The print on the cardigan is stunning exactly how i expected it but i do think the material was a bit on the thin side so was a tiny bit disappointed in the quality hence not giving them 5 starts. To... See more
Company replied
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Review summary
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I love their unique prints! Items were delivered as promised and looked as expected. I would have given 5 stars if fit was more consistent and fabric quality a little better, but I do enjoy their prod... See more
Company replied
Really loved the products at this store but buying was a bit of a mare as it took two attempts to pay for what I wanted. It was only the fact I got a reminder from the store there was items in my bask... See more
Company replied
Needed to track my order as my email address had to change after my order was placed and shipped. Chatted to Portia via WhatsApp and found my parcel exactly where she said it was. Fantastic service 👍... See more
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3.7
Average
490 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Purplehecate
Dear customer,
We’re thrilled you are fully satisfied with your purchase 😊.
Thank you for your support!
Best regards,
Purplehecate Customer Service Team
I loved my jersey so much!
I loved my jersey so much! Good material, true to size and vibrant colors
June 25, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
We’re overjoyed that you adore your jersey, and we’re glad the fabric, accurate sizing and bright colors satisfy you perfectly 🎨.
Thank you for your lovely review!
Best regards,
Purplehecate Customer Service Team
Ordering with this company is very easy…
Ordering with this company is very easy and they keep you updated along the shipping process. I loved the tshirt and have ordered another one because I was so pleased with the one I had ordered.
July 2, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
We’re happy to hear our simple ordering process and real-time shipping updates brought you a nice shopping experience 📦. It means so much that you loved your t-shirt and placed another order with us.
Thank you for your loyal support!
Best regards,
Purplehecate Customer Service Team
Reply from Purplehecate
Dear customer,
Thank you for your lovely feedback!
We’re glad you think our merchandise is adorable with great quality 💖.
Best regards,
Purplehecate Customer Service Team
I love my beautiful Pride flag dress
I love my beautiful Pride flag dress! I wore it to SF’s Pride Parade and received many compliments. My new More Pride Less Prejudice shirt will quickly become my favorite I’m sure.
June 28, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
Thank you for your lovely review!
We’re so glad you loved your Pride flag dress and got lots of compliments while wearing it at the SF Pride Parade. We also hope your new "More Pride Less Prejudice" tee will quickly become your favorite piece.
Best regards,
Purplehecate Customer Service Team
The dresses i bought were cheaply made…
The dresses i bought were cheaply made out of cheap material and they aren't flattering at all. Id send them back but dont want the hassle. I really wanted both dresses and waited months to purchase them because of the price. Ill never recommend you guys. It came faster than i expected which was good but the quality for the price was awful!
Updated to say purple hecate reached out to me to offer a free dress to make up for it. It was to come with known imperfections and has yet to arrive. They said it would be here in 5-7 business days. It has been 10 and counting with no tracking number. UPDATE to say i received the third dress about 3 weeks later and it was the same as expected. Ill wear the dresses but they do not flatter my body and idk how long they will last once i wash them.
June 21, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
Thank you for your honest feedback—and we’re truly sorry the dresses didn’t live up to your expectations, especially after you waited and saved to make the purchase.
We hear you: the material felt cheap, the fit wasn’t flattering, and the overall quality didn’t match the price—despite the faster-than-expected delivery. That kind of disappointment is exactly what we never want our customers to feel.
If you’re open to it, we’d appreciate the chance to review your order. Could you share your order number with us at support@purplehecate.com?
We respect your decision and thank you for giving us a try, even if the outcome missed the mark.
Best regards,
Purplehecate Customer Service Team
Reply from Purplehecate
Dear customer,
We’re so happy this dress looked stunning on you and earned you plenty of compliments at the Pride event.
Thank you for your lovely review!
Best regards,
Purplehecate Customer Service Team
I love your guys products
I love your guys products! The prints are right up my alley!! Got a very nice message from Leo as well love how personable you guys are!! Thanks again
June 30, 2026
Reply from Purplehecate
Dear customer,
We really appreciate your kind words!
