Purple Carrot Reviews 

WORST EXPERIENCE EVER! COMPLETE WASTE OF MONEY! RECEIVED THREE, PREPARED ONE, COULDN'T FINISH EATING IT, HAD TO THROW THE REST AND ALL OF THE OTHERS AWAY! NEVER AGAIN!!!

I had no experience. I went through the trouble of creating an account. Ordering food. I paid them. Then they never delivered anything. So I cancelled. I’ve never reviewed anything online before. This felt worthwhile. Stay away.

I was disappointed with my experience with Purple Carrot. Although I had skipped multiple weeks, I was unexpectedly charged and sent a box because my subscription wasn’t fully canceled. What’s most frustrating is that I had received clear reminders (via text and email) for previous orders—but received no notification this time. The company says they don’t send reminders, but that’s clearly not consistent.

When I reached out, customer service explained the policy but didn’t acknowledge the issue with inconsistent communication. I’ve now canceled my subscription, but the lack of transparency and confusing messaging left a bad impression.

I tried purple carrot for two weeks. I am Whole Foods Plant Based. I ordered the meals because they are Plant Based. I am very disappointed. The meals don’t have a lot of flavor. It seems that they use no imagination in planning the meals. You have to order the same items over and over. There is no variety. They cost between 13 and $14. I feel that this is pretty expensive for the quality and the ingredients.

First of all, I was just looking and trying to find plant based healthy, low calory ready to eat food.
It would not allow me to even see a menue or see the calories/proteins/sodium or anything without putting my card in. But when I saw how high the calories and sodium were, I backed out deleting my card info as not to order. Guess what? They still signed me up for a subscription and sent food. It tasted like cardboard and it was awful!!!! Plus, there is no phone number to call. They give you an email and a phone# to text. I sent both a text and email and they did not reply to either. I googled how to cancel and had to log in and it was quite tricky, which is the reason they do not reply and only allow you to cancel by logging in. After I logged in, I could see it was canceled, so it better not charge me or send me more food. I called my bank to block the charge..

It's 5:45 pm now, shipment was due to arrive "by end of day" today. Turns out, end of day means 10 PM at night. Not sure where the ready-to-eat meals are made, but I can't imagine they'll be safe to eat by then. I wonder how old they are by the time they give them to the shipper. I would think a perishable food company would contract for delivery before most people go to bed at night. I guess I'll have to stay up late waiting. So not cool. Really disappointed.

I selected the vegan prepared meal option. I've eaten 2 and just threw one away, Burrito Bowl.

The food is not edible. The presentation is terrible. All the food looks old, brownish grey. The smell is a stench.

I'm not a picky eater and I can't eat this. The 2 I ate, and today's all have a weird sourish flavor and the odor is very tangy.

Save your money, try something else.

Terrible company!! Good luck if you have an issue

The food isn't good, ingredients missing in every box, their practices are predatory, and they're more worried about $100 than doing the right thing.

This company is a SCAM!!! I got a gift card for $50 made a purchase and PC has debited my account for $90 and refuses to refund me.

The package never arrived on the day that it was supposed to with no information and tracking. The portions were extremely small and would never feed four people. There was an ingredient missing from the recipe. Disappointed.

Poor quality ingredients, pre cooked grains in plastic bags smell and taste bad, dried out browning pre chopped vegetables in sealed plastic bags not cut correctly for the recipe, missing ingredients, the list goes on. The price does not at all match the quality. The ingredients are worse quality than in grocery stores. This company does not care about its customers or the quality of its food. It's the exact opposite of a healthy meal service.

I cancelled my account, but it reactivated itself without my approval.

Ingredients come in spoiled or missing CONSISTANTLY. Purple carrot will NOT provide a full refund if they've ruined your meal with spoiled food or missing ingredients. They will refund you about $2-3 for an entire meal that's been ruined. I discussed this issue with their team and it doesn't matter to them, they do not care. This should be considered FALSE ADVERTISMENT, you can not charge full price for something and then sell something completely different due to missing or spoiled ingredients.

PURPLE CARROT, do not respond telling me to talk to your team, this has already been done. This company is a JOKE.

I opted for the ready-made meals because I travel for work and am often away from my home for a week or so at a time.
Bad idea.
2/3 of deliveries are late. And when I say late, I mean well over 24 hours from the delivery date that is on the site, and the email, and everywhere. The only reason I pick the deliveries I do is because of the delivery date - they're flavorless enough (while somehow containing a metric f*ton of sodium) that I wouldn't choose them if I had time for cooking when I'm gone for work.
To those who live in a warm climate, if they arrive on time, they're *barely* out of the danger zone, so if they're over 24 hours later, they're not fresh - though those CSRs, they'll swear up and down they're still good.
It's awful paying $90 to throw all that food away because its not safe to consume - but its insulting that the CSR's are like, "naw, you're good. I can give you a $10 credit???" I don't want a credit. I want accurate delivery info - proper packaging, and a team that doesn't see an issue with SO MUCH FOOD BEING THROWN AWAY.

I recently signed up with Purple Carrot. I buy the prepared meals. Because I am new to their program, I didn't know you had to cancel your order by a certain date, and if not you will be sent whatever meals that they choose for you, and YOU WILL STILL BE CHARGED. You can't cancel the order, and you can't cancel the delivery. Even after I explained to them that I would be out of town with no one to retrieve the unwanted box for me, they wouldn't bulge. They indicated that they have their procedures in place and they are concrete, and there is no understanding for the customer...NONE. They did offer to give me a partial credit to be used on my next order, but made it clear that they would never do that again. People are starving, literally, but they rather deliver food that they know will sit on my porch for days until I return home, and eventually go in the garbage!! And to make me waste my hard earned money to pay for food that I will not eat!! Senseless!! Stupid!! Inconsiderate!! POOR CUSTOMER SERVICE and POOR COMPANY PROCEDURE!!

And by the way, the food is not the greatest..Lacks flavor..

We have loved Purple Carrot so far, especially the meal kits. Delicious, cruelty free and easy.

Their plant-based meals were good. They do not have good delivery service, which is a shame. One of the main reasons I signed up for this service was to get an accurate delivery schedule. Several times, my meals have been brought very late at night, which has been annoying because the first meal for the day is already gone. I reached out to them to see if this could be made better, but they seem too busy for a business of this nature to deal with something so important. I had to cancel my subscription, and I'm glad I did because I found a much better company that charged less and delivered on time. I really hope that someday they can make their delivery service as good as their food.

Yesterday I started up my subscription again to try out their ready made meals. I made sure I changed the address since we just moved. I never received an email saying that I did this. So today I logged back in and some random address to a business in Colorado was on there. I tried and tried to contact them. Nope. Sorry. The only way to contact them is to text them. I told them this wasn’t an address for me. They don’t care. They are sending it out next week and I am still paying for it. What a worthless company. They wouldn’t work anything out with me. Crappy business policies.

One of the meals in my first box was 2 hot dogs for 2 people, no fries, chips or side. The taste was mediocre at best. Another meal has brown, slimy green onions. Just very disappointed due to cost for such low quality products.