It's my first time using Purple Panda. The website user experience is excellent & the prices are competitive. The package went from "order confirmed" to "delivery confirmed" without the multi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just a scam. I bought a big monitor, for <1500 eur. But didn't satisfy parameters. I requested for return 3 weeks ago. But still nobody collected. They already promised me many times 'tomorrow our te... See more
TL;DR : TOP MARKS, FAST ROI DELIVERY ! I'd never heard of purple panda and worried about some unknown/unreliable/scam type thing esp this time of year (Dec 2023), but when i saw the ratings o... See more
I would like to thank Padraig, Rachel, Angela and Stephanie for their kindness and support with an order I placed recently. Padraig went out of his way to ensure the order was delivered on a specifi... See more
Company details
Information provided by various external sources
Buy great value office supplies & stationery from Purple Panda. Order online with our express checkout and get free delivery anywhere in Ireland.
Contact info
Main Road, D24 HH7F, Tallaght, Ireland
- 01 564 9548
- hello@purplepanda.ie
- purplepanda.ie
4.2
Great
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Purple Panda
We are delighted to hear that you were happy with both our product and our delivery speed. Thank you for your review.
Purple Panda Team
Quick delivery.
October 12, 2023
Reply from Purple Panda
We're glad you were pleased with your quick delivery.
Purple Panda Team
Super good customer service
Super good customer service. Just disappointed I couldn't exchange my paper order. But my mistake for missing the fine print.
October 12, 2023
Reply from Purple Panda
Thanks for the review. We're glad to hear you had a good experience with our customer service team. We apologize that you weren't able to exchange your paper order, but we appreciate your understanding.
Purple Panda Team
Great value arrived on Time
October 12, 2023
Reply from Purple Panda
Thank you! We're so glad that you found our product to have great value and arrived on time.
Purple Panda Team
A company that doesnt manage its own stock
Ordered items that was in stock , Order was processed and paid for. After not hearing about a delivery date and a couple of calls we made , we found that the items where not in stock and would not be available for us .
October 12, 2023
Reply from Purple Panda
We apologize for the inconvenience caused. We are working hard to ensure accurate product availability information is provided to customers so that they can make informed decisions.
Purple Panda Team
Reply from Purple Panda
Thank you! We are so glad you had a great experience with our next day delivery service
Purple Panda Team
Since I started with Purple Panda I am very happy with your company.
Since I started with Purple Panda I found your service excellent. Order received on time and your staff are very helpful. I have recommended you to some of my customers, and have got my sister to buy from Purple Panda.
September 26, 2023
Reply from Purple Panda
Thank you so much for your review! We really appreciate you recommending us to your customers. We strive to provide excellent service and are so glad to hear that you've been pleased.
Purple Panda Team
Prompt delivery
So easy to order and delivered promptly. First time I've used them and I'll definitely return.
September 26, 2023
Reply from Purple Panda
Thank you! We are thrilled to have earned your business and look forward to seeing you again soon.
Purple Panda Team
Good product range with reasonable…
Good product range with reasonable pricing, fast delivery too.
October 1, 2023
Reply from Purple Panda
Thank you for the great review! We appreciate you taking the time to share your experience. We're glad you're happy with our product range and pricing, as well as our fast delivery.
Purple Panda Team
Quick dispatch with good communication
Quick dispatch with good communication. If only they didn't use UPS (who as usual mess things up) it would have arrived a day sooner.
September 27, 2023
Reply from Purple Panda
Thank you for your feedback.
We are glad you were pleased with the quick dispatch and communication. We apologise for the delay caused by the courier
Purple Panda Team
Great value. Prompt delivery
September 28, 2023
Reply from Purple Panda
Thank you for your positive feedback.
We're so glad you're happy with your purchase and the prompt delivery.
Purple Panda Team
First rate customer service
Just placed my first order with Purple Panda. I had to call to check something and the customer care was outstanding. Jenny and Emma could not have been more helpful and friendly. Will definitely use again.
October 5, 2023
Unprompted review
Reply from Purple Panda
Thank you so much for your kind words!
We're so happy to hear that Jenny and Emma were able to provide such great customer care. We look forward to serving you again soon!
Purple Panda Team
Placed 1st order and everything looks…
Placed 1st order and everything looks OK. I think I might have found a new supplier for our business needs.
September 27, 2023
Reply from Purple Panda
Thank you for your positive review! We're glad that your first order went smoothly and we look forward to continuing to meet your business needs.
Purple Panda Team
Missing items
Only 1 of the 2 items ordered was delivered despite being charged for both items. No notification as to why the item was not included. Had to make a phone call to find out what has gone wrong and am still awaiting an update. Not a very good impression for a new customer to experience.
September 26, 2023
Reply from Purple Panda
We apologize for the inconvenience regarding your order. We have looked into this issue and you have already been provided with an update by email.
The item you have not received in the order is awaiting stock update. If you are unwilling to wait we have already offered you a refund.
Purple Panda Team
Excellent service .
Excellent service .. from ordering to speedy delivery
Would definitely recommend Purple Panda
September 26, 2023
Reply from Purple Panda
Thank you so much for your positive review!
We're glad that you had a great experience with Purple Panda. We appreciate your recommendation!
Purple Panda Team
Reply from Purple Panda
We apologize for your negative experience with our product. We strive to ensure our customers are satisfied with their purchase and we would like to make it right. Please contact us directly so we can offer a resolution
Super next-day DHL delivery service
Super next-day DHL delivery service, for a tiny price! High quality product as well!
September 13, 2023
Reply from Purple Panda
Thank you for your review!
We're delighted to hear your order arrived so efficiently
We look forward to hearing from you again soon
Regards
The Purple Panda Team
Wont find Better service
Great customer service,Good deal on all items,Happy with all
September 7, 2023
Reply from Purple Panda
Hello Michael
Thank you for your review we here at Purple Panda appreciate your feedback.
And we hope to hear from you soon
Regards
The Purple Panda team
Incorrect Product and customer service is shocking
I bought a home filing system and the files did not fit into the filing box. I contacted Purple Panda and they were not able to help me with changing the items so they are not useable. When asked for a refund I'm told the box is not refundable. This is absolutely shocking service!
The non refundable sign is very small so extremely difficult to see and nothing flags. On the invoice nothing show that the item is non refundable. This is very sneaky and not clear enough.
Found the chat support very unhelpful even when asked to escalate to a manager. Was cut off and was told a manager would contact me after lunch but to date nothing happened.
Still awaiting a refund on other products. Will never recommend or use this company ever!!
September 22, 2023
Unprompted review
Reply from Purple Panda
Hello Shelley
Thank you for your review. We here at Purple Panda are so sorry but we do have to follow our terms and conditions
Our website do have certain products that are nonreturnable and the symbol was displayed to show such.
We apologise again for this inconvenience this may have caused you.
Regards
The Purple Panda Team
Ballyowen community centre
Very efficient company and prompt delivery service. Very satisfied overall.
September 4, 2023
Reply from Purple Panda
Hello Peter
Thank you for your review.
We here at Purple Panda are delighted with this feedback and we look forward to hearing from you again
Regards
The Purple Panda Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.