Purple Moose Brewery Reviews 1,267

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering online and the promptness of delivery, often highlighting efficient communication and reliable courier services. Many consumers are highly satisfied with the quality of the products, describing the beers as excellent and among the best they have tasted. The overall service, from placing an order to receiving it, is frequently described as exceptional, with many appreciating the careful packaging that prevents breakages. However, some customers also noted occasional issues with delivery, including delays or orders not arriving as expected. A few other people also felt that certain products, like specific mini kegs, did not meet their expectations regarding taste or clarity.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Customers had positive experiences with product, frequently praising the excellent quality of the beers, with... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its simplicity and ease, whether... See more

Service

Users describe positive interactions with service, frequently highlighting it as great, fantastic, and... See more

Quality

Consumers find quality to be positive, with many reviewers describing the products as excellent and some of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We discovered Purple Moose when we were holidaying in North Wales. We stopped for a drink at The Australian. My father, who has been drinking ale for the last 70 years, says it’s some of the best he h... See more

Rated 5 out of 5 stars

Just love the Dark Side of the Moose! If only more Welsh pubs and hotels would give it a fair length trial. Most disappointed when they can’t even produce bottled ‘Moose’! Meanwhile regular deliveri... See more

Rated 5 out of 5 stars

Easy to buy online and it arrived well packed and in good time. I bought a mixed pack for my partner's birthday - the company kept me informed about expected delivery and it was sent in a sturdy brown... See more

Rated 5 out of 5 stars

Everything ordered was delivered on time and was able to track down to the last minute, so no wasted hours waiting in for something that doesn't get delivered on time. As far as the consignment... See more


Company details

  1. Brewpub
  2. Alcohol Manufacturer
  3. Alcohol Store
  4. Beer Distributor
  5. Beer Store
  6. Brewery

Written by the company

Legendary Ales Brewed in Wales with water from the hills of Snowdonia. Independent craft beer micro brewery, established 2005.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointment At Christmas

Ordered two mini kegs as part of our Christmas drinks purchases. One of Glaslyn and another of X-Moose.

Having visited the area and the pubs supplying Purple Moose over the years we expected great things and were happy to pay the premium over our normal mini keg choices, Woodfordes, Adnams and Grainstore.

The Glaslyn was the first to be served and came out very actively and cloudy. Reaching out to Purple Moose I was informed that our handling was the problem. It never really cleared and an had that sour taste.

The X-Moose opened perfectly but after a couple of days became very cloudy and undrinkable.

Such a waste and disappointment considering our previous experiences, (Never ever a problem with the bottled beers we always brought back from holidays). It's great that Purple Moose gets it right for the vast majority of it's customers. For us, it wasn't an experience we will be returning to. Our Woodfordes beers were perfect until the very last drop!

December 27, 2025
Unprompted review
Rated 4 out of 5 stars

Great product

Great product, delivered rapidly, but there was an error in the address. Fortunately you had thought to include a phone number on the address sheet, so it was rapidly sorted out.

October 31, 2025
Rated 5 out of 5 stars

Everything ordered was delivered on…

Everything ordered was delivered on time and was able to track down to the last minute, so no wasted hours waiting in for something that doesn't get delivered on time.

As far as the consignment is concerned - all eminently drinkable, but not just that - definitely the best beer in Wales, probably the UK, even possibly the world...but I am slightly biased.

Keep it up Purple Moose.

Iechyd da!

November 5, 2025
Rated 5 out of 5 stars

I agree you are a small

I agree you are a small
Company … but mighty with it.
I’ve been shopping with you for a good few years and service is excellent.Nearly always next day delivery and always efficient…and always well boxed therefore no breakages….bigger companies would do well to follow your business ethic.In the same vein, your choice of courier reflects that same efficiency.. polite and every effort to keep to time schedule stated.
Originally I used to phone through my order and the lady who took my call was a delight to talk to and she always enjoyed the stories of my dog beating the empty box to find treats.
Now I order on line I do miss the human touch but quality of service just as good .
Well done everyone!

November 5, 2025
Rated 5 out of 5 stars

Porthmadoc comes to Lincoln.

When we are on holiday in Wales, we drink Purple Moose beers. It takes 5 hours to get to Wales, so we have to get it sent to us. We have now sampled 9 of the beers, and every one hits the spot.
Thankyou.

October 5, 2025
Rated 5 out of 5 stars

Easy to order.

Easy to order.
Fast and economical delivery.
Fantastic beer.
Saved a journey from Sussex to Porthmadog to collect our favourite brew :-)

October 5, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look