Pure Renewables Reviews 

Overall I am fully satisfied with the installation of the air source heat pump and it's working really well now! Normally the team were very helpful. Unfortunately there was a 2.5 week delay before the system functioned properly during a very cold period in November, which was upsetting. This was eventually rectified quickly after I threatened to complain. It is a shame this happened as I think this organisation and it's staff/installers have been very good and thorough with the work they do otherwise.

We engaged Pure Renwables to install a 23Kw battery to reduce our day to day running costs and to act as a back up during power cuts. They quickly understood our needs, provided a specification and quotation.when engaged they turned up when they said they would, installed the equipment promptly, cleaned up after themselves and showed us how to us it. Excellent service.

Installed heat pump.

Strongly recommend. Customer service of the highest order. The team were tireless in making sure we got the solution we wanted.

Pure Renewables have been fantastic from start to finish. They are experts in the field and highly professional. I highly recommend them!

Amazing experience with this company.
They went above and beyond to help my elderly dad.
I would recommend them to anyone.
It’s so nice to find a company you can trust with the elderly, I can’t praise them enough.
A very grateful daughter.

We chose Pure Renewables to fit Solar panels and the whole process was completed efficiently.The personel were very approachable and explained everything clearly.Very pleased with the outcome and wouldn't hesitate to recommend this company.

New pressure vessel fitted on domestic system by Pure Renewables on 2nd September 2024. Plant room has flooded with leak from new vessel. Sunday and no emergency contact available. Have left a message for them on the commercial line which does have an answer phone. Now have to find an emergeny plumber to sort this out.

Having Pure Renewables install the extra solar panels and Solar Edge 10KW battery system was absolutely great. From day one, we had emails and phone calls to discuss everything through the order process to installation. With the installation, the team were absolutely fantastic. The installation was completed in one day. All packaging was removed from site and they cleaned up after themselves. Above all, Connor and the team were very forthcoming with information about the products that were installed. Delivery of the equipment was very good. Both pallets of materials were placed into our garage by the driver. The scaffolding team were also very good. I would highly recommend Pure Renewables 100%

From first contact to the final install, excellent communication and service.
Also a very competitive price and great advice as to how the solar install would work.

We chose Pure Renewables for our solar panel installation. Jake, the technical sales person, was professional and knowledgable at his job, he helped us choose the best system for our needs. Connor and the install team were superb from start to finish. Of all the quotes we received Pure Renewables were by far the most competitive and provided the most detailed quote.

In order to supplement the air source heat pump installation we chose Pure to install our solar panels and battery. The job was completed on time with the minimum of disruption, and is now operating successfully. This company clearly understands how to assess requirements and expectations and deliver. Well done.

Excellent service. These guys know what they are talking about and clearly very experienced both in system design, installation and customer service. The workforce are polite and efficient, keeping disruption to a minimum. They were happy to answer questions as they worked, helping me to come to terms with the new mindset of Airsource heat pumps. Their pricing was also very competitive.

Pure Renewables were recommended by a friend who used them several years ago. Of the 2 quotes I obtained, theirs was far more detailed, helpful and informative. Their sales team were really helpful and well-informed, and always willing to respond to our endless questions. We commissioned them to install an air source heat pump, solar panels, a battery and an electric car charger. The installation was carried out over two weeks in April, and all the work was done efficiently and professionally, with minimum disruption - despite having numerous electricians and plumbers milling about our fairly small bungalow for days on end. Customer service was also good, with all invoices and regulatory documentation submitted by email. I would not hesitate to recommend them to anyone seeking to install a domestic renewable energy system.

Pure have now installed our solar panels, air source heat pump, mechanical ventilation, underfloor heating and finally the battery which completes the system. The original systems were installed 9 years ago but batteries were not available. Once we decided to to get a battery, Pure were the first choice.

Always professional in all aspects of their work and we would fully recommend them to anyone!

I recently had the pleasure of working with Pure Renewables for my home's renewable energy needs (CTC Ground Source heat pump and Solar PV Panels), and I couldn't be more satisfied with the service and products they installed. From the initial consultation to the installation process and beyond, Pure Renewables demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction.

First and foremost, their team of experts took the time to understand my specific energy requirements and provided personalized recommendations tailored to my needs. They patiently answered all my questions and concerns, ensuring I felt confident in my decision to switch to renewable energy.

The installation process was smooth and efficient, with the technicians displaying a high level of skill and attention to detail. They completed the job in a timely manner and left absolutely no mess behind. The quality of the products used exceeded my expectations, and I can already see a significant reduction in my energy bills.

What truly sets Pure Renewables apart is their dedication to customer service. They were responsive, transparent, and went above and beyond to ensure everything met my expectations. Even after the installation was complete, they followed up to ensure everything was working smoothly and offered ongoing support whenever needed.

Overall, I cannot recommend Pure Renewables highly enough. If you're considering making the switch to renewable energy, look no further than Pure Renewables. They not only install exceptional products but also provide an unparalleled level of service that truly sets them apart in the industry. I'm grateful for their expertise and commitment to sustainability, and I'm thrilled to be a satisfied customer.

Pure are an exceptionally good company. Chris and his team have an understanding of renewables that is second to none - and I spoke at length to around half a dozen firms before choosing them. Their advice on my gshp project was invaluable, scoping a system that has proved to be both highly efficient and reliable. The installation team worked quietly, cleanly and made no fuss as they put this complex project into my home. I trust Pure totally and am planning to go back to them for an ashp for another building that I have. I have no hesitation in recommending them.

These guys did a very professional installation of a complex ground source heat pump system with two very deep boreholes in the front garden. Great communications from start to finish and the workmanship on the pipes was outstanding (it was a shame that it had to be covered up with insulation it was so good!). Great to find such a customer-focussed company with an installation team that really took pride in doing a good job. Highly recommended!

Great service, my PV system has been working well for around ten years now!

Very quick and clear estimate-to-completion timescales. Very neat installation both inside and outside the house. Helpful staff throughout, including a lot of assistance with obtaining planning permission for our listed building.