I always recommend this family run business. I have been using them for a while, I am confident that my stationery will be delivered on time and in perfect condition. Supporting an indie is a lo... See more
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See what reviewers are saying
My first order was for some fountain pen ink, and they shipped it the same day I ordered it, and it arrived the next day. There was a minor issue with one bottle of ink and they replaced it no proble... See more
Quick turnaround time - from order to ship out though the shipping confirmation e-mail could've included the tracking number first time round. Items arrived safely. Extra layers of plastic wrap for in... See more
They have one of the best collection of fountain pens and inks in the UK. Especially if you are looking at TWSBI or DIAMINE products. Very much affordable and the shopping experience has been fantasti... See more
Company details
Information provided by various external sources
**We used to actively use Trustpilot and encourage our customers to review us on it. We have now moved to Feefo. Customers can still write reviews here, but this is not as reflective of our customer experience as Feefo is the active review site we use which sees each customer we have being directly contacted and asked to review their experience with us** . We are an online retailer of pens, pencils, notebooks, inks, refills and accessories. We have been selling stationery online since 2004 and have been quite knowledgable in what we do... some might even say pen experts! We can offer engraving, fountain pen nib customisation and servicing. We are also are one of only a handful of worldwide retailers of Noodler's Ink and TWSBI pens and are real specialists in Pelikan pens.
Contact info
12 Waterside Court, NP20 5NT, Newport, United Kingdom
- info@purepens.co.uk
- purepens.co.uk
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unsurpassed for service
Unsurpassed for service!
I've made several purchases from Pure Pens, so I know it's not just good luck when a parcel arrives within a day of clicking "add to cart."
Great communication too. Thank you!
April 23, 2019
Unprompted review
Quick response and easy website to use.
April 23, 2019
Unprompted review
Quick delivery and amazing service
Quick delivery and amazing service. The company's very own fountain pen ink is excellent and they may be the only ones in the UK to sell ink samples. Ovearall I am a very happy customer, shopped with Pure Pens a handful of times before and I will be returning regularly.
April 22, 2019
Unprompted review
Always quick shipments
Fast and always reliable shipment, well packed, good communication. Love this shop and their webstore.
April 21, 2019
Unprompted review
Amazing company
Amazing company. Ordered the wrong pen by accident (totally my fault) and they made it really easy for me to exchange it for the one I wanted. Truly excellent customer service, rapid delivery, and wonderful products. Would highly recommend.
April 20, 2019
Unprompted review
Excellent service
Excellent service, super quick delivery and all in the best quality.
April 20, 2019
Unprompted review
First time purchasing,
First time purchasing,
Amazing pen and loved the free bag of sweets
Quick service to say its the bank holiday weekend.
April 20, 2019
Unprompted review
Lovely company
Lovely company
Great if you want noodlers ink but don’t want to buy it internationally
April 20, 2019
Unprompted review
Kaweco Perkeo All Black Fountain pen
The pen, ink and ‘needle’ arrived within a couple of days. The Kaweco Perkeo pen came with 2 cartridges, one blue and one empty to fill with my own ink. The pen is comfortable to write with.
The reason that I chose this pen was because it was All Black and not pastel colours.
April 19, 2019
Unprompted review
Good web site
Good web site. Reasonable P&P charges. My items arrived the next day. Competitive prices and good range of products. I would recomend this company and I shall use them again, they desrve to do well.
April 17, 2019
Unprompted review
Very happy with service
Good price (which incl. delivery) and item arrived much earlier than expected. Very happy with service
April 17, 2019
Unprompted review
First rate service
First rate service: quick despatch and excellent packaging.
I particularly recommend Pure Pens' own brand of inks- such as the Bedggelert, Cadwaladr and Saltire colours, each of which performs excellently and are as good as any Sailor or Pelikan inks.
April 17, 2019
Unprompted review
Their ink samples are fab
Their ink samples are fab! They are affordable, and arrive in pointed-bottom vials to make it easier to dip/fill your pen.
They send me what I ask for, promptly. And they include little packets of sweets with each purchase.
April 16, 2019
Unprompted review
Great pen
Great pen, competitive price, securely packaged, fast delivery. Would use again.
April 15, 2019
Unprompted review
My new go to site.
As usual the items arrived very quickly and everything was as it should it. They have become my go to site for all things pens.
April 15, 2019
Unprompted review
Great service
Shipping is fast and the free ink sample was a very nice touch. I spent entire weekend reacquainting myself with fountain pen. Something i haven't used since i graduated from school.
Unfortunately, and it deeply saddens me to say this, gummies that came with the pen, did not survive. Must be the change of climate.
April 15, 2019
Unprompted review
Outstanding service and a really great…
Outstanding service and a really great website.
April 15, 2019
Unprompted review
✒✒✒✒✒ EXCELLENT GOODS
✒✒✒✒✒ EXCELLENT GOODS, SERVICE & SELLER! ♕♕♕♕♕ AND SPEEDY INTERNATIONAL SHIPPING AS WELL !! ♕♕♕♕♕
April 15, 2019
Unprompted review
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