PureoudReviews 

253
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often receiving their orders quickly and in perfect condition, even during busy periods. Many people are highly satisfied with the quality of the products, particularly the perfumes, noting their authenticity and excellent scent. Reviewers frequently highlight the exceptional service, appreciating the care taken in packaging and the overall professional approach. However, some customers also noted occasional issues with their orders, including delays or a lack of shipping updates. Despite these initial concerns, the company often resolved these situations by providing good service, offering gifts, or sending samples.

What people talk about most

Product

People report positive experiences with product, highlighting the perfect smell, amazing fragrances, and high... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the very... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many customers expressing satisfaction... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the perfume smells perfect... See more

Service

Customers had positive experiences with service, often highlighting its extraordinary performance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order shipped quite fast, arrived perfect. Love the perfume. The store is fantastic with rich perfume availability. The only minus is the support team. Wrote mails and contacted via WhatsApp without r... See more

Rated 5 out of 5 stars

Had a question regarding shipping, went over to their TikTok page and they respond within a couple hours which is great. Reliable seller, offers multiple payment options including Klarna (Pay after) w... See more

Rated 5 out of 5 stars

Really amazing experience! I bought my self a Khadlaj vanilla dunes and Vulcan feu (blind buy) and both kf them are amazing. The boxes were in perfect condition, shipping was fast considering I was o... See more

Rated 5 out of 5 stars

I placed 4 separate orders on 4 different days from pureou.nl. Received all orders very fast, with safe packaging, and original fragrances inside the box. 5 star from me. I will continue shopping from... See more


Company details

  1. Perfume Store

Written by the company

Bij PureOud.nl vind je een breed assortiment luxe parfums van topkwaliteit. We bieden snelle levering, betrouwbare klantenservice en een zorgvuldige selectie van geuren voor elke gelegenheid. Of je nu op zoek bent naar een verfijnde geur voor dagelijks gebruik of een speciaal parfum voor een belangrijke gebeurtenis, bij ons ben je aan het juiste adres. Onze klanten staan centraal, en we doen er alles aan om jouw geurervaring perfect te maken. Bestel bij PureOud.nl voor de beste parfums en snelle service, altijd met tevredenheid gegarandeerd.


Contact info

  • Fransen van de Puttestraat 5, 3332HH, Zwijndrecht, Netherlands

  • pureoud.nl

4.7

Excellent

TrustScore 4.5 out of 5

253 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(253)

190 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding support

Outstanding support. I ordered to a different country and the shop owner made sure that my parcel arrived on time and in top condition.

The perfume itself is absolutely flawless. Perfect even. Can't recommend this shop enough, guys. Definitely will order more in the future

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great, fast and trustworthy service!

I placed 4 separate orders on 4 different days from pureou.nl. Received all orders very fast, with safe packaging, and original fragrances inside the box. 5 star from me. I will continue shopping from pureoud.nl. Great service!

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable & fast shipping

Had a question regarding shipping, went over to their TikTok page and they respond within a couple hours which is great. Reliable seller, offers multiple payment options including Klarna (Pay after) which is nice when you don’t know the company. PureOud will definitely be a company I order from again and again.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Service and selection

Good selection of perfumes and customer service is excellent! Ordered twice (3-4 perfumes each) and received my order in 24 hours or less (in the Netherlands). Highly recommended and will for sure order again!

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 experience

Really amazing experience!
I bought my self a Khadlaj vanilla dunes and Vulcan feu (blind buy) and both kf them are amazing. The boxes were in perfect condition, shipping was fast considering I was ordering from Croatia and communication is really good, if you need any information they are down to help. Highly recommend this website if you plan to pick up some frangrances and expand your collection

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Service

Service, transport, price and quality all above standards, definitely will order form here again

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

All perfect

All perfect! I bought Vulcan feu by French Avenue, this is the only site I found that can ship it to Italy. Thank you pureoud.nl

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

5️⃣ ⭐️..

Purchased 2 aftershaves and couldn’t have been more happier with my products , delivery came so quick with packaging was packeted up perfectly had no issue with purchasing from this company and will definitely be ordering more soon 5️⃣⭐️

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience!

Fantastic experience dealing with the Pure Oud team. Very helpful with product questions and fantastic range of products. Also very good packaging and overall service.

June 14, 2025
Unprompted review

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