I ordered at pureparfum.nl but got products from a different seller I guess. When reading other reviews often they answer that you did order at the wrong site or other seller but its not true. At leas... See more
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Ordered a week ago, goods were sent via DPD. In the tracking from DPD it said that the products were damaged and were being sent back to pureparfum. Sent 3 emails - no reply. Contacted via FB messen... See more
Company replied
Delightful scents that last a long time at a great price. Always a choice of small and large sizes. Fast delivery.
Terrible customer service. Sent my order back within the 14day period, sent fotos of the unopened product and got a return lable. DPD track and trace shows the products have been returned to them bu... See more
Company replied
Company details
Written by the company
Welkom bij Pure Parfum, waar luxe geur samensmelt met betaalbare elegantie. Onze online winkel biedt een prachtige collectie Eau de Parfum, geïnspireerd door iconische winkelstraatmerken, met de garantie op een diervriendelijke ervaring. Doe met ons mee op Trustpilot en deel jouw liefde voor onze geuren! 🌸
Contact info
Kerklei 77, 2960, Brecht, Belgium
- info@pureparfum.nl
- pureparfum.nl
2.7
Poor
1K reviews
Replied to 86% of negative reviews
Typically replies within 48 hours
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Not like the original
I ordered this perfume with high expectations, thinking it would smell like the original one. But to my dismay it doesn't smell at all like the original or even close to the original. Waist of money. (Delivery time was super though, arrived within 1-2 days after ordering)
September 24, 2025
Unprompted review
Reply from Pureparfum
Hallo Rina,
Het spijt ons echt om te horen over uw ervaring. Dit is zeker niet hoe wij onze klanten willen laten voelen. Neem alstublieft contact met ons op via info@pureparfum.nl zodat we dit snel kunnen oplossen.
Met vriendelijke groet,
Pure Parfum
Yellow marks on the clothing where the perfume was
Everything went very well, only afterwards...our white ( cotton & other ) shirts became yellow where the perfume was.....I've waited to complain till i got your feedback request, and will wait for your answer
August 25, 2025
Reply from Pureparfum
Hallo Eddy,
Bedankt voor uw feedback. Onze excuses dat uw ervaring niet aan uw verwachtingen voldeed. Stuur ons alstublieft een bericht naar info@pureparfum.nl, dan zoeken we meteen een oplossing.
Met vriendelijke groet,
Pure Parfum
Its amazing
Its amazing , the perfums were deliverd at my place only 2 days later and they smell exactly like the original scenes , my daughter said he mom do you wear my perfum Coco mademoiselle , Than I showed Here my bottel and she said wow mom it’s exactly the same , I will order my Coco there too because its such a great price instead the original , and I am also very happy , love the scents .
July 25, 2025
Ordered at pureperfume.nl but got a different product
I ordered at pureparfum.nl but got products from a different seller I guess. When reading other reviews often they answer that you did order at the wrong site or other seller but its not true. At least I have some pictures of website and products i got from a company called pyramid products. Smell is actually near the original, not bad, but not that fine as the original as well. Smells cheaper but still okay.
July 19, 2025
Unprompted review
Not as expected
May 27, 2025
Reply from Pureparfum
Hi Rob, thank you so much for your great review! We're thrilled to hear that you're happy with the delivery speed and the scent. We always strive to offer great value for our customers, and it's fantastic to know that you're satisfied with both the quality and price. We look forward to serving you again soon! Kind Regards, Pure Parfum
Just lire the real one!
November 25, 2024
Reply from Pureparfum
Hello Betty, thank you for your review! It’s fantastic to hear that you had a great experience with us! We appreciate your trust and look forward to assisting you again. Kind Regards, Pure Parfum
Better than I expected,for that price !
Better than I expected,for that price !
Pity the sence could stayed longer
October 28, 2024
Reply from Pureparfum
Hello Hennie, thank you for your review. We are happy you are happy with your new perfumes! Kind regards, Pure Parfum
Reply from Pureparfum
Hello Evalien, thank you for your review! We are proud to hear you love our perfumes. Enjoy them fondly! Kind regards, Pure Parfum
The product is good en stays for a long…
The product is good en stays for a long time. And the price is also nice.
September 26, 2024
Reply from Pureparfum
Hello Brigitte, thank you so much for your review. We love that you love our perfumes! Enjoy them and see you soon when you need new ones! Kind regards, Pure Parfum
Quick delivery!
August 26, 2024
Reply from Pureparfum
Hello Grietje, thank you so much for your review! We appreciate it. We are also very happy to have been able to provide our service to you. We guarantee quality and great customer service. Kind regards, Pure parfum
Reply from Pureparfum
Hello A., thank you very much for your review! We are happy to hear that you are happy with our perfumes and our service. That's what we strive for. Kind regards, Pure Parfum
Heerlijke parfum perfect..love it..
August 13, 2024
Reply from Pureparfum
Hello Corry, dank je wel voor je fantastische review! We zijn super blij dat jij ook super blij bent met jouw nieuwe parfum. Geniet er van! Vriendelijke groeten, Pure Parfum
Not what I expected this time.
I orderef 2 perfumes and both smell awfull. It looks like very very old perfume. I have both the originals too and they smell very good. Sorry for this.
August 12, 2024
Reply from Pureparfum
Hello Gerry, sorry to hear that you weren't completely satisfied. We regret that your experience wasn't as expected. Could you please email us at info@pureparfum.nl? Kind regards, Pure Parfum
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