While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I used Purse.io for a long time and had a great experience with their service. After Purse shut down, I started using Bitoff.io, which offers similar features and great deals

Rated 1 out of 5 stars

Purse.io are scammers beware i got my account suspended with all my btc and orders placed !!! Update : its amazing how you answer faster here than your support, they locked my account because i did... See more

Company replied

Rated 5 out of 5 stars

Only caveat is that if a earner is fraudulent with an order that you have verified the refund may not work out due to an 'investigation' where you are not refunded right away even though the product h... See more

Rated 5 out of 5 stars

Platform works as intended. Only issues I've ever had is due to the earner's mistake him/herself. The purse system is great. Would recommend to others. There are some options they could implement such... See more

Company details

  1. Online Marketplace

Information provided by various external sources

Save up to 15% on the World's Largest Marketplace for Bitcoin. Secure your funds, and shop Amazon.com.


Contact info

  • Mission Street 3019, 94110, San Francisco, United States

  • purse.io

You should know

3.0

Average

TrustScore 3 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The scammers platform

The scammers platform, they will ban the accounts of people who make money for no reason. My account still has an order of five thousand dollars. I didn't tell me that it was directly banned, and I would not reply to my message.

October 12, 2021
Unprompted review
Purse logo

Reply from Purse

Hello - I am so sorry this has happened to you. We only ban accounts when we have an indication our system is being abused. Please get in touch with us at Support@Purse.io so we can get this resolved.

Also, your funds are still in your account and will continue to be there until we hear from you.

Regards,
Gary

Rated 5 out of 5 stars

Good job purse.io

I truly enjoyed buying in purse.io, my package delivered on time

September 9, 2021
Unprompted review
Purse logo

Reply from Purse

Outstanding & thank you for the review!

Rated 5 out of 5 stars

Excellent platform

Excellent platform, you can trust and work with it without any kind of problem, 1000% recommended.

September 1, 2021
Unprompted review
Purse logo

Reply from Purse

Thanks Horan - appreciate your business and support!

Rated 5 out of 5 stars

Purse does what they say they do

Purse does what they say they do!

After hundreds of orders I can reasonably say that ordering via Purse is about as reliable as ordering via Amazon.

Customer service is there for you when you need it, and has been responsive and helpful in the rare case something needs escalation.

August 23, 2021
Unprompted review
Purse logo

Reply from Purse

Thanks, Phil - we appreciate your support & continued business! Glad to know our Customer Support Team is there for you to solve issues when things do not go as planned!

Rated 1 out of 5 stars

Purse.io locked my account.

Purse.io are scammers beware i got my account suspended with all my btc and orders placed !!!

Update : its amazing how you answer faster here than your support, they locked my account because i didnt send tracking number on a few trades. This is ridiculous i had all my money on their wallet. NEVER again. They stole me about 4000$.

August 23, 2021
Unprompted review
Purse logo

Reply from Purse

Hey Xw - I am sorry to hear that your account has been suspended. This is atypical and only occurs when we detect our system is being abused.

We are more than willing to unlock your account if you contact us at support@purse.io or use the chat function on our platform so we can settle why your account has been suspended. Also, your BTC is still in your account and will continue to be there until we hear from you.

Apologies for the inconvenience, but we have you covered!

Regards,
Gary

Rated 5 out of 5 stars

Used Purse for a couple of years

Used Purse for a couple of years, they are a great way to save money on Amazon products. Never had any issues, support are fantastic. Great way to buy and sell bitcoin if you are new to crypto, as there are many items for around £20, so you don't have to risk too much money if you are learning. 5 out of 5

August 23, 2021
Unprompted review
Purse logo

Reply from Purse

Thanks, Bradley - glad to hear that you find our service valuable!

Rated 5 out of 5 stars

Great site with awesome discounts

Great site with awesome discounts, admin are very quick to respond. Other users are good too

August 21, 2021
Unprompted review
Purse logo

Reply from Purse

Thanks - our support staff works hard to make sure our users are taken care of!

Rated 5 out of 5 stars

great service

great service, I use it weekly

August 21, 2021
Unprompted review
Purse logo

Reply from Purse

Thanks, Dane - I appreciate your continued support & use it for all my Amazon orders on the weekly too! :)

Rated 5 out of 5 stars

excellent service

excellent service, very good support, responsible, attentive !!

August 21, 2021
Unprompted review
Purse logo

Reply from Purse

Thanks, Maik - so glad to hear that you find value in our service and that our customer support staff helps solve any issues you come across. Thank you for your business!

