Purple Carrot Reviews 

922
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I paid the same as everyone else who was dumb enough to try this service. After cycling through all the mainstream options from the pandemic through to the present day, PC is arguably the worst. Every... See more

Company replied

Rated 1 out of 5 stars

We have been buying meals from purple carrot for almost 6 years and ate very disappointed with the service recently. They have been adding random items to my order and I am unable to opt out of t... See more

Company replied

Rated 4 out of 5 stars

Some recipes are kind of difficult but they've been doable. Would like it if there were alternative instructions for cases where you might not have certain equipment like blender, microwave or oven. A... See more

Rated 1 out of 5 stars

It's sad to have to write a review like this because we have truly enjoyed the food and service. But they have started adding items to carts automatically and charging you for things you didn't order... See more

Company replied

Company details

  1. Meal Delivery
  2. also in
  3. Food Products Supplier

Written by the company

Discover the power of a plant-based diet. Receive new plant-based recipes and pre-portioned ingredients delivered to your door each week.


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1.7

Bad

TrustScore 1.5 out of 5

922 reviews

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No recent history of asking for reviews

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1.7

All reviews

(922)

18 reviews in the last 12 months

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Rated 4 out of 5 stars

Very creative dishes

Very creative dishes, overall--great flavors, interesting combinations of ingredients, and lots of nutrients.

The Thai Noodle dishes have too much sodium. I tend not to eat them because they often have between 75-99% of sodium intake recommended per day.

January 17, 2023
Rated 5 out of 5 stars

Fresh and YUMMY

Everything arrived timely and FRESH. Loved the tomato bisque and spinach artichoke grilled cheese. The sprouting broccoli salad wasn't my favorite, but I loved how healthy it was

January 10, 2023
Rated 5 out of 5 stars

21st Century culture shift in cooking

I was gifted a free trial by a friend who has subscribed for years. It allowed me to get adventurous with cooking tofu (which I had never done). The food is truly delicious and the portions are satisfying. The instructions are easy to follow, and I love that I am learning how to create plant-based, nutritious flavorful meals that surprise my finicky family every time. Best of all is that I'm able to reduce my meat and dairy consumption without sacrificing flavor or nutrition. My "meat and potatoes" husband is more open to expanding his palette to a less traditional and more progressive way of eating...and me, I'm learning planet-healthy (and human-healthy) ways to cook! Even the packaging is recyclable and reusable. Oh! And each order has a surprise -- a new item to try, just for fun! It's a blast getting to try so many different vegan products!

January 16, 2023
Rated 4 out of 5 stars

Happy but have suggestion

The food is really good and it’s all plants thank you. Only reason it’s not a 5 is cost, which I understand but why not do a rewards program? Buy 4 boxes get 25% off your 5th? Instead of sending me free boxes to recruit others, work to keep me as a customer. Thank you for asking

January 14, 2023
Rated 3 out of 5 stars

Helpful but needs some work

Definitely need better reminders of upcoming skip deadlines. I have adhd and it's easy for me to forget. I wish I could cancel deliveries the day after the skip deadline or otherwise closer to the skip deadline than the arrival date. I prefer green chef because they allow me to do that and have an app. I also enjoy that they use a paper bag instead of a plastic bag for meal kits. They also have more prepped ingredients. The prep times are inaccurate for purple carrot because of the need to do additional prep like chopping vegetables (something I'm not a big fan of/am slow with). However I understand some ingredients are better freshly cut like potatoes and onions. I've had prepped meals expire much too soon. Ingredients missing from kits despite thorough inspection of the box. I'd also like to see more gluten free and soy free recipes. & the ability to order smaller boxes where the shipping price isn't so high. I hope 2023 is a better year for my experiences with Purple carrot.

December 29, 2022
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Reply from Purple Carrot

Hi Rachel! Thank you for taking the time to offer these suggestions based on your experience. Please know they will be passed along to the appropriate teams! We apologize for any frustration caused. If we can assist with your account in any way, please reach out to help@purplecarrot.zendesk.com

Rated 4 out of 5 stars

Best Mac and cheese

The mac and cheese with mushrooms and onions was delicious. I never eat mac and cheese anymore and I really enjoyed the vegan version. I haven't made the other 2 dinner menus yet.

