reaction, thank you for letting us be a part of it all!

Rated 5 out of 5 stars

Best little secret in Radlett!

Best service and ideas ever! They took my very random ideas and made them all a reality for my daughter. Lovely to deal with fab quality and really reasonable prices.

January 10, 2019
Unprompted review
Purely Personalised logo

Reply from Purely Personalised

Thank you for that, and thank you for letting us look after you! I think we got more excited than you!

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