Pure Theatre Reviews 475

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Really excellent advice from Chris, always on hand to help even long after the delivery was made. Extremely pleased with the system (it sounds incredible), everything is manufactured brilliantly. Cann... See more

Rated 5 out of 5 stars

Prior to ordering the projector lift all questions were answered by the helpful staff. The lift arrived faster from the UK into Canada than another shipment I was waiting for from within our coun... See more

Rated 5 out of 5 stars

If you are looking beyond just a larger TV - then Pure Theatre is an ideal choice to see and hear how a full cinematic experience can be created in your own home. Great demos in a relaxed environmen... See more

Rated 5 out of 5 stars

Kitted out our entire home cinema with expert advice from Chris. Couldn’t recommend them more highly! We saved so much with his advice and guidance on installation without having to hire an AV special... See more

Company details

  1. TV store

Information provided by various external sources

Pure Theatre design and manufacture motorised projector lifts/drops and screens, for the ultimate home cinema. Convert any room into a home cinema at the touch of a button with a Pure Theatre system. Stocking a wide selection of home cinema components and accessories, contact Pure Theatre for anything from a simple projector upgrade to a full home cinema system.


Contact info

4.8

Excellent

TrustScore 5 out of 5

475 reviews

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Rated 5 out of 5 stars

Pure Theatre helped me set up my projector over the phone

Pure Theatre made an excellent job of helping me set up my Epson projector over the phone and I now have a wonderful picture. There was an issue with the language defaulting to I think Turkish which made it impossible for me to set up on my own. Chris sent me screenshots of the correct install sequence and it worked!

July 4, 2022
Rated 5 out of 5 stars

Outstanding.

Hi I Just wanted to say thanks to Chris for the time he gave me during the demo of the LS1100 and 9400. Answered all my questions and I’m blown away with my purchase of the LS1100. So again thanks and you will see me again. Truly amazing company.

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

If I could give Chris 10 Stars I would!

Kitted out our entire home cinema with expert advice from Chris. Couldn’t recommend them more highly! We saved so much with his advice and guidance on installation without having to hire an AV specialist. These guys are superstars!

June 10, 2022
Rated 5 out of 5 stars

Superb !

First. Superb advice
Second. Quality solutions
Third. Excellent service throughout

These guys really care about customer satisfaction. Before during more importantly after a sale.

We did not hesitate to give them repeat business.

April 18, 2022
Rated 5 out of 5 stars

I had been looking at projectors to…

I had been looking at projectors to replace my old one and found that Pure Theatre had the one I had been looking at. I rung and Chris invited me down for a demonstration. He couldn’t have been more helpful, he showed me around as to what he did and then we sat in his demo room to look at the Epson (which I bought) against a top of the range Sony. We also discussed and he demonstrated surround sound speakers. Chris as well as being an engineer he has an in depth knowledge of home cinema and set up and has helped me since with technical problems. I can highly recommend.

April 6, 2022
Rated 5 out of 5 stars

Very honest company

Very honest company - spoke to a gentleman called Mick - very impressed - a company that gives an honest opinion father than just sell you anything - very rare nowadays and therefore highly commendable - highly recommended.

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Top Notch Service from Pure Threatre

Chris and the Team at Pure Theatre have bee a joy to work with from my First contact onward. I would definitely recommend Pure Theatre and their products.

During a very well structured initial demo, Chris took the time to explain his products thoroughly, gave me realistic options and provided excellent advice around building a home cinema in general.

The Projector/Lift/Screen and AVR I ordered were dispatched next day and delivered within 3 days, all very well packaged.

I did not use Pure Threatre's installation services, opting to fit the components of the theatre myself.

I'm very pleased with the PT manufactured screen and lift which are fantastically well engineered in my opinion, very straight forward to fit, and easy to adjust to give a stunning picture. The quality of these products is way above similar systems I looked at, they seem solid and built to last.

Post sales support has also been good, Chris has returned all of my emails/calls promptly and provided practical advice.

Update November 2024
After using our PureTheatre Concealed Home Cinema setup for a couple of years since it was installed in 2022 i can say that it has been genuinely transformative in the way we watch films and TV as a family. The immersive audio and visuals means movie nights and event TV are a collective family experience and we can enjoy being together rather than all watching on small screens in different rooms.

March 15, 2022
Rated 5 out of 5 stars

response from Pure Theatre was…

response from Pure Theatre was excellent. they were helpful in choosing the right projector lift for my new system install and followed thru all the way to delivery here in the US. would highly recommend them for your AV needs..

February 10, 2022

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