We’re glad our prints perfectly suit your taste and that Leo’s thoughtful message brought you a nice experience. We always aim to deliver warm, personalized service to every customer.
Thank you so much for your support!
Best regards,
Purplehecate Customer Service Team
Took 2 weeks to get order
Took 2 weeks to get order, not an American company. The feel of the dresses is quite cheap, material feels gross and unbreathable. Ordered a sticker box pack and got one free with order. It's actually only two singular stickers, so nothing like the picture indicates.
June 30, 2026
Reply from Purplehecate
Dear customer,
Thank you for your honest feedback—and we’re sorry your order fell short in so many ways.
We hear your disappointment about the long wait, the misleading impression of being a U.S.-based company, the cheap and unbreathable dress fabric, and the sticker pack that didn’t match what was shown online. That’s not the experience we want customers to have, especially when trust is involved.
To help us look into these issues—shipping, product quality, and item accuracy—could you please share your order number with us support@purplehecate.com?We appreciate you taking the time to speak up.
Best regards,
Purplehecate Customer Service Team
fun products
the t-shirt is very nice. the dress is nice too and very original but the label "the empress" is not visible beacuse it is sewed... ;(
June 18, 2026
Reply from Purplehecate
Dear customer,
Thank you for your nice comment on our t-shirt and unique dress.
We are sorry that the "the empress" label is sewn in a way that makes it hard to see. We will remind our production team to adjust the sewing position of labels for future products.
Please feel free to contact us via support@purplehecate.com if you need any help.
Best regards,
Purplehecate Customer Service Team
I get so many compliments on my…
I get so many compliments on my beautiful dress. I am 5’2 and the dress length was perfect with some wedges.
June 13, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
Thank you so much for this lovely review!
We’re thrilled to hear you’ve gotten tons of compliments on your dress, and it’s wonderful that the length fits you perfectly with wedges at 5’2. It makes us so happy our piece works great for your height!
Hope you keep enjoying it, and we’d love to see you shop with us again soon.
Best regards,
Purplehecate Customer Service Team
Great jerseys!
Love these jerseys. I will say they were a bit thinner than expected, but the quality was pretty great and met my expectations overall! Great designs. Tracking information was a bit out of the norm, as I was sent a link through what’s app but I was kept up to date.
June 28, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
Thank you so much for your wonderful feedback on the jerseys!
We’re happy to hear you love our unique designs and are satisfied with the overall quality, even though the fabric is a little thinner than you anticipated.
We also note your comment about the unusual WhatsApp tracking link updates. We’ll share this feedback with our logistics team to refine how we share tracking information for a smoother experience next time.
It means a lot that you enjoyed your purchase, and we look forward to serving you again soon!
Best regards,
Purplehecate Customer Service Team
It’s been 19 days and I still haven’t…
It’s been 19 days and I still haven’t received my item
June 10, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
We’re very sorry for the frustration caused by the tracking not updating.
A replacement order has already been shipped and is currently in transit to you.
If you don’t see any new tracking updates or have any questions, please contact us and we’ll be happy to help.
Best regards,
Purplehecate Customer Service Team
I love their unique prints
I love their unique prints! Items were delivered as promised and looked as expected. I would have given 5 stars if fit was more consistent and fabric quality a little better, but I do enjoy their products and will order again
June 1, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
Thank you so much for your honest and lovely feedback!
We’re thrilled you love our exclusive unique prints and happy the items arrived on schedule matching the listing photos.
We totally take your notes on inconsistent sizing fit and fabric quality to heart and will share this feedback with our production team for improvement.
It means a lot that you still enjoy our products and plan to shop with us again—we can’t wait for your next order!
Best regards,
Purplehecate Customer Service Team
Super fun designs
Super fun designs. Also the shirts are well made and thick material; not going to get holes and rip easy. I did accidentally put the shirts in the dryer and thankfully they didn't shrink or lose image quality, so that was a huge relief. Will deff get more.
June 27, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
We’re glad you love our fun designs and durable thick fabric that resists tearing. It’s such great news that the tees didn’t shrink or fade after being dried by accident.
We can’t wait for your next order!
