Excellent service. Uses Parcel Force. Much much more reliable than Evri. simple to purchase, fast response, delivered in 3 days from order. Perfect condition on arrival. Reasonably priced. Would be ha... See more
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Company details
- Game Store
- also in
- Toy Store
Written by the company
IMPORTANT!! We are NOT "Puzzles and Prizes Galore". Please do not leave feedback for us if you are looking for Puzzles and Prizes Galore. Online orders only. We are a Jigsaw Puzzles Shop, supplying over 1000 different jigsaw puzzles direct to customers through our website.
Contact info
12 Midlands Industrial Estate, BA14 6RU, Holt, United Kingdom
- puzzlesgalore.co.uk
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Hasn’t replied to negative reviews
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Preordered over3 months ago
Preordered over3 months ago. Advised this week it would come soon. Not arrived yet. Royal Mail cannot update tracking so dont know when it will be deliverex. Before this, I am asked to review!!! Not the first class service I would have expected. Very disappointed.

Reply from Puzzles Galore
Customer service was a great help
Customer service was a great help, a puzzle arrived very damaged.when I phoned they were so kind to send a replacement. It arrived in great condition, it is a Christmas gift so I couldn’t use the damaged one.
Found it!
This puzzle was hard to find, so happy I was able to order it here! The puzzle arrived in a reasonable amount of time. The packaging was secure and intact. Looking forward to putting it together!
Easy to order and really good prices
Easy to order and really good prices. Prompt delivery too
Jigsaws from Puzzles Galore.
I have had quite a few jigsaws from Puzzles Galore and I am always pleased with their puzzles, they are always good quality. Also good communication with them.
It was a Christmas present so not…
It was a Christmas present so not opened yet.
Good service
I buy most of my jigsaws from here, they always arrive on time, fantastic selection, great quality. I'll definitely be using them again
top Class Service
always well packed and protected. Arrived earlier than expected
Easy website to navigate
Easy website to navigate, prompt delivery in well packaged parcel.
I absolutely love these puzzles
I don’t understand all these bad reviews? I entered the competition on the tv I got a phone call 2 weeks later saying I’m in the final draw for £11,000 I paid £1.95 for postage and was told i have a two week free trial and could cancel anytime and I waited for my parcel to come and was able to get in touch straight away and cancel my subscription I have been doing these puzzles for years now!

Reply from Puzzles Galore
Great service but quality of puzzle was…
Great service but quality of puzzle was not with several pieces where ends were loose and one piece where end was broken off.
Excellent customer service
Excellent customer service. Ian responded extremely quickly to emails and provided the best customer service I have experienced in a long time. Puzzles priced competitively and a great selection available.
Would definitely recommend puzzles galore and I will most certainly be a repeat customer now!
Good service and value
I was able to change my order as I was…
I was able to change my order as I was waiting for a pre released to another jigsaw as the pre release was taking a while to come into stock, very well packaged.
I’m very pleased with the puzzle and…
I’m very pleased with the puzzle and the packaging is very well packaged it through the post. I just wish that you would post sooner and quicker I feel like I’m waiting forever for you to send your puzzles out to me.
Brilliant for Jigsaws
This company has oodles of wonderful Jigsaws. If like me you are a brand fanatic ( in my case Wasgij) you will be kept up to date with regular e-mails either for stock, your pre order and the delivery of your order
Exceptionally fast shipping to US
Exceptionally fast shipping to US. Package arrived in perfect condition!
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