Purrfects Reviews 10

TrustScore 3 out of 5

3.0

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Company details

  1. Pet Supply Store

Written by the company

We're Purrfects, a London based pet supply company. We've designed our supply chain, manufacturing & materials to make as little negative impact on our planet as possible. Where possible, we make our products with TPR produced from recycled plastic which is environmentally friendly, healthy and helps clean up our planet! We're best known for our slow feeder dog bowls, dog walking bags and recycled TPR dog toys.


Contact info

3.0

Average

TrustScore 3 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

i am really like Puffrects products and…

i am really like Puffrects products and their service is very good, not like the bad reviews tell that. the boss and the customer is very responsible, and they have very cute cats and they use that pet bows and bags for them, they are fantastic and i will use their products always

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Purchase Never Arrived

Ordered on 29th July. 18th August and still not received my order. I have emailed customer service over a week ago and still not response.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Product Never Arrived!

The training bag I purchased never turned up! Absolutely disgraceful and non-existant customer service who literally never answered any of my emails nor responded to their web form. I'm now chasing a refund through my bank. AVOID THIS COMPANY!!!

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

major delay and negotiation on refund…

i was told that packages are normally delivered in 2-3 days and i advised them if it came later i would have to return it as
i would be on holiday and i needed the harness for the trip. it took 10
days and then they asked me to pay to post it to china (they had a uk
address so i thought returns would be cheap); and then they negotiated for 9
days on how much refund they would give me if i didn’t return the item. they gave me 65% in the end . very poor and irritating customer service, possibly partly operated by AI

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fab products

Fab products, Absolutely love my walking bag i use it everyday as a dog walker and its great quality!

My pup also loved his new toy!

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

perfect dog walking bag

the dog walking bag is so handy! it fits everything i need in it and more, and is also a super good quality. very durable standing the test of time as well as muddy dogs, claws and everything in between! i love it 😊

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Puppy bag and treat bag.

Recently got a frenchie puppy so what more do I need than the puppy bag from purrfects! It's got little compartments in to store everything you need... Treats, puppy raincoat, puppy socks, puppy shoes, you name it you can store it in this bag. It's even got a very useful hole where you can thread the poo bags to make it super easy when cleaning up the dreaded dog poop! There's also a second smaller bag which is the treat bag to store all your training treats, super easy to grab when you're training that disobedient puppy! Love this product and I'll be purchasing again and again for all my dog owners.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

I LOVE my grab and go bag

I LOVE my grab and go bag! It has so many pockets and compartments for everything you need on your dog walk!

I love that it comes in a treat pouch as well this has come in handy do many times!! I love this brand!!

January 1, 2024
Unprompted review

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