Purchased both cool and hot roll on painkillers. Pleasantly surprised how effective both are, using the cool before exercise and the heat after. Heat really does generate long intensive heat with... See more
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Fantastic Customer Service Team really helped resolve the issue of my missing parcel. All my orders have now been received. My Mum cannot speak highly enough about the CBD Hot & Cold Roll On and she h... See more
Company replied
The packageing was amazing , top quality.. the product itself although only 3 days in ,has helped considerably with my pain .. i sufferer from Fibromyalgia and Sacro Iileac joint disfunction , i bough... See more
They put the wrong barcode on my package, it was posted to a completely different county. It was the post depot who had to figure this out for me. I phoned the customer services 6 times, each time hav... See more
Company details
- Vitamin and Supplements Store
- also in
- Fitness and Nutrition Service
- Health and Beauty Shop
- Health Food Store
About Purityhempco
Written by the company
The Purity Hemp Company Limited™ is a challenger CBD brand that is built on traceability, transparency and trust. Our brand promise is that every one of our products contains the highest quality ingredients with full traceability from seed to shelf.
At the heart of Purity Hemp Company, is a deep desire to help and to continually improve the quality of life for all our customers. Our brand is a force for good for those that need it most.
What Makes Us Different to other brands?
There are lots of CBD products out there, and you can’t always be sure what or who you’re buying from. Avoid disappointment with our award-winning range of organic products, produced from the highest-quality hemp, grown outdoors on our farm in The Netherlands.
Passes a Drug Test: Our CBD Oils are 100% THC-free, and will pass a drug test.
Produces Entourage Effect: Contains all valuable compounds of the hemp plant for optimum results, without the risk of psychoactive side effects.
Traceable: Fully traceable from seed to shelf, with Certificates of Analysis for all of our products.
100% Safe: Quality-assured farming and extraction processes, and rigorous third-party lab testing, to create a safe and certified final product.
visit our website Ask us a question OUR POPULAR BUNDLES
At the heart of Purity Hemp Company, is a deep desire to help and to continually improve the quality of life for all our customers. Our brand is a force for good for those that need it most.
What Makes Us Different to other brands?
There are lots of CBD products out there, and you can’t always be sure what or who you’re buying from. Avoid disappointment with our award-winning range of organic products, produced from the highest-quality hemp, grown outdoors on our farm in The Netherlands.
Passes a Drug Test: Our CBD Oils are 100% THC-free, and will pass a drug test.
Produces Entourage Effect: Contains all valuable compounds of the hemp plant for optimum results, without the risk of psychoactive side effects.
Traceable: Fully traceable from seed to shelf, with Certificates of Analysis for all of our products.
100% Safe: Quality-assured farming and extraction processes, and rigorous third-party lab testing, to create a safe and certified final product.
visit our website Ask us a question OUR POPULAR BUNDLES
Contact info
Unit 1A Stroud Farm, Stroude Road, GU25 4BY, Virginia Water, United Kingdom
- +44 (0)1344 260418
- hello@purityhempco.com
- purityhempco.com
4.4
Excellent
162 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I was an sceptic person about that the…
I was an sceptic person about that the cbd would do anything for me? But after havin jused this for now a coupple of months i will never stop using this. I had a lot of problems with my stomach and since i started using purity cbd my stomach problems are gone. I allso have noticed the last coupple of weeks that i my sleep has gotten much much better and my body dont aches at all when I vake up i the morning and finally i allso relly feeling that it helps me with my work out at the gym. The Resaults there is awsome. Thank you purity for giving me a better life ❤️❤️
January 10, 2023
Unprompted review
Purity products have changed my life!!!!
I suffer with back pain, anxiety and depression. I started taking the 10% hemp oil originally for my pack pain. I can say it has changed my life. I haven't taken any medication since. I also manage the pain with the roll ons which are amazing and all natural so I can use them as often as I need to.
It has also helped with my anxiety and depression. Since using it, I have managed to lower my dose of anti depressants and I haven't taken my anxiety medication since. My 17 year old daughter who also suffered from anxiety is also using the 10% oil and no longer takes her anxiety medication. We both drink the tea and coffee too! The gummies will definatley be on my next order. The staff are so helpful and explained everything so clearly so i understood everythingo wameed to know. My packages arrive when expected. I honestly can't fault anything. Thank you so much Purity. Your products really have changed my life ☺
January 5, 2023
Unprompted review
Shifty Experience with the company
i ordered the premium 4000mg, order never arrived. asked for a refund. Their MD Michael sent me an email that they are sending me a sample of tea together with a 2000mg sample bottle as a goodwill gesture to tie me over. MD
also informs me there's a delay with labels. Again I asked to be refunded but instead, they sent me an email that the labels are in and my order will be dispatched. order never arrived! Emailed again to MD
for a refund instead he replied they are sending me their premium free of charge and my order is being refunded. then later
I get sent a bottle with no label whatsoever and got emailed that my order has been processed. This Michael the MD of the company has blatantly lied for weeks about my refund and the labels and does not want to refund me and also has the cheek to ask me to send back the two bottles he sent as a goodwill gesture. I did not ask for any freebies but just my refund back so I can buy from another supplier.
