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Rated 4 out of 5 stars

Tried to exchange BTC to Wechat Pay RMB. They couldn't proceed the exchange. Though I'm sad about that, they decided to refund. There was no refund for 2 hours, but thankfully, I got my refund later.... See more

Rated 5 out of 5 stars

Wow I made three transactions within two days they were all almost instantly or within 1-5minutes crypto was delivered. You don't need to contact the customer support to buy crypto anymore. That was... See more

Rated 5 out of 5 stars

Pursa Exchange has the best user experience platform. It is the only platform I do transactions anonymously without even using my email or logging in. I only track my orders from the tracking code pro... See more

Rated 4 out of 5 stars

Your people are understaffed, you need more folks on support. It would also be good to get "I got your message, I'll look into it asap" sort of confirmations instead of only being pinged when they hav... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service
  3. Money Transfer Service

Information provided by various external sources

Buy and sell bitcoin instantly. Transactions are completed within seconds. No deposit needed, no registration needed. Buy and sell bitcoin instantly and directly with mobile payment or your local currency


Contact info

You should know

4.4

Excellent

TrustScore 4.5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always fast

Always fast, always reliable! No complaints, friendly support staff

May 8, 2026
Unprompted review
Rated 4 out of 5 stars

Tried to exchange BTC to Wechat Pay

Tried to exchange BTC to Wechat Pay RMB. They couldn't proceed the exchange. Though I'm sad about that, they decided to refund. There was no refund for 2 hours, but thankfully, I got my refund later. The last support operator was much more responsible and friendly to me, so I put 4 stars, not 3. Sorry for my English, у меня родной русский. :-)
The last guy from support, if you read this - you're cool dude, thanks

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

This is my first time using this…

This is my first time using this service,
Even though I give the wrong account details, I was thinking that my money is gone.
But through the live chat I get amazing assistance I've never imagined. And within few hour my account was credited.
This is they Best and trusted platform. Fully recommend

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service – Quick and Reliable

I used Pursa to transfer USDC to a account in Vietnam, and I have to say the customer support was excellent – very responsive and patient. After providing the MoMo wallet, the money arrived in my Vietnamese account almost immediately. Super!

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

I transferred my litecoin coins using…

I transferred my litecoin coins using pursa.co unfortunately the transaction didn't go through because of insufficient funds,now when I check on blockchain explorer my funds are there on their wallet address but they are not willing to refund, it's a week now and they are so rude and not willing to help at all,and they only respond after an an hour with no help at all,I regret ever using them and people need to be aware of their arrogance and non assisting methods

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service was top tier

The customer service was top tier, I needed help and they responded to me quickly and they understood exactly what I needed and came through with the transaction very quickly. They are definitely my go to for all things crypto related.

March 24, 2026
Unprompted review

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