Best regards,
Purplehecate Customer Service Team
Reply from Purplehecate
Dear customer,
Thank you for your feedback—and we’re so glad you love the dress!
We’re sorry the sweatshirt didn’t hit the mark for you. If you’d like to share a bit more (like fit, fabric, or color), we’d appreciate it—just reply with your order number at support@purplehecate.com.
Thanks again for supporting us!
Best regards,
Purplehecate Customer Service Team
I love my shirts just not exactly what I thought I was getting.
I love my shirts, but then I am not happy with the quality of the sweatshirt, that's not even a sweatshirt. the t shirt is a little snug for a 2x.
June 21, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
Thank you for your honest feedback—we’re so glad you love your shirts!
We’re sorry the sweatshirt didn’t meet expectations (especially if it doesn’t feel like a true sweatshirt) and that the T-shirt runs snug for a 2X. Fit and fabric consistency matter, and we appreciate you pointing this out.
If you’re open to it, could you share your order number with us at support@purplehecate.com? It helps us review sizing and product quality more closely.
Best regards,
Purplehecate Customer Service Team
Overall Happy
I ordered three off shoulder t-shirts and two dresses. Overall I was happy with the price and loved the designs. Shipping overall was good, considering it came internationally it could have been a worse wait, so I was pleasantly surprised. Unfortunately one of the dresses had some quality issues with the straps. However, I worked with Leo and he made things right. Therefore, I give five stars all around for unique designs, fast international shipping, and customer service.
June 25, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
Thank you for your wonderful five-star review! We’re thrilled you are satisfied with the pricing and adore the designs of your three off-shoulder tees and two dresses. We’re also glad the international shipping time exceeded your expectations.
We sincerely apologize for the faulty straps on one dress, and we greatly appreciate Leo for resolving the matter smoothly for you. Your recognition of our unique designs, efficient overseas delivery and supportive customer service means a lot to us. We hope to serve you again soon. 💜
Best regards,
Purplehecate Customer Service Team
First Time Buyer
First, the tracking number is useless unless you force the tracking company to update the status. I reached out to the company and when I finally got a response, then the tracking magically updated and I received my order the next day. Note that this was after waiting three weeks with no updates.
I have mixed feelings, but for the most part, I'm disappointed. I ordered several different items in the same size. Yes, I used their size charts. Unfortunately they were not accurate.
One dress seems like it was sewn wrong because for a 2XL, there's no space for your chest. It feels like the chest was their XS size. And then the other 2XL fits perfectly fine.
Two of the three dressed are almost paper thin material. One is "crocheted" and somehow it's STILL see through. And these are $50 dresses!
They were not as advertised. Now if I want a refund, I have to spend my time and money to return these items. I was so excited and love their prints. But I'm so sad and feel like I wasted money.
Edit: The company replied, but I gave them my order information over two weeks ago. Other than reply to the review, they don't do anything about the experience.
June 24, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
Thank you for your thoughtful and honest feedback—and we’re truly sorry your experience left you feeling disappointed and misled.
It’s unacceptable that tracking went silent for three weeks, that sizing was inconsistent even within the same size label, and that two of your $50 dresses arrived in paper-thin, see-through fabric—especially when you carefully followed our size charts and were genuinely excited about the designs.
We never want customers to feel like they’ve wasted their money or have to pay time and money just to return items that didn’t meet basic expectations.To look into your order thoroughly—including fit, fabric, and fulfillment—could you please share your order number with us ?
We appreciate your trust, even in disappointment.
Best regards,
Purplehecate Customer Service Team
I order two T-Shirts and one dress
I order two T-Shirts and one dress. The delivery had some complications but the team help me via WhatsApp and Leo was very help full. The clothes are great! The quality is good.
June 24, 2026
Unprompted review
Reply from Purplehecate
Dear customer,
Thank you for your review.
We apologize for the delivery complications you encountered. We are glad our team assisted you through WhatsApp and Leo provided great support.
It’s lovely to hear you love the clothes and are satisfied with their quality.
Best regards,
Purplehecate Customer Service Team
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