December 23, 2022
Rated 5 out of 5 stars

Best meal kits out there

We love purple carrot meals. We always know the food will be delicious and healthy. The produce is fresh and they always give you extra garlic or other little vegan surprise products to try out.

December 22, 2022
Rated 3 out of 5 stars

Food is GREAT, quality of service could be better.

I first want to say, I have enjoyed every meal I’ve had from Purple Carrot since I started my subscription. As a full blown Vegan, I appreciate the variety and alternatives provided for each recipe. With that being said, there are a couple reasons why I have only given 3 stars. First, I have seen inconsistencies with the packaging used for separate ingredients which sometimes are more wasteful than others, I have had a couple recipes missing minor ingredients, and a few instances where ingredients leaked or spilled from their containers during delivery which made it messy when setting everything up to cook. On a separate note, I do wish there was an app for Purple Carrot so could easily access my account to make changes to my recipes for the week and receive notifications when my deliveries are on their way.

December 22, 2022
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Reply from Purple Carrot

We truly appreciate you taking the time to share this valuable feedback with us! We are so happy to hear you've enjoyed every meal you've had with us. As a plant-based company, this truly makes our day! You can rest assured we've shared the feedback with our Culinary Team as well 💜

That said, we are sorry to hear of the mishaps you've experienced in your time with us! We are always looking to improve and grow, and feedback like this goes a very long way in helping us get there. Please know that we've sent these details over to our Operations and Strategy Teams.

If you haven't already, please be sure to reach out to our Teams at help@purplecarrot.zendesk.com. We are always happy to assist however we can!

We are happy to say that our Developer Team is already working on a Purple Carrot app! We will be absolutely sure to send ample announcements when everything's set for launch 🥕

We thank you again for sharing your thoughts and suggestions! We cannot wait to see what the future holds, and appreciate having you along for the ride! 🌿

Rated 4 out of 5 stars

Recipes are truly delicious

Recipes are truly delicious, creative and easy for vegan (I'm a meat eater). Greens seem to go bad quickly. SO much packaging. Maybe allow for us to opt out of certain ingredients?

December 17, 2022
Rated 2 out of 5 stars

Produce in serious need of quality improvement

Purple carrot, by far, has the best tasting food and recipes. We have tried 5 different providers at this point. Food taste is #1. However we have had issues with every single delivery with the quality of the produce. We received rotten broccoli, the entire package. We have received cauliflower with one completely rotten, black and mushy piece, mixed in with the rest which was fine. All the ginger we have received so far, which is every week, is gross. One piece was rotten and all the others were mushy. Maybe frozen. Lots of other stuff has to have brown ends trimmed off. At this point it is beyond the produce looking poor we are now concerned for our health. The bad quality is very consistent. It isn't like one person had a bad day. I am thinking you don't really want to be sending bad veggies to vegans.
I should also mention that over the last two months or so we have received 3 boxes with a missing ingredient or two. Sometimes we have a substitute laying about, sometimes we have to run to the store.
all together I would say we have had 2 boxes with no issues, so ... 25% are all good. 75% have issues.

December 15, 2022
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Reply from Purple Carrot

We truly appreciate your detailed review of your experience with our service, Chris!

Of course, we are absolutely thrilled to hear you've found us to be the best tasting service out there. But it is disappointing to hear of the issues you encountered in your deliveries! As a plant-based business, we take pride in the quality of our recipes and ingredients, and we are so sorry to learn of the poor quality items you received 😔

You can rest assured in knowing that your message will be shared directly with our Strategy, Operations and Quality Assurance Teams. As a small start-up, we are continuously scouring for feedback and customer insights to help us improve and is always a huge help for us as we continue to grow!

Thank you again for taking the time and sharing your thoughts with us, Chris! 💜

Rated 5 out of 5 stars

The thanksgiving celebrations box

The thanksgiving celebrations box was a hit with my family this year. It was a chorus of “ohs” followed by “this is REALLY good.” And thanksgiving is a hard holiday since we went vegan. I’m so thankful to you for making our holiday special. If you had one for Christmas I’d be getting it, too. Thank you again

November 24, 2022

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