Rated 5 out of 5 stars

Very good

Very good, it saved many money for me. thank you.

August 20, 2021
Unprompted review
Purse logo

Reply from Purse

Thanks Sun - glad we could hook you up with great discounts at Amazon!

Regards,
Gary

Rated 5 out of 5 stars

VERY VERY VERY GOOD

good, but tracking number not detected maybe in 10 order 6 order not detected tracking number, please correct the tracking, thankyou !!
all in this website very good XD

August 19, 2021
Unprompted review
Purse logo

Reply from Purse

Hey Fril - I appreciate the support!

Tracking numbers have been giving us difficulty with the Amazon changes earlier this year. As a result, we are looking for ways to improve, especially when Amazon (TBA) is the carrier.

I will be reaching out to you via Trustpilot to find your account so that we can look into your specific scenario. This will help with research in figuring out possible solutions.

Be on the lookout for that email; thanks!

Regards,
Gary

Rated 5 out of 5 stars

OctopusPrime

Honestly nowdays the service offers a great experience in matters of support & user assistance. Even when could be good to improve some aspect of the site it covers most of the features needed to make business of this kind of service. Thanks a lot and go on!

August 19, 2021
Unprompted review
Purse logo

Reply from Purse

Hey Pedro - appreciate your continued support and we are definitely looking at ramping up development to help with UX improvements. I would love to pick you brain and discuss how we can further assist you. I am reaching out to your email to hopefully schedule some time next week.

Thanks!

Regards,
Gary

Rated 5 out of 5 stars

Super app

Super app. Great support staff. I use it Iver 2 years and very happy.

August 13, 2021
Unprompted review
Purse logo

Reply from Purse

Thanks John - glad that we could help fix your issue with your last order and appreciate your support over the last 2 years!

Regards,
Gary

Rated 1 out of 5 stars

Purse.io is a pure scam

Purse.io is a pure scam. Please be very careful about the bought reviews. I had a order, they mentioned its processed, now they are saying it increased price, meanwhile to send them money and their network fee I lost $15, now for past 48 hours no response. I wouldn't recommend lost $250.
So Please be ware.
They keep adjusting the order.

April 14, 2021
Unprompted review
Purse logo

Reply from Purse

Hi Shaw - I am sorry for the inconvenience, this is not a typical experience, and we would like to rectify it. Please get in touch with us at support@purse.io, and we can help with your situation.

For everyone's information - an increase in price adjustments comes from either Amazon changing prices from the time you placed an order to being fulfilled, an increase in shipping costs at the time the order is fulfilled, or crypto fluctuations.

Our customer support team usually responds within 24 hours, and this is not a typical experience. We were shifting our customer support platform during this time, so apologies for the delayed response.

Apologies, and we look forward to serving you!

Regards,
Gary

Rated 5 out of 5 stars

Incredible customer service, everything delivered quickly...

I was excited to discover Purse.io because I had a little Bitcoin and no cash and was needing things from Amazon. I kept the discount at 5% because I wasn't trying to save money, I was just happy to pay regular price with BTC and get my stuff quickly. The site went down for a little while when I was waiting for my order to get placed, and I contacted the team. They were totally helpful and super communicative to my questions even though they were obviously inundated with problems. In no time the site was back up and my order was filled and delivered. So I'll give them 5 stars on the customer service alone. Great experience.

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Good discounts if prepared to wait.

Ordered multiple items and had a good experience. If you are not needing an item immediately its a good way to get a discount on purchases and be able to spend some of your crypto at the same time.

March 5, 2021
Unprompted review
Rated 1 out of 5 stars

As an earner

As an earner, I must say I feel fuc*ed. Before making an account in Purse, their software was showing that I would get bitcoin for about 5% above the market price. After making an account, things changed and the 5% turned into 37%. After setting up an account I made an order for someone for $39.90. and was supposed to get bitcoin for about $30. So far so good. After he got the product, I got bitcoin for $30 and when I tried to withdraw it to my purse, it turned out that I have to pay a withdrawal fee of 0.0003 BTC or a little over $15. What's more, they say that they cover the rest of the "high network fees". What a joke. If you want to withdraw BTC from Coinbase, you pay a transaction fee of between $1 and $5. With Purse, you pay $15 and it ain't enough so that they need to cover the rest...
To sum up, I gave $39.90 and got $15 = loss of $24.90 or minus 62.4%. In addition, after withdrawing the bitcoin, I had to wait about half an hour to get it into my purse. I must say that I'd never use their "service" again and hope that no one will.

March 3, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look