lies after lies even though I have records of emails clearly stating the freebies and ''refunds already in the process'' I even offered to send back the freebies so I can have my money back. how can an MD of a company stoop so low to cheat their customer when asked for a refund? Now I have no choice but to take it up with the law to claim my money back. Such a shifty MD who goes back on his word as stated in the email failed trading standards and sent an unlabelled bottle failing regulations
leaving me out of pocket and in distress.
December 21, 2022
Unprompted review
Reply from Purityhempco
Dear Mr Chandran,
I have waited until after the festive season to reply to your comments, as we know the emotional impact the holidays can have on people.
Concerning your remarks, let me say I am not just the MD, I am also the Founder of the Purity Hemp Company. I created this business eight years ago to be a Force for Good and help as many people manage or improve their mental and physical well-being with the best Cannanbiond products available.
As a business, we have and will continue to put People before Profits regardless of their situation. I am incredibly proud that we continue to help thousands of people daily with their overall well-being.
On this occasion, I feel it necessary to reply directly to your remarks; I communicated that there was a delay in the product labels from your original order; you stated your concerns about running low, so I offered to send you a complimentary bottle of 2000mg at the cost of £118.79 - we even shipped it out to FedEx the next day to help which I did.
Over the nine days, both the team and I communicated that there continued to be a delay with the product labels from the supplier; however, I suggested we send you the Certificate of Analysis (CoA) to reassure you of the ingredients and the quality, all which can be directly linked back to our website, which we did. Again we paid for an overnight FedEx delivery to get it to you quickly.
This was your original order (less the small label on the bottle). This order value was £279.79.
However, after receiving the parcel, you requested a refund because of the missing label, which triggered a refund process (listed in the Terms & Conditions) - return the product unopened, and we will issue the refund. The team requested confirmation that you were sending the product back however your email(s) stated that you had no intention of doing that because the label was not on the bottle.
It became apparent that this was not about a label or a delay, so I approved the additional refund of £279.79, which should have taken 7 and 10 days to show in your account (we have no control over this).
So, the record is clear our business provided you with £678.37 in product cost plus two overnight FedEx delivery to support you. There was no other intention but to help you. As mentioned above, I created this business to help people manage and improve their mental and physical well-being.
Despite this interaction, we will continue to put People before Profit, and I wish you all the best in your journey.
Regards,
Michael
This is a good product for minor it didn't help me too much but I didn't really think it would made me feel a bit calmer about life in general
This is a good product
August 12, 2022
Great product will definitely buy again…
Great product will definitely buy again
Waited a little while for it to arrive but obviously we're all use to next day or two deliveries now
Well worth being patient and waiting a week or so for it to arrive
July 6, 2022
Easy ordering and quick delivery
July 5, 2022
Very impressed quick response and very…
Very impressed quick response and very helpful when I had a problem with my delivery.
June 20, 2022
I only received the gum.bears and not…
I only received the gum.bears and not the tea. Written to customer service and had no response. So frankly not impressed.
June 7, 2022
Excellent service
May 13, 2022
Arrived super quick
Arrived super quick, very pleased with the CBD oil. Have yet to try and will rate again once I'm back home and started on the oil, gummies and balm.
May 4, 2022
Received my order within a few days
Received my order within a few days. Beautifully packaged, really happy with the product quality
May 2, 2022
Reply from Purityhempco
Hi Mr. Broullard, sorry to hear you are missing a product from your order. The team will be in touch shortly to get the back out to you today.
i was very satisfied with the way my…
i was very satisfied with the way my order was handled and the advice I received from Michael.
I have not started with the drops yet because I am still self-isolating, and I
can only cope with ONE problem AT THE TIME.
April 23, 2022
Quick and easy service with great…
Quick and easy service with great products. Really pleased with what i ordered!
April 19, 2022
Easy purchase and fast delivery
April 11, 2022
exceptional service - quick, reliable, personal
March 31, 2022
Ordered the hot and cold roll on pain…
Ordered the hot and cold roll on pain relief and yes they are hot and cold, pleased with the results, this is my fourth order and can say the jellies are also great, would definitely recommend
March 17, 2022
Fantastic product and great service…
Fantastic product and great service can’t recommend enough !
March 4, 2022
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