Purplekey Reviews 

13
TrustScore 4.5 out of 5

4.5

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Company details

  1. Money & Insurance

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A property lettings and management company striving for excellence in customer service and all other areas of our business.


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4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.5

All reviews

(13)

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Rated 5 out of 5 stars

Exceptional service

Steven have been managing my property for over 10 years and have been exceptional. Steven is incredibly knowledgeable and has a wealth of experience in the real estate industry, which showed in his professionalism, attention to detail and commitment to ensuring my property is managed to the highest standard.

Steven is always available to answer any questions and his communication is top-notch.

If you are looking for a property manager who is professional, reliable and truly cares about their clients, I highly recommend Steven.

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy, friendly, highly recommended

Rising star ⭐️
Highly professional Independent Estate Agent Ritchy absolutely top rating estate agent! His knowledge, communication and advice was exceptional. He is very friendly and responds to your queries immediately. I feel his outstanding service and professionalism allows me to keep in touch with him in the future.
Super amazing and highly recommended.

March 25, 2021
Unprompted review
Rated 4 out of 5 stars

Very professional and focused on tenants needs

We had a very good experience with Purple Key: Steven was always very prompt in replying to our requests and put a great effort in solving the small issues we had when we initially moved into the apartment.
Only negative note, the inventory was not very precise and this caused an unexpected delay in the checkout process.

March 31, 2018
Unprompted review
Purplekey logo

Reply from Purplekey

Hi Davide, its been almost a year since Elena and you rented through PurpleKey, so I really appreciate you taking the time to leave a review and a mostly positive one at that. Thank you!
If I may comment on your remark regarding the inventory report, I can not dispute the release of your deposit took longer than it should have done, however as you know there were discrepancies in the report carried out by the independent letting clerk and there was a fine line between what could have been determined fair wear and tear what would be deemed as damage. Suffice to say that it all worked out well for you in the end and the deposit was released to you in full. I trust you are both very happy and proud to be living in your own home. I hope you will think of me if you ever need letting services in the future. All the best. Steven
More than an agent, your Letting Partner...

Rated 4 out of 5 stars

Reliable and can’t be entrust…

Reliable and can be entrusted especially for foreign investor like my family.

March 20, 2018
Unprompted review
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Reply from Purplekey

Thank you for your kind words Pansy. We may never have met, only spoken on the phone and despite never having seen your investment since it was built almost five years ago, the time I started managing the apartment, you can be sure that it has and still is being looked after by every quality tenant who has ever rented the apartment. I look forward to many more years of looking after your investment and your best interests.
More than an agent, your Letting Partner...

Rated 5 out of 5 stars

I highly recommend Purplekey!

Steven Grinberg is a great real estate agent, the best we ever had so far. He is always available for any questions we may have or any issues we face in the flat. Steven answers to any emails, texts or requests very quickly. He is a very nice and comprehensive person; he ensures that the tenants are happy in their flat. I highly recommend Steven, and hence Purplekey, to anyone who would need his services.

March 19, 2018
Unprompted review
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Reply from Purplekey

Getting a review like that is the best compliment I could possibly hope for, so thank you very much for your glowing review!
More than an agent, your Letting Partner...

Rated 5 out of 5 stars

Honest and reliable service.Renting a…

Honest and reliable service.Renting a high end flat went seamless .Would definitely use their expertise again.

March 15, 2018
Unprompted review
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Reply from Purplekey

Thank you Dr Vekaria for the complimentary review!
You can be assured of an honest and reliable service, always.
Long may our working relationship continue to prosper.
More than an agent, your Letting Partner...

Rated 5 out of 5 stars

Excellent experience

Excellent experience, extremely professional and responsive. I would 100% recommend Purplekey!

March 15, 2018
Unprompted review
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Reply from Purplekey

Thank you for your glowing comments, Justine! It was a pleasure dealing with you. I hope you’re completely settled and happy in your new home.
More than an agent, your Letting Partner...

Rated 5 out of 5 stars

I found Steven at PurpleKey to be very…

I found Steven at PurpleKey to be very professional, helpful and always on hand to sort out any issues that may have arisen at the property. I would definitely recommend him and wouldn't hesitate in using PurpleKey again in the future.

March 13, 2018
Unprompted review
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Reply from Purplekey

Thank you so much for your kind praise. Makes my efforts as a letting and managing agent worthwhile. Equally, it would be a pleasure to have you as a tenant again!
More than an agent, your Letting Partner...

Rated 5 out of 5 stars

The best!

Very reliable, easy to contact and super friendly. The best company I have ever rented from!

March 13, 2018
Unprompted review
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Reply from Purplekey

Thanks for the lovely feedback and for being fantastic tenants!
More than an agent, your Letting Partner...

Rated 5 out of 5 stars

Flawless service!

Steven had to work hard to regain my trust in letting agents given our previous wasn’t as honest as we hoped! However, at no point did Steven give up and the service he provided was second to none. The communication, service and the whole process of getting tenants in was, fantastic, seamless and easy to work with. I can’t recommend his services enough. Great job 👍🏼

March 13, 2018
Unprompted review
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Reply from Purplekey

Hi Tina, Wow, incredible comments thank you! I am pleased I could restore some faith in the name of letting agents and looking forward to our continued successful working relationship! More than an agent, your Letting Partner...

Rated 5 out of 5 stars

Perfect from the start!

My experience with Purplekey was great. Steven was very helpful from the minute we met and always responded to any questions quickly and clearly. The knowledge, commitment and approachability of Purplekey made the renting process enjoyable and I would recommend their services to anyone.

March 13, 2018
Unprompted review
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Reply from Purplekey

It was equally a pleasure to deal with Claudia and yourself. Thank you so much for the lovely feedback!
More than an agent, your Letting Partner...

Rated 5 out of 5 stars

Steven from Purplekey is the best Agent…

Steven from Purplekey is the best Agent I have ever worked with. He is professional and friendly and goes the extra mile to get things done for you.
I highly recommend Purplekey.

March 13, 2018
Unprompted review
Purplekey logo

Reply from Purplekey

Thanks for your glowing remarks, Jo. I do work very hard for you and all my clients / tenants and so it means a lot to have my efforts recognised.
More than an agent, your Letting Partner...

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