Puttstars Reviews 197

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The staff are all friendly and approachable. We went early afternoon during the school holidays, it's wasn't overly busy but we still spent as much time as we needed on each hole, our son spent so l... See more

Rated 4 out of 5 stars

Peterborough: Check in queue was long. Understaffed. Courses were good and different skill levels so our group was happy. Just glad it wasnt too busy as standing around waiting would become an issu... See more

Company replied

Rated 5 out of 5 stars

*Harrow Centre* Sangita and an Oriental lady (not sure of the name sorry) were very accommodating and helpful. Both helped with any queries or issues in a prompt way. The younger girl was... See more

Company replied

Rated 5 out of 5 stars

We were a large group of 11 (6 adults & 5 children aged 2-12) we were prewarned on arrival that one of the course was extremely busy but we were welcome to use it if we wanted. We decided to do the me... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

Puttstars is the new home of mini golf in the UK! Offering an all round entertainment venue - including food, drinks and amusements.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

197 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Been before and wasn’t disappointed on…

Been before and wasn’t disappointed on the second time. My only complaint was that some of the chokes on the two courses played were damaged one had no cup (not sure if that’s what you call them) for the ball to go into so had to rummage to get ball to play on.

August 2, 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed

Very disappointed with our trip here. We have been many times and we're looking forward to bringing family to have a fun game of mini golf! But once there, we quickly figured out that there was only one golf course now instead of the three they had before which was upsetting. The queues were long to get started which resulted in hanging around. They also got rid of the scoring machines and the staff gave us a receipt with a QR code on that didn't work. Which meant we couldn't even keep score of our game. Very disappointing to find they got rid of two golf courses just to put more arcade games in. We won't be returning again. Very sad.

July 19, 2025
Unprompted review
Rated 4 out of 5 stars

Great kids' birthday package!

Great kids' birthday package!
The only downside was that some arcade machines didn’t work but still deducted points from the card. However, a team member promptly reimbursed the points, and overall, the staff at the Harrow's Putt & Play were very friendly and helpful.

The kids had a great time!

July 12, 2025
Unprompted review
Rated 4 out of 5 stars

We went for the first time yesterday

We went for the first time yesterday, when we got there it was fairly empty as expected for a Friday, then 5 minutes in came about 500 school kids on a trip, well not quite that many haha, to be fair they were well behaved, but meant a lot of waiting of approx 20mins per hole, so we played the course in random order, not really a complaint as such, more bad timing haha will visit again :)

July 11, 2025
Unprompted review
Rated 4 out of 5 stars

Book online

If you book online, even if you are stood in the place, it's far cheaper. We got 2 rounds and a free drink for around £10 each online, versus 2 rounds and no drink would gave cost nearly £15 at the venue. Bonkers. We literally stood at the counter booking online. Other than that, it's a nice venue, staff are great, mini golf is good family fun.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

First Visit - Great team

This was our first visit and we will definitely be returning. The two staff members were a credit. They were so kind and friendly and chatted nicely with my daughter while we were getting signed in. The holes were nice and varied and we really enjoyed our time.

May 29, 2025
Unprompted review
Rated 3 out of 5 stars

Retrograde changes spoilt the golf experience

I have visited the Rochdale venue multiple times over the last 3 years with my Grandchildren, and played golf and pool. Previous visits have all been overall, very enjoyable. However the removal of the scoring terminals and the switch to manual score cards is a retrograde step in my opinion. 33% price increase on the pool tables was also totally excessive. Worth a visit if you have never been before but the venue has lost it's novelty value with me and its unlikely that I will return.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Best birthday party

We had a lovely birthday party on 10th April. :) The team was so lovely and friendly, especially Mikhail. Thanks for all your kindness and help! :) We will be back to celebrate our parties with PUTT&PLAY again. 😊

April 10, 2025
Unprompted review
Rated 2 out of 5 stars

No Value for Money

This was our fourth visit to the Harrow branch, and it seems to be more of an arcade than mini golf every time. I paid nearly £15 for me and my 11-year-old to play 9 holes of a pretty simple game of mini golf. Luckily, we were the only two playing, so we could muck about and make our own entertainment. On a busier day, you would have no chance. The scoring had to be done on your mobile, which became annoying after a while, and I gave up in the end, after clicking a "million" buttons to enter your score. The amusements were pretty standard and work on a credit system, which was easy to use. The games we played were 12 or 8.4, maybe 8.6 credits each. I think it works our like 5 or 6 credits per pound. The place, in general, was clean and tidy, and the staff were polite, kind, and very helpful. I would recommend going if you want to play arcades, but not if you want to play mini golf.

April 2, 2025
Unprompted review
Puttstars logo

Reply from Puttstars

Hello,

Thanks so much for taking the time to leave a review and for visiting our Harrow branch again – we really appreciate your continued support.

We’re glad to hear that you found the venue clean and tidy, and that our team made a positive impression with their helpful and friendly service. It's also great to know you enjoyed the arcade and found the credit system easy to use.

That said, we're sorry to hear that the mini golf didn’t quite live up to expectations this time around. We appreciate your feedback on the scoring system and overall experience – it’s really helpful as we continue to look at ways to improve and make sure our activities deliver great value and fun for everyone.

We hope to welcome you back again soon!

Rated 5 out of 5 stars

Playing duckpin bowling is so much fun

Playing duckpin bowling is so much fun, and you can invite as many friends as you want since you only pay for the time spent. You can also have nice food and drinks and, of course, some tasty sweet chilli nuts. I especially like the Hollywood Bowl at Thorpe Park in Leeds, as it is spacious and less noisy than others.

March 9, 2025
Unprompted review
Puttstars logo

Reply from Puttstars

Hello,

Sounds like you had a strikingly good time! 🎳😃 We're so glad you’re enjoying duckpin bowling and the spacious vibe at our Leeds venue. Hope to see you back for more fun (and sweet chilli nuts!) soon! 🍽️